1822 results found
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5 votes
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Optimize Inbox View
At the moment, I have to go through my inbox list on the left then scroll back up to see the message! It's annoying scrolling down then up. I just wish that it freezes the left side and the top and have the ability to scroll only within the message.
I know about the filtering function but it doesn't really helps solve my concern.2 votes -
Have ability to edit email address in guest profile
I want to be able to edit the email address in the guest profile, it's currently not editable and not reflected in the update of the lead email.
1 vote -
6 votes
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Ability To Turn Off Auto Communication for Reservation
It would be great if we had the ability to toggle auto communication off for a specific reservation. For multiple reasons, we may not want the system to automatically send any messages at time of booking.
6 votes -
Add Approval Workflow for Hostfully Reviews
As a Property Manager I would like reviews from direct booking guests to go into a "pending" status for me to review, edit and approve before posting to my direct booking site or pushing through the reviews API.
6 votes -
Add transaction notes to reporting
Be able to retrieve the transaction notes in reports
2 votes -
Feature to generate all direct booking properties on a map in a single view
It would be great to be able to generate all of our direct booking properties on a map in a single view so the guests could have a general look on what we have and where our properties are
2 votes -
Integrate with PayFast - https://payfast.io/
PayFast is very popular in Africa. Integrating with PayFast will connect with clients easier in Africa.
3 votes -
Messaging within Guidebooks
Be able to message guests and guests message you within the Guidebook
1 vote -
Edit the text "deposit payment" on the payment link
We want to edit the text "deposit payment" on the payment link because we are charging guests the full amount at reservation: https://prnt.sc/jTsWNIenwjbg
1 vote -
Have ability to set Turns over days for a specific period
I want to set Turns over days for a specific time of year so I can offer our cleaners more proper days off during holiday time.
2 votes -
Record of past rates
We want a backup report system where we are able to trace rates going back to 3-6 months ago and also for our records as well to see our rate patterns on how we increase and decrease rates.
1 vote -
More inquiries with Zapier integration
I would like to have more triggers on Zapier (for example: New Inquiry). Current triggers with Zapier are limited:
- Cancelled booking.
- New Booking.
- Updated booking.2 votes -
Have the booking guest's age pull into the lead details!
We have a minimum age of 25, so if the lead guest age is not displayed, or their date of birth is not shown, then we have no way to check whether they are over 25 years old. We have 2 guests checking in today that we have had to speak with and one we had to cancel as she was only 19 (even though she ticked the box to say she was over 25). This would be very helpful as a quick glance to see how old the lead guest is and to see if they are eligible or…
4 votes -
1 vote
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Have other info/icons shown on calendar besides guest name/dates
Besides showing which rooms are booked with guests names, it would be helpful to also see if there is a cleaner assigned to the unit at checkout (maybe linked with Turno), if the unit has scheduled maintenance on a certain day, maybe an icon showing if the guest requested early/late checkout, if the unit is blocked there is a note section for reason why it's blocked, etc.
2 votes -
Map property internal name from Hostfully to BDC Internal name in Extranet / Group page.
In Hostfully I created titles in English and French. But in BDC, they are only displayed in english regardless of the language I selected in BDC. This is a problem because we lose visibility by our french speaking audience.
Therefor, I would prefer the internal property name to be displayed in BDC. Also, this would make it easier to find the property in the BDC extranet group page.
3 votes -
Scheduling security deposit payments
We should have the ability to Schedule. Hopefully should also work with payment systems to negotiate a refund on the transaction fees.
25 votesNote that we already support holds, they are called "Additional charge" - please see documentation at https://help.hostfully.com/en/articles/3032124-using-the-additional-charge-option
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More data of leads
It would be helpful if the lead view has information of lead creator, something like "Created by..." and it can be pulled to Enhanced reporting. As we would love to see how our Booking Agents work.
2 votes
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