2183 results found
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Allow bold or basic text formatting in Direct Booking Site descriptions
It would be very helpful to support basic text formatting options in descriptions, for example bold text or simple rich text controls. This would significantly improve readability and guest experience on the Direct Booking Site, while giving PMs more control over how their content is presented.
6 votes -
Agency-Level Troublesome Guest Blocking
Introduce a centralized system that allows property managers to flag and block problematic guests across all properties within an agency. Currently, guest issues are tracked at the individual property level, allowing repeat offenders to book other listings within the same portfolio.
This feature would enable agencies to mark guests as “Do Not Host” or “High Risk,” add internal notes, and automatically block or flag future booking attempts across all properties. It should also include alerts for flagged guests and team-based permissions for managing guest status.
Problem It Solves:
Prevents repeat negative experiences, reduces financial risk, and eliminates the need for…3 votes -
Booking.com "Unbookable" Notification
There should be an alert to let you know that your listings has not correctly synced, or listed as "unbookable" on Booking.com
1 vote -
Add granular update details to UPDATED_PROPERTY webhook payload
Currently, when a property is updated, the webhook event UPDATEDPROPERTY is triggered, but the payload only contains the propertyUid and the eventtype. This makes it difficult for integrators to know what changed and which endpoint should be called next.
I would like the payload to include more granular details about the type of update, for example:
Pricing update
Photo update
Amenities update
General property details update
Pricing rule update, etc.
This would allow API users to call only the relevant endpoints instead of fetching all related resources. It improves efficiency, reduces API calls, and provides clarity for event-driven…
5 votes -
Add a channel-specific custom text field for cancellation policy explanations
Currently, cancellation policy notes must be added in shared fields like descriptions or rental conditions. It would be very helpful to have a dedicated field where users can add explanatory cancellation policy text for specific channels only, especially Vrbo, without affecting content shown on Airbnb, direct booking site, or other channels.
3 votes -
create a variable to bring an image (a map of the unit location)
the ability to create a variable that can bring an image for a particular listing /unit
for example>a way to add an image (a map of the unit location) as a variable
2 votes -
Support Airbnb Extended Cancellation policy in Hostfully
There is a new feature on Airbnb, "Extended Cancellation Policy." It's not possible in Hostfully. However, when we set it up in Airbnb, it has been overridden by Hostfully's setup.
2 votes -
Ability to communicate through different threads in the inbox with sub-bookings in a group booking
Be able to communicate through messages in the inbox to different threads per sub-booking in a group booking
3 votes -
client information
We have many returning guests or extending stays. Every time we have to fill all the guest data again manually.
At the previous PMS systems we were use to just choose from the client database and it filled in all data that we had already inserted when the guest came 1st time.The system offered the list of most current guests with the starting letters that we had inserted or choice to search in guest database
5 votes -
the dates should be able to be customized more than 3 months though - Analytics filters (custom)
be able to select more than 90 days
2 votes -
Property-Based Access Restriction for Custom Templates
Currently, when a booking agent previews or selects custom templates, they can see all templates across the account, including templates belonging to properties they are not assigned to.
This creates visibility and organizational issues, especially for teams managing multiple properties with different communication workflows. I want to have the ability to associate custom templates with specific properties. When a booking agent previews templates, they should only be able to see templates linked to properties they are assigned to.
1 vote -
Order and edit fields on pre-arrival form
Add the ability to order the fields in the form and edit the xisting ones.
9 votes -
Delayed trigger: automatic message only if there was no manual response
The option to send an automated message after a configurable time (e.g., 30–60 minutes) only if the host hasn't responded manually. This would help maintain optimal response times on platforms like Airbnb and avoid unnecessary automated responses.
7 votes -
promo code
Can we create an option to choose the promo code to be valid for 3 reservations? That way, it would match the 20% off new listing promo on Airbnb and it could be applied to our direct booking website easily.... will help with marketing for booking direct.
3 votes -
Be able to create a trigger only when a service is purchased by a guest
i just need to know when a service is purchased separate from a booking - the jobs trigger will make a job on every confirmed booking and make a job for my selected service
4 votes -
Remove the location from the property search bar on the direct booking site
Remove the location field from the property search bar on the direct booking site. If all properties are in the same city, or there is only one property, it would be convenient to remove that field.
2 votes -
A Hostfully App for owners
An app for the owners to login and see their portal. Also a much more in depth portal, showing reviews, any issues that come up at the property, analytics, etc
74 votes -
Extend Hold for Direct Booking Reservation by Custom Options
I would love to be able to choose for how long I extend an individual reservation hold. Instead of the flat agency setting (currently set to 24hrs), it would be good to have a a few custom buttons to extend for 1hr, 12 hrs, 24 hrs (and ability to customise each preset)
2 votes -
Ability to exclude specific leads from a report
Ability to exclude specific leads from a report
1 vote -
Support UK number sends SMS messages to US number
Currently, a strict US carrier compliance regulation where US networks block unregistered international business traffic.
So it would be great to support UK number sending SMS messages to US number
1 vote
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