2166 results found
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Import questions made by potential guests in BDC listing
import questions made by potential guests in Booking.com listing
1 vote -
Option to Create Vendor Lock Codes Without Property Assignment
It would be very helpful to have the ability to create a vendor lock code that remains unassigned to any property by default. This code could then be temporarily assigned to a specific property when the vendor has an appointment and removed once the visit is completed.
Some vendors visit multiple properties frequently. Currently, the workflow requires assigning them to a property in order to save the code, which makes it difficult to keep a reusable vendor code ready for future visits.
Allow the creation of a vendor lock code that is not tied to any property initially.
The code…2 votes -
2 votes
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1 vote
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Add log to see who read/marked read the message in inbox
A message was missed due to someone read or marked the thread as read, which resulted in a late response to guest.
when someone click on the Inbox, it could be auto load the 1st unread thread, hence the thread is marked as read, when you move to another guest thread.
Right now, it's not possible to see who read the inbox.1 vote -
Property description. PM suggested that our platform should allow more characters in that section.
Be able to add more than 499 characters.
2 votes -
Change “Book Now” Button Label on Direct Booking Site
Please add the option to change the “Book Now” button text to “Check Price” (or allow customizable button text).
Reason:
I manage 24 rental properties, and many guests frequently message me asking for pricing because they are hesitant to click “Book Now.” They assume that clicking the button will immediately confirm or charge a booking, when in reality they just want to check the price first.Allowing hosts to change the button label to something like “Check Price” would make the booking process clearer for guests and reduce unnecessary messages about pricing.
2 votes -
3 votes
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group booking should not allow guests to book both master and sub units at the same time
We have Booking.com group booking where guests can book both master and sub units and it exceed our max guest ability. It should not allow guests to book both master and sub units at the same time when it comes to group booking
1 vote -
Automatically carry Owner Adjustments to the next month when there are no reservations
A common situation occurs when a property has Owner Adjustments in a given month but receives no reservations during that same period. Since Owner Adjustments are normally deducted from the revenue generated by bookings, this creates an issue: the system shows the adjustment even though there is no revenue to offset it against.
Solution:
Add an option for the reporting system to automatically detect when a property has Owner Adjustments in a month with no reservations and carry those adjustments forward to the next month that includes reservation revenue.7 votes -
8 votes
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Discount & Promotion Analytics in Hostfully Dashboard
The Hostfully analytics dashboard currently provides strong metrics such as:
Rental revenue
Nights booked
Average Daily Rate (ADR)
Occupancy rate
RevPAR
However, there is no visibility into discounts applied across bookings. This makes it difficult to measure the financial impact of promotions, manual discounts, or promo codes.
Problem
At the moment, there is no reporting that shows:
Total discounts applied
Promo code usage value
Revenue lost to discounts
Gross potential revenue vs discounted revenue
Without this data, it is difficult to evaluate whether discounts are driving incremental bookings or simply reducing revenue unnecessarily.
Requested Analytics
Add discount reporting within the…
1 vote -
be able to add the "green button" on those system templates that by desing do not have it
example:
Hold Confirmation> system Template> with no green button on the original format
Capture Review> system Template > with green button on the original format
PM wants to modify the original system template format
2 votes -
1 vote
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iCal warning
You should put a warning that if we share the iCal link they will have lifetime access to the property. At the moment, it's not possible to set permission for iCal
1 vote -
Be able to set the automated trigger when the booking is confirmed, to create jobs for check out time until check in time of the other guest
When a job is auto created it should be based on the checkout time until check in time of the new guest
2 votes -
Display the correct error when adding owners
I got this error "Internal server error" when adding an owner. It turns out the email has already been added as an owner, or was previously used in another role (guest, service provider, etc.). I would like a more user-friendly error such as "The email has been taken" or something so that I know how to fix it without the need to ask support.
1 vote -
Allow automatic payments from Booking.com to enable ChargeAutomation
At the moment, when using ChargeAutomation to collect payments for Booking.com reservations, it is required to change the API setting for Booking.com connection so PM can view the CC details and charge it actively. It would be helpful if Hostfully can support automatic payments for ChargeAutomation with BDC (also for Vrbo and direct bookings).
3 votes -
Allow separate reporting by business branch or region
t would be very useful if Hostfully reports could be managed by region or business branch. For example, one team member could manage reports for properties in Mexico, while another manages reports for properties in the USA.
Ideally, the reports would appear as coming from two separate business entities, so that “HeusHaven USA” and “HeusHaven MX” can each have their own set of company reports. This would allow teams responsible for different regions to manage and access their reporting independently, while keeping reporting organized and accurate for each branch.
This feature would improve workflow for multi-region property managers and ensure…
1 vote -
Add the ability to have 2 administrators on an account.
My husband and I both own our rentals and both of us need full access to the site. He currently has to log into Hostfully under my email because as an "owner", he can not access everything.
2 votes
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