1952 results found
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Make Rate Multiplier available at Property Level
I would like to be able to adjust the pricing on a booking channel for each property. So, on Airbnb, property A gets -10% property B gets 0%
And on hostfully, property A gets 0% and property B gets +10%Right now, the rate multiplier is only available at the channel level.
38 votes -
Ability to retrieve deleted bookings/access to information about recently deleted bookings.
Context: Past bookings should not be able to be deleted that have payments towards them. An accidental click of cancel or delete can be very easily clicked on. The entire booking should be able to be retrieved if this occurs.
1 vote -
Customize the availability on different channels
As a PM, I would like to be able to block dates on all the OTAs except the direct booking site.
The ability to customize the availability on different channels should be possible.
15 votesThis is a feature we have been planning to support for a while. We'll keep you posted as the analysis for it moves along.
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Stop Future Automated Messages Feature
It would be amazing for PMs to have the ability to stop all future automated messages (such as review request templates) if the guest had an issue during their stay to prevent a bad review from coming, an automated message can remind them to leave a review.
The other scenario where this can benefit is if the guest caused damage and you do not want to send any follow-up automated messages to remarket to them to come stay again
3 votes -
Have separate max adults and max children to work with BDC channel
I want to set max 4 adults and max 5 children, max 6 occupancy in my BDC listing, and the current design max children = max occupancy -1 does not work for me so I want to have separate fields to set it so it can reflect correctly
3 votes -
Receive Owner's message when Owner replies to an email sent from HF
When system sends an emails of 'new booking', it serves as no-reply email so when Owner replies to that email, it does not send to our inbox or email.
It would be much more helpful for the owner to simply hit the reply button and write accept or decline and we can see that reply within Inbox, or at least it can be forwarded to our email in Email settings.
2 votes -
Make First Name and Last Name Mandatory for New Booking
We just had a guest book without entering their last name. Can you update this so the first name / last name are mandatory for a new booking?
19 votes -
Run enhanced reports each hour
Ability to schedule enhanced reports to run every hour
2 votes -
Notification when a guest leaves a review that is less than 5 stars
Have the PM notified when receiving a review from a guest that is less than 5 stars
6 votes -
"I agree with the house rules" field on the Pre-arrival Form should be visible under the Stay Details tab
The "I agree with the house rules" field on the Pre-arrival Form should be visible under the Stay Details tab so we can keep track of the guests who approve this.
4 votes -
Remove property from google search once the account is canceled
When an account is canceled, Hostfully should not display the property when searching for it on Google.
1 vote -
Rebook option should be applicable for all lead statuses and all channels
Rebook option should be applicable for all lead statuses and all channels. Currently it's only available for archived direct bookings.
11 votes -
Lead Modal: search "Country" and "Language" dropdown by typing the letters
In Pipeline > Lead Modal > Client Information tab, I want to be able to type the letters to easily search for a country or language.
1 vote -
select a specific day of the month to send the report - not only the 1st day
I'm having trouble scheduling the owner reports to be published on a certain day of the month. I was told that I could only have them run on the day of the month I set up the schedule, but it seems to be defaulting to the 1st of the month and that is not the right day for us to run said owner statements. Please help.
2 votes -
2 votes
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Improve iCal sync
Sometimes we need to use iCal links instead of API connections for channels or platforms or websites that do not connect directly to Hostfully.
However, it causes a major inconvenience that those blocks imported via iCal links prevent guests from completing their payments via Hostfully links. Therefore, we have to ask for support to remove those blocks every time a guest has that issue or we have to remove the links and wait for guests to complete their payment then add the link again.
It's really inconvenient and time-wasting. Is there anyway we can improve this flow with iCal sync…
2 votes -
Be able to edit airbnb guest reviews before they go out
It would be really helpful to be able to edit guest reviews before they go out to Airbnb guests.
20 votes -
Add "additional charge option" for other channels
Security deposit is collected automatically for BDC reservations processed by Hostfully's payment processors (for example: Stripe). I don't want to collect security deposit and would like a hold on the card instead (auth & capture process).
At the moment, additional charge option is only applicable for direct channel. I want this to work for other channels such as Booking.com.
10 votes -
Different security deposits for different platforms or ability to change deposit after booking
Ability to control security deposit by platform would be helpful for platforms like Booking.com which sets a maximum for the deposit.
In our case, we usually charge $500 security deposit for direct bookings, VRBO, etc, but booking.com limits it to $300, which is communicated to guests at the time of the reservation. So guests are expecting to pay a $300 deposit whereas their reservation within Hostfully has a $500 deposit due and there is not a way to change it.24 votes -
Configure agency split per owner per property
As a VRM I would like to have a different agency/owner split per property per owner. Right now, the same agency/owner split applies to all properties that belong to a single owner. Instead, I would like to have different splits per property per owner.
37 votes
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