1665 results found
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2 votes
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review guest
Able to add Internal Guest Notes/Rating from App, Add our own custom items to rate (ex. check out procedures), and to add photos/videos to internal guest notes. Would be helpful to be able to review a guest in internal guest notes while at the homes during inspection period to assist in the review period and by saving the photos/videos in internal guest notes it would assist in any claims that would need to be made.
2 votes -
2 votes
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Expand API integration with Mailchimp
send tags over to Mailchimp - We want to send our guests a thank you email after they check out so we need you to please send over tags when the guest checks out
2 votes -
Digital Document w/ SMS link sending integration
The current digital document signing integration (DropboxSign) has a lot to be desired. We need a way to send requests via SMS, not just email. We all know Airbnb doesn't work with emails. This all needs to be automated. No copying Guest form email over to client email. That's not automation.
Added to this, allow people to add others who need to sign. Often contracts need each adult to sign a liability waiver. But digital contracts only have 1 person sign them. So we need them to be able to control that so it's not on the host to figure…
2 votes -
Discount for certain payment methods
We would like to set up a discount for payments done without credit card
2 votes -
2 votes
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Direct booking site URLs should escape "unsafe" or "unwise" characters per RFC 3986
The URLs that are built for the Direct Booking site MUST escape characters that are considered "unsafe". This includes the pipe character ( | ), which is pretty commonly used in page titles as a separator that doesn't take up much space.
If these are not escaped, Google Travel will NOT accept the weblink. For example, one of our listings has this for the direct URL:
That should escape the | to %7C:
For reference: https://stackoverflow.com/questions/1547899/which-characters-make-a-url-invalid
2 votes -
Make Direct Booking site pricing details editable- Units section (not frontpage)
Not being able to modify DBS price display for Units once you click from frontpage shows an average price which is higher than half of our year and can turn away guests that are looking for lower prices. This is misleading guests.
It should be exactly the same as the units that show on the front page.
2 votes -
Be able to set the trigger of the Airbnb post review less than 24 hours
Be able to set the trigger for the review post on Airbnb in less than 24 hours.
Currently, the review post trigger just only allows the setting more than 24 hours after stay ends.2 votes -
Ability to add discount codes to orders from PM's side
Ability to add active Discount codes to the order from Agency's side and avoid the guest forgetting to add it when booking.
2 votes -
Ability to remove pricing rule for certain months of the year
I think it would be a great feature where we can remove the pricing rule (decrease the X% when stay more than Y nights) for certain months of the year.
Here's why: We live in a very touristy area of Costa Rica. With that being said, we do have slow times, i.e. during the months of May to September. We discount our nightly rates, but we do not give weekly or monthly discounts due to the huge savings in these months.
If we do not offer the %'s for weekly and monthly rates, or in this case turn off the…
2 votes -
Ability to sync Master unit to Booking.com room level directly, without breaking Master-Sub setup
As a PM with Master-Sub setup, when I want to sync Master unit directly to Booking.com room level (instead of hotel level and no room), I don't need to
- Break current Master - Sub setup on Hostfully
- Sync Master (now standalone) to Booking.com room
- Set up Master - Sub again on Hostfully.Able to sync Master unit directly to Booking.cm room would be helpful to avoid disconnection.
2 votes -
Ability to toggle ON/OFF Property Address on Rental Agreement
Have the option to toggle ON/OFF Property Address on the Rental Agreement.
2 votes -
Whimstay Rate Multiplier
It's simple, they charge 5%, it would be nice to just be able to offset that in the platform.
2 votes -
I want the unverified guest can send the booking request with me.
Allow the unverified guest can send the booking request
When I set
- Booking setup: instants book
- Guest requirement: well reviewed guests with verified identity for channel Airbnb=> only well review guest with verified identity can be able to book instantly with me.
Based on that, I can send the message, probaly via trigger to these guest to request their ID to be able to book.
2 votes -
Include System Templates in Scheduled Messages
It would be helpful to include the System Templates in the Scheduled Messages page so those can be deleted by guest as needed.
There may be situations where we do not want system templates to go out to a specific guest, so that functionality would be useful.2 votes -
Allow for VRBO payments or show VRBO in the payment link for second payment
A guest booked through VRBO and want to pay through VRBO but I cannot send them a link through VRBO because it says everything is now through our property management. They do not trust the link because it says hostfully instead of vrbo.
It would be good to have the option to process the second payment thorugh VRBO like how the guest sees it for the first one.2 votesWe will soon provide support for Vrbo Payments.
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Have the ability to send a notification that check-in instructions was not sent.
It would be really helpful to be receive a notification that the check-in instructions were not sent to a guest. This may be a little tricky because sometimes the check-in instructions includes extra conditions like, the pre-arrival form is completed, the rental agreement is signed, etc. So if a guest does not do those things, the message will never be scheduled, and hence, this is not a case of a failed trigger because the trigger is preventing the message from going out. Rather, it would be great to have a condition, somehow, that can be set so that the guest…
2 votes -
Be able to set up time-based triggers to be fired for example 30 minutes after I receive an inquiry
I have auto responses set for bookings, booking inquiries, and requests to book so that my response rates stays at 100%. However, my triggers happen automatically. I would prefer they take place 30 minutes-1 hour after the question so that I have the opportunity to address the concern.
2 votes
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