1737 results found
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Analytics for Message Response Time
We’d love to see a feature that provides insight into message response times within Hostfully. Specifically, we’re aiming to respond to 100% of guest messages within 5 minutes, and it would be incredibly helpful to track and measure this performance over time.
Ideal functionality would include:
• Average response time per message
• Percentage of messages responded to within a user-defined time frame (e.g., 5 minutes)
• Filterable data (by property, team member, time range, etc.)
• Visual reporting or exportable data for tracking trendsThis would not only help our team hit internal communication goals but also assist in…
4 votes -
Ability to set different fees depending on the length of stay
I am using Waivo insurance and have the standard fee for first 10nights, but after that it goes to a nightly rate. Is there a way to set up a fee to charge charge the guest the full amount of the Waivo fee when they are staying longer than the 10 days?
6 votes -
Owner be able to view listing URL in the Owner portal
log into the owners portal > properties > view listing button be able to redirect to the corresponding property URL
2 votes -
CLEANERS POOL AVAILABILITY
Make a pool of available cleaners for a certain property so when the job gets assigned could be sent to someone available and sync to all the cleaners calendar
3 votes -
Add property picture or name in inbox sidebar
Show a picture of the property where the booking was made in the Inbox sidebar.
6 votes -
authentication
Add Support for Authentication Providers
Please add authentication providers such as Google and Apple and Facebook so we are out of the password business......
1 vote -
Tapo integration
Adding Tapo devices to the platform would be great! They have a range of reliable and affordable devices that we use in our homes.
2 votes -
Jobs should be removed automatically if a booking is cancelled
Jobs linked to a booking should be cancelled automatically if that booking is cancelled. This is very helpful as PM may forget to cancel jobs manually.
5 votes -
Create a variable that is a link that would take you directly to the booking
I have a template to email myself info whenever a new booking comes in. It would be useful if there was a variable that was a link that would take me to this new guest/booking in my inbox.
3 votes -
Automatically adjust the guest's language in Hostfully based on the preferred language in Booking.com
My guests on Booking.com can leave their preferred language when making reservations (e.g. German). However, when the reservation comes to Hostfully, the language is still English. I'd like this field to be automatically updated to the preferred language from Booking.com so that Hostfully can automatically send messages to guests in the preferred language. Right now I need to manually update the guest's language in Hostfully.
3 votes -
Ability to Set Different Security Deposit Collection Methods per Channel
I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.
3 votes -
Be able to add Tags from review tab to export info in reports, not only from the guest page
Would be great to see the tags in the view on reviews here, if you want to tell dev team for feature requests.
if you have automated rating of guests set up, and guest is unhappy, we can add the tag so that we see in the review screen and cancel the auatomed rating and request for them to review us. The goals is we don't offer unhappy guests more reminders to review US and hopeully not get a negative review.
2 votes -
order statement split by dates
This will help customers accounting people that ask for an itemized report, majority of pms like FIDELIO, ROOMMASTER AND ETC. THE BIG PLAYERS ON THE MARKET can do this, it will help me sell it also to another company or hotel. I can see it on the view and it break it down rent daily, but i can not add it on the receipt. I loved the simple way like this but those big company specially some federal government accounting still on old school, i tried telling them its there simply devide the total rent by how many nights, i…
2 votes -
Adding "Or" setting for Triggers - Complex conditions
Adding "or" setting to Triggers - Complex conditions
2 votes -
Posssibility to assign owner to multi-units
Possibility to assign owner to multi-units
11 votes -
Allow triggers options to choose one specific booking by choosing the guest's name or [$LEAD_UID$]
For Example, Bob Smith is bringing 3 children and an infant. I would like to set a trigger to send him a message 4 days before he checks in to see if he needs a highchair.
This message is just for Bob, not everyone who books a particular house, or channel, etc.If there is a way to do this please provide instructions. According to Flash there is not a way to do this already.
Profile image for Flash the Sloth⚡
Flash the Sloth⚡
• AI AgentYou can't set a trigger for one specific booking, but you can create…
2 votes -
Integrate with Agoda
Integrate with Agoda
2 votes -
2 votes
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Add beds to different room types
The possibility of adding beds to the rooms that are not bedrooms or living rooms. That way, when you choose to set an Office room type, you can add a Sofa bed, for example.
2 votes -
adding a link so you can upload an image in the booking report
we send these images in the statement as evidence of each reservation to the owners
The idea was that from Hostfully, it would be possible to include the image next to each row of the reservation so that the owner could consult it.
2 votes
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