1625 results found
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Add a link in the Rental Conditions
It would be helpful to allow links in the Rental Conditions, for those who want to use fillable pdf URLs for their guests to complete. And, to have the lead on the pipeline show that the rental conditions have been completed.
2 votes -
Add all Pipeline features/information to the View/Edit Lead Modal
For a UX perspective, the calendar view is the most likely to be used when managing a large number of properties. The reservation card that is accessible from the calendar should include every available function and piece of information pertain the the guests visit.
This card should include the Pre-arrival form info, the payment status, any deposits made, remaining balance, scheduled payments, scheduled messages, etcetera.
At present, there are a number of features that are only accessible from the Pipeline. (i.e. cancelling a reservation, marking a reservation as paid, viewing the pre-arrival form, and recording a payment).
Because our company…
2 votes -
A Formula or link to Airbnb's Transaction History.
When running an owner report, the total reflects the entire cost of the reservation. When a guest stays for 2 or more months, Airbnb breaks up your payouts in 30 day increments. I would like to pay may owner's what I actually received for that month. If I pay the entire reservation and the guest cancels mid-stay, I would have to ask for money back from the owner. The Transaction History also accounts for guest resolutions. i.e. charges for damage or refunds for guest inconveniences.
2 votes -
Website Results Page Tabs
When getting more than 10 listings in a search result on the direct booking sites, the page numbers disappear when you reach the bottom. This makes the user believe there is only 10 listings unless they were to scroll back up to find the 2nd, 3rd or more page tabs of listings.
Can Hostfully please either insert the page tabs at the bottom of the results or make it and endless scroll for all listings..?2 votes -
Integration with Waivo
Waivo integration. Waivo is a damage protection product sold by a subsidiary of Loyds of London. It would be great if they could see which reservations paid for the damage protection and charge us behind the scenes for that. This is also a revenue generator for the hosts as we can over charge the damage waiver and collect the difference (guest pays $50 for a $30 damage waiver, host keeps the difference)
2 votes -
Make discounts applied to bookings available through Zapier
Booking info is available through Zapier but a discount is not. This means if using Zapier for any calculations outside of Hostfully then they will be wrong if missing Discounts.
2 votes -
Add more reporting options
We would like the option of being able to gather a report that allows us to see how many bookings came in on a specific date and/or date period
2 votes -
Load more Leads in the Inbox when scrolling down
We have many messages come in per hour, but there are only so many Leads/messages displayed on the page at a time. It would be good to be able to see more Leads/messages load as the page is scrolled so I can see more past messages in case I need to reference one of them.
2 votes -
"+Block Dates" Button on Owner Dashboard Should Trigger Zap
I'm using zapier to handle owner blocks that are created in Hostfully.
Right now, if the owner blocks dates using click/drag function on the
calendar to block dates, this triggers an update zap. However, if the owner blocks dates by clicking the "+ Block Dates" button at the top of their dashboard, it doesn't trigger any zaps. This is a serious oversight that adds lots of complications to our system. Can you fix this so the "+Block Dates" button also triggers a zap?2 votes -
Prompt user when minimum night stay is not met
When reservation agents are making a booking, prompt them if the minimum night stay is not met. With several properties and settings, the agent does not always have that info at hand.
2 votes -
Put a modification of reservation duration
When adding nights to an existing stay, allow a time duration to allow them to pay or else the addition is cancelled.
Same as the HOLD duration.2 votes -
Send again easilly the confirmation mail of the reservation if the dates changes
When somebody modify their reservation we can not send manually a confirmation, i would like to resend it like in the message log, fire trigger again. Sometimes we change the dates with no money ajustment an we can not send something .
2 votes -
Reviews average rating (Revyoos)
On our widget, we display the average star rating and nº of reviews according to the sources. As initially you will not use our widget, it would be good if you could display this information on your own review section using the information we provide you by API.
(Priority 2 Revyoos project)
2 votes -
Make it to where logistic reports include last name on reservation
When I export a weekly report to cvs, it only includes the first name on the reservation even though the pipeline and calendar have the last name.
2 votes -
Jobs should be removed automatically if a booking is cancelled
Jobs linked to a booking should be cancelled automatically if that booking is cancelled. This is very helpful as PM may forget to cancel jobs manually.
1 vote -
Improve Booking flow of Vrbo reservation
At the moment, a confirmed booking from Vrbo with success transaction is imported into Hostfully as NEWINQUIRY . Then the start of processBookingRequest method, we set the status as QUOTESENT. After the payment has been processed successfully, we change the status of the lead to BOOKEDBYCUSTOMER and then we thrown the NEW_BOOKING event.
This causes both triggers for 'booking inquiry' and 'booking confirmed' fired for Vrbo confirmed reservation which confuses our guests and miscommunication. Some guests may not be happy because they're asked to pay while they have done it already.
1 vote -
The ability to view Airbnb guest profile info on inquiries
The most important thing is to be able to see the profiles of those who search for us on Airbnb. We want to see their reviews and know that they are suitable profiles to rent our properties.
1 vote -
Ability to modify Search widget on direct booking site
Ability to remove 'Guest filter' in Search widget and adjust the Max guests display on direct booking site to base guest number instead.
We have multiple units on one property. When guests stay with us we can accommodate up to 81 guests. but if they place that in the guest search it won't populate with anything because each unit can only host about 2-5 guests. This also goes along with being able to rent out multiple listings on the same order.
1 vote -
Triggers run for inactive properties
Trigger should fire for inactive properties. We deactivate the properties temporarily, but there are active reservations and we need automated messages sent to guests.
1 vote -
Improved Post-Connection Flow for Channels/Integrations
As a property manager, once I successfully connect to a channel or integration in Hostfully, I’m redirected to a general page listing all available channels and integrations. From there, I have to manually click “Settings” or “Manage this Channel” to reach the property activation page.
It would be a much smoother experience if Hostfully could automatically redirect me to the property activation page right after the connection is completed. This would reduce the number of clicks and help ensure I don’t forget to activate properties, saving time and avoiding missed setup steps.
1 vote
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