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1798 results found

  1. It would be very helpful if we could edit the list order of the enhanced reports. It only gives the option of duplicating and going to the bottom of the page, which separates from the report type groupings, making it difficult to find as we scale more properties.

    1 vote

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  2. I'd like to be able to send messages to guests at a specific time on a specific day of the week

    4 votes

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  3. Allow to reset rental agreement from Lead modal

    4 votes

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  4. We manage 17 houses, each with around 80 photos — mapping them individually is extremely time-consuming. Allowing bulk selection and assignment would significantly improve efficiency and user experience.

    1 vote

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  5. be able to add block notes on the property report

    1 vote

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  6. I manage a vacation rental in Australia using Hostfully with Stripe as our payment processor. We’ve opted in to Payments by Booking.com, so Booking.com collects guest payments and pays us via a virtual credit card. I recently learned about Booking.com’s Payments Clarity Package, which, according to Booking.com, makes details like the virtual credit card’s activation date, current balance and expiration date visible in a connected PMSpartner.booking.com.

    However, VCC is not available on HFL.

    I want that Hostfully would support Booking.com’s Payments Clarity Package. to have
    1/ VCC details and paid‑online indicators appear in Hostfully.

    2/ Ensure that payments collected via…

    3 votes

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    0 comments  ·  Channels  ·  Admin →
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  7. In the app, the arrivals of the day disappear at 3pm on time, even when the guest is planned to arrive later and that the real arrival time is adjusted in the booking « stay details » section.
    The arrivals of the day should remain in the "arrival" tab during the whole day, and perhaps have the possibility to tick a box when the guest is checked-in.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  8. we see that the formatting didn't work if using custom data as a long text.It can only pull the raw text.
    => We want the custom data - long text can pull the formatting.

    1 vote

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  9. The report currently pulls all leads and doesn’t have a mechanism to handle group bookings yet. All main booking and sub bookings appear in the report causing incorrect financial statement.

    So only main booking should appear in the report, not sub bookings.

    1 vote

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  10. For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.

    2 votes

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    2 comments  ·  Other  ·  Admin →
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  11. For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. 1/ Current Behavior:
    When clicking on a listing on the Hostfully Direct Booking Site, whether from the search results or the Featured Properties list, the listing opens in a new browser tab.

    2/ Feedback / Suggested Improvement:
    It may be more efficient and user-friendly to have the listing open in the same tab, allowing users to view a property and easily return to the search results or Featured Properties list without needing to manage multiple tabs.

    3/ Rationale:
    Opening listings in the same tab may improve the user experience for guests who prefer a more seamless browsing flow. It avoids…

    3 votes

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  13. The filter function for pipeline under "properties", create a drop down list that allows you to click multiple properties to filter by, not just 1 at a time!

    Or - add the "property tag" filter option.

    Either way, I want to be able to filter out properties that I do not manage so only my properties are shown in the pipeline.

    As a large company with several managers we are currently unable to filter out each others' properties, so leads/inquiries get lost on the pipeline...

    1 vote

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  14. The long-term exemption in property setting page is only supported for tax rate, not cleaning fee tax rate while it should apply it for both.

    Or if there is another same field for cleaning fee tax, that would be great.

    3 votes

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  15. The mobile app needs to become as useable as the website. We were previously with Guesty and we were able to do everything from the app that we could do on the website. We can't even cancel or delete reservations from the app so having to wait until you get to a computer, which can be a couple days if you work in an office, is just not convenient. I want to be able to create or add a listing, edit triggers and templates, etc.

    3 votes

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    1 comment  ·  Mobile App  ·  Admin →
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  16. a field for property location to add to the report.

    create a variable to bring location data to a report

    4 votes

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  17. When the checkboxes related to new listing discounts for Vrbo are disabled (i.e., not clickable), this indicates that the eligibility period for the discount has ended. However, this is not immediately obvious to users, as the checkbox label may still suggest the discount is available, causing confusion.

    2 votes

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  18. I would like to be able to select a few properties in the calendar to only show those property calendars, instead of assigning a tag and filtering by tag to get only those properties to show

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  19. On Booking widget, the pricing section doesn’t appear to move when clicking on "Show details", and it wasn’t immediately obvious that they needed to scroll all the way down to see the rest of the information.
    See the screen recording here: https://share.birdie.so/i/D7JTP92D
    Kindly help improve it

    1 vote

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  20. I would like to request a new feature that allows users to download all the message templates we have created, similar to how we can download reports. This functionality would greatly improve efficiency by enabling easy access, backup, and sharing of all templates in one place.

    1 vote

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