1620 results found
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Triggers should automatically recognize the channel to send direct message or email
Currently you cannot send Airbnb messages via the Send Check-in Instructions, or Send Pre-Arrival Form; you will need to do it from the Inbox 2.0. In addition for Triggers you have to setup two triggers for every event you need. One trigger for Airbnb and one Trigger for all other channels. Ideally it would automatically recognize the channel as Airbnb and send an Airbnb Message or an email absed on the channel. This would cut triggers down by half and make it a bit simpler to manage.
17 votes -
Add ability to cancel automated reviews for a guest from the message inbox
If we have a negative interaction, it would be nice to be able to easily cancel the scheduled review at that time, including from the app.
1 vote -
Add "post now" action to scheduled airbnb reviews
I can cancel, then manual review, then post from there, but it's clunky. I'd like to go through checking reviews and either approving or cancelling them. Then the next time I'm back on the page, I'd like it to be easy to tell which have already been checked so I don't check them again.
1 vote -
Add Traveloka as OTA
Traveloka is SouthEast Asia's biggest OTA - by adding them as a partner it would benefit all Hostfully users as holiday makers in South East Asia will be able to locate our listings when booking their accommodation for international travel. Please consider that Southeast Asia's population is 690 million people - the opportunity is huge
1 vote -
Include date of booking on reports
Usually owners want to know how many bookings we got for upcoming months in that timeframe. It helps us with understanding booking lead time and put together a pricing strategy for next year.
1 vote -
Make jobs show up within the export calendar iCal feeds, similar to how bookings show up
I'm hoping to be able to use an external service like ResortCleaning which will read the Hostfully iCal but right now jobs aren't showing up within the iCal export.
3 votes -
Add an at a glance view of services booked to the UI
It would be super useful to have an at-a-glance view of all booked services. At present, it is very easy to miss a service, since service provide notifications do not work correctly.
This could either be a calendar style view, or an addition to the logistics report.
5 votes -
Date Analytics for Guidebooks
In addition to the "when" and "who" is accessing the guidebook (currently provided), I'd like to see what areas of the guidebook they're accessing and how frequently, so I can see where I may need to improve it for future guests.
4 votes -
Add "Properties" button to the main menu buttons, it is being used constantly and should have direct access rather through drop down menu
Add the "Properties" button to the main menu buttons, it is being used constantly and should have direct access rather than through a drop-down menu, ideally to have a drop-down menu where you can just pick your property instead of scrolling them down.
Direct access to make changes in properties through the calendar view15 votes -
Add Airbnb Post Booking Details to PMP
As a PM, I would need to update Post Booking Details for guest to have the updated information after making a reservation, but it is not available in PMP now. And I do not want the information displayed in the public section where people can view it freely.
5 votes -
Add Listing Name to Exported Calendar Details
The exported calendars links should show the unit name and not just "Booked > The Guest Name"
When you have multiple exported calendars it's very confusing because you can't see which listing is which.
1 voteWould you please provide more information about this request, and maybe a screenshot? Thank you.
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Send guest a refund link for proof purposes
Whenever we refund guests, we have a link that we can all send for proof purposes and they can also see it and monitor.
1 vote -
Automatic PayPal invoices for vrbo and independent bookings
Automatic PayPal invoices for vrbo and independent bookings
3 votes -
Open message thread in new window
From the various lead views, we can view the message thread, but there is no way to open this in a new window.
the standard convention is "control-click" on a button will open in a new window but this doesn't work witht he UI widgets employed.
It's very annoying to have to go to the inbox view then click the browser back button to get back to the calendar or dashboard or pipeline view and then wait for those screens to refresh again.
If you insist on disabling the standard browser built in control-click either make these open in a…
1 vote -
Provide feedback and updates
Push feedback to users who submit ideas: How was their idea received? Any follow up action? Since we have to log in to get feedback it feels a bit like communicating into the darkness.
1 vote -
Users Group Sign Up
Make it so users can get to this portal directly from the main website without having to log in to a separate platform.
1 vote -
variable for recommendations only guidebook
Add a variable for recommendations only guidebook
3 votes -
Drop-down to select existing owner in Property Owner Tab
As-is:
In order to assign an existing owner to a property I can enter his/her email address to connect the property to this owner. However, I always have to know what the email address of the owner is.To-be:
Drop-down to select from existing owners and assign the owner to the property in the property owner tab3 votes -
Add a way to comp a guest some or all of a booking, with a trackable record
There are many scenarios in which a host might extend a complimentary night to a guest, to address an issue, as a gift, or for employees/friend's.
It would great if there was a way within the Hostfully to comp a night, or a block of nights, while having the booing otherwise behave as a regular booking.
I'm aware that a discount code, or a negative line item could be sud for this purpose, but this is a messy, manual process, and does not create any kind of trackable record that could be used for accounting purposes.
5 votes -
Access and edit guest reservations from "Guest Profile"
Hostfully currently has a Guest list, but it is hidden deep in the UI.
Within the guest's "Guest Information" page you are able to see a history of their reservations (Guest Booking History)
However, you are not able to access a reservation from the Guest record or make any changes to their bookings.
If the reservation records show in this page preformed like the pipeline records, this currently useless feature would become an extremely valuable tool, of particular help with guests with multiple bookings.
5 votes
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