1682 results found
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Support a Service Provider having more than one Agency relationship
My cleaner is working with 2 Agencies and whenever she logs in to the Service Provider Portal, she encounters an error. It turns out that Hostfully hasn't supported a Service Provider having more than one Agency relationship.
8 votes -
Option to switch between Gmail and other type of email in Email settings
For now, when selecting to use Gmail in Email Settings, I'm not able to switch it back to the other types of email.
8 votes -
1 vote
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"View order" button
Only suggestion I would make is to make the "View Order" button a bit more obvious, maybe make it available within the pipeline as one of the options that pops up when you click/hover over the circle. We don't have to click "Edit" to see that button.
1 vote -
Integration with Asana
Asana integration please. Relying on Zapier is tedious, time consuming and adds unnecessary monthly cost.
1 vote -
Processing repayments to cleaners
Payment processor for cleaners. I want to be able to pay my cleaners directly from hostfully/stripe automatically once a job has been marked as complete.
3 votes -
Inbox default to show all messages, not just relevant ones
I think either changing the default of the inbox view to "all" under that status, or giving the user the option to create their own default view would be helpful not to miss past guests or other messages because the system deems what is "relevant" and to change it is a manual process each time.
2 votes -
Shared owner reports would be able to work with both login by domain platform.hostfully.com or PM's custom domain
At the moment, when PM customize a custom domain, the shared reports for owner would not accessible if owner login with Hostfully domain. I would like to have this worked both on my custom domain or Hostfully domain.
2 votes -
Ability to set up custom minimum stays depending on booking dates
I want to set up a minimum day stay over time.
For example:
- 70days before stay > minimum 3 nights.
- 50 days before stay > minimum 2 nights.
- 30 days before stay > minimum 1 night.The closer the booking time is, the lower the minimum stay guests can get.
I'm thinking of this approach made me realise they are delaying potential 1 night stays to far in advance. to maximise the pricing of those dates. (just in case demand picks up closer to date due to any particular activity)
- Idea from user Daniel Hopkinson (info@airhosts4u.co.uk…
8 votes -
Allow booking guests to filter properties by amenity
After guest count (i.e. finding a place large enough for their group) the next most important thing to a would-be guest when searching for a property is that it has the amenities they are looking for. Right now, people have no way of knowing which properties have their preferred amenities other than clicking into each property and searching around for it in the listing details or photos. This is painful and makes for a poor experience!
Guests need to be able to filter properties based on amenities. To avoid having that get too unruly, you could start with just the…
5 votes -
1 vote
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Damage Deposit
Make Damage/Security Deposits able to be 'PreAuthorized' and not a charge. This scares some Guests off.
And make the timing of the PreAuthorization able to be set as to when this is taken.7 votes -
Apply turnover days for blocks if they're master-sub
We understand that Turnover days apply for "reservations" and do not apply for "blocks".
However, we want turnover days to be applied to all sub units as well.2 votes -
Showing the discount after the guest input the matching date range with the discount condition
The price on the search result page should reflect the discount when the guest applies the matching date range with the discount condition (as shown on the individual property page).
2 votes -
Sort Guests Alphabetically
Currently Hostfully aggregates a database of all guests, however the UX of this feature leaves a lot to be desired.
Not only is the guest list hard to find, (you have to navigate to the pipeline then click “See all customers”), but guests are sorted alphabetically by first name (last would make more sense) and within the letter categories, the individual names seem to be in no discernible order.
This could be a very valuable tool for rebooking guests, and looking up reservations especially if combined with the auto-saving notes from the guests booking and the ability to access reservations…
8 votes -
Webhook for Removed Blocked Dates
Hey,
We have access to a webhook which tells us when dates are blocked out but there isn't one for when the dates are removed.
We currently use the webhoooks to be notified of new/cancelled bookings and new blocked dates. Our internal system gets updated with the dates but once the blocked dates are removed our systems do not get notified of this change.
It would be great if it could register an update to the webhook "BOOKING_CANCELLED" or even have a new one that we can set up.
Cheers
Jamie6 votes -
Sales Receipt in Quickbooks matches the guest's check-in date
This would make things easier if the client is doing their books on a cash basis vs. an accrual basis.
Currently, the sales receipts are pushed over when the sale is made, not when the cash is received, which is the accrual method.
What I have to do, currently, is adjust every sales receipt to the check-in date. If a guest purchases a stay in 2023, for example, but doesn’t check in until 2024, all of those taxes, fees, rental amounts, etc., paid out to the host have to be adjusted.
Matching the check-in date would automatically put the amounts…2 votes -
Enable more forward looking date criteria for Scheduled Reports
I am trying to create a simple report for cleaners that will list checkout dates for say the next 4 weeks. This will be automatically sent to the cleaners each week.
Currently the scheduler only allow for Last week, last month, this week, this month etc. I need forward looking dates e.g, next 4 weeks, next 3 months
2 votes -
Complete fields in a Pre-Arrival form should be down loadable by the host at anytime
Pre-Arrival form captures guests and sub guest information. I would like to have access to my guest as well as the people that came with them and their emails if that was filled in.
I had to contact Hostfully to provide that information to me. The sub info was left out and needed to be requested each time I wanted the report.8 votes -
Handle messaging for TripAdvisor channel
At the moment, leads from TA are imported by iCal. And iCal leads are considered as blocks so triggers don't work at all.
It would be much appreciated if we can communicate with TA leads from iCal.
2 votes
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