1682 results found
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Add condition Paid partially
When I do direct bookings I allow people to make two payments. I want to send my template to both guests who already paid full and paid partially
1 vote -
Free the DATA!! Leverage "Complex Conditions" to access all relevant data fields. Add # of guests and others
The Complex Conditions could simplify the entire Workflow Trigger process. This one area could handle all current trigger settings. And at a minimum, it should handle triggers for #s of guests, # of Nights, and Average Rent.
Additionally, leveraging the existing "Complex Conditions" model to nearly all fields lead/reservations could be exposed with trigger AND & OR logic. Opening additional data fields and Creating this simple tool allows full utilization of our data to increase our income and guest experience.
2 votes -
Add more variables in Review template
It would be valuable to add additional variables the the Review templates we use.
I manage multiple properties and like to mention in the review how many guests stayed and the name of the property.
I currently am not using this feature due to this limitation and it was one of the reasons I signed up for Hostfully.
2 votes -
Ability to customize booking link
We want the ability to change the title heading of our booking link to the company name instead of our Listing title.
I was thinking it would be consistent with our brand. We are regularly updating our title on Airbnb depending on season, upcoming events in the area, and to help with Airbnb algorithm.
I think it would help with consistency for guests of having the exact name of the company/cabin they are booking with. When they pay, and the brand name is at the top, there will be no confusion or inconsistencies.
1 vote -
Allow include the custom field from Guest Pre-Arrival Form
I want to be able to have a custom field from the guest section of the field catalog and drop it into the report
1 vote -
Require Billing Zip Code, Address and Card Name in Payment Work Flow (Helps Prevent Fraud)
Right now, the only credit card information asked on the current payment processor work flow is card number, CVC and expiration date. Anyone with a stolen credit card can use this to pay and we have seen an increase in fraud chargebacks.
We are requesting to add additional required fields in the payment page such as billing zip code, billing address, and card name to help filter out some fraud purchases.
4 votes -
Add Search field for Scheduled Messages
As a PM, I want the Scheduled Messages page to have the same Search fields that the Message Log has.
6 votes -
Discount code - Have Validity Range Include Start and End Dates
As a VRM I would like the discount code dates ranges to be inclusive of the start and end dates so that it is very clear to me what the valid dates are.
Right now, the valid date range doesn't include the Start and End dates.
7 votes -
Make message threads with owner searchable in Inbox
As a VRM I would like to search for threads between the agency and the owner so that I can respond to the thread.
Right now, I can’t find the Inbox thread with my owners in PMP, even though the thread is visible from the owner portal.
7 votes -
Adjust workflow so that HelloSign contract is sent when we put emails manually for Airbnb reservations
As a PM I would like the HelloSign contract to be sent automatically when I manually enter the guest email address to the reservation.
When a new booking comes in we don’t always have the guest's email. In this case, the PM can manually add the guest's email. On update, then Hostfully should send the HelloSign contract.
We don’t always have the guest's email address because of the change in how Airbnb handles email. The PMP needs to update the HelloSign process so that we can manually enter the email address of the lead and that will trigger the HelloSign…
7 votes -
Integrate with Aipex
Alexa show device is a great way to directly give specific recommendations to your guest. If this can sync with our guidebook we can create those specific ideas through the Alexa app on property to explain how to operate something or where to find things....
1 vote -
Have the leader booker review and agree to the Rental Conditions when completing the Pre-Arrival Form (not just the House Rules).
Have the leader booker review and agree to the Rental Conditions when completing the Pre-Arrival Form (not just the House Rules). The rental conditions are more in depth (while the House Rules are a basic overview of desirable guest behavior).
5 votes -
Ability to prevent certain "inquiries" coming into the system as so when they're guests who left the checkout flow on DBS
I don't want the inquiries coming through as they are not true inquires. They are guest drop-offs, people who have left at checkout without confirming on the Direct Booking site.
1 vote -
Ability to customize sender name for messages
The emails for vrbo for every listing say the sender name is the company name and I think this is adding confusion for travelers. We want to change the sender name for certain properties or templates
1 vote -
In fees and policies allow us to add discounts
Fees and policies should allow us to add discounts, an example we offer a 20% discount for a Monday to Friday stay for our direct bookers - we have to manually change the price - we have tick boxes to add a pet fee so a tick box to add a discount would be great
1 vote -
Show more details for Airbnb inquiry in Hostfully Inbox
As a PM, I’d find it helpful to have more details (listing, booking, …) to Airbnb inquiry. At the moment, it just shows up in Inbox with no further details, and can be tricky to get the full context for a proper response.
5 votes -
Integration with Go High Level
Integration with Go High Level
1 vote -
Allow custom image fields + related text fields in pre-arrival form
I need to collect IDs for all drivers, as this must be sent to the front gate to let each car in. So, to automate this properly, I need to be able to add custom image fields, and text fields associated with each image field (i.e. first and last name).
2 votes -
Leads to automatically expire and close after a certain amount of time
Please add option where you can set a time for leads to automatically close. This way quotes/leads are not left active forever. We do a lot of direct quotes/leads and it is not always possible to go and manually close each lead/quote and it's time consuming. Thank you.
7 votes -
Ability to choose which credit cards are accepted for BDC
Right now, Hostfully always sends AmericanExpress, Visa, MasterCard, and Discover to Booking.com and this is not modifiable.
1 vote
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