1317 results found
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Support fields to populate information from Client information tab on the Reports
At the moment, while there're addresses fields in the Client information tab, we're not able to run a report of it.
It'd be great to have those fields in the report.
1 vote -
Airbnb review reminder trigger
Ability to have a condition for a trigger so that we can send a reminder after 10 days if the guests didn't leave a review on Airbnb
2 votes -
Reporting on number of Inquiries and Confirmed bookings
Currently, we could extract the status of the leads, however, once they become confirmed bookings, there's no way for us to keep track whether they were inquiries or instant booking or booking requests.
It should be a report to show us the original status of a booking as we want to the conversion % from inquiries/booking requests to confirmed bookings.1 vote -
Have ability to turn off System template for specific reservations
Yes as for our concern, some of our guest did not experience a great stay due to unwanted issues that occur and sometimes issues are out of our control. It would be helful to have an option to turn off specific review request to a guest that booked directly and have experienced an issue.
I want to turn off system template on some bookings that we don't want to send out the message.
1 vote -
Short-term and long-term cleaning fee on Booking.com
I want to apply short-term and long-term cleaning fee on Booking.com just like Airbnb does
1 vote -
Move guest communication from Hostfully to Breezeway
I want to move guest communication to Breezeway due to a new Breezeway program called "Breezeway Assist" which is a 24/7 inbox monitoring option.
1 vote -
Adding photos in the check-in instruction section under propertie
Adding photos in the check-in instruction section under properties, will not only improve the guest experience, it will also be time saving for the property manager, as he or she will have to answer less questions from the guest. Photos are also universal, so in many cases guest that don't understand English or the languages Hostfully support, can still access the property effortless. I know other PMS does have it.
Furthermore it is easier to show the guest where to park their car or.
1 vote -
View which owner has been sent their owner reports
I want to view the owners to whom I have sent their owners report
1 vote -
Change how the order summary shows on payment link
At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.
However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.
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2 votes -
Ability to customize the color of blocks in the calendar
We'd like to have the option to create agency blocks with different colors for a more efficient organization of the calendar.
3 votes -
1 vote
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Show photo tag as dropdown list
For the photo tag on photo tab, I need to type the name the same with the tag list. There should be a drop-down for it at least
1 vote -
Arrival and Departure time in Stay details tab defaults to Property Checkin/ Checkout time when adding lead
When adding a lead, on the 3rd tab "Stay Details", the default Check-in time is 12:00 AM and the default Check-out time is 11:00 AM.
It is a bit confusing. It's not a natural feeling to save something that looks wrong compared to our settings. So it would be better to have that Arrival and Departure time be default to the checkin / checkout time from Property Settings.
- Click Add lead
- Select Checkin, Checkout Date and Property
- Arrival and Departure time in Stay details tab are changed automatically to the settings of that property.
1 vote -
Integrate with Homestogo.com
We should be able to book on Homes To Go and integrate as we do with VRbO Airbnb and others.
1 vote -
Negotiate with Stripe or find processor who refunds processing fees for cancellations
Most processors refund the processing fees when a cancellation occurs but Hostfully's does not and that results in hundreds of dollars a week lost because I have Hostfully. This is a 911 that needs to change now. We all should not have to work around this when if we went through Airbnb or VRBO's processor we would not incur theses fees.
1 vote -
Adding payout IDs from Stripe and OTA channels to reports
I want to add a column into my financial reporting that includes PAYOUT ID from Stripe and the channels (Booking.com and Airbnb). My owners require the PAYOUT ID that appears on their bank statments so they can easil reconcile their accounts.
1 vote -
Ability to use the property URL with the discount codes.
Previously we were able to use a format in the property URLs that automatically added the discount code for the user. Now this type of format does not work anymore. We would like to have the ability to send discounted rates to the customers adding the discount codes to the property URLs.
1 vote -
Airbnb messages need to be sent to correct thread in Airbnb
The guest inquired on two listings, and our messages were sent to an incorrect thread on Airbnb (invalid bookings), yet not sent to the correct thread of booked one.
It's said the inbox thread is defined between a host <> guest. I would like our messages sent to the correct thread on Airbnb. It's not practical to send out the messages to the thread whose listing is not even connected with Hostfully.9 votes -
Ability to set different cleaning fees based on length of stay
Allow the cleaning fee to vary depending on the length of stay. For instance if a guest has a long stay of two months the cleaning fee should be double a typical 5 night stay.
2 votes -
Have ability to duplicate an existing booking to a different date range
I want to create multiple bookings for the same guests but for different periods. It would be great if I can duplicate a booking onto different period, so I don't have to re-fill the guest's information everytime.
Rebook feature only works with past bookings. I can't do it when the guests inquired.
1 vote
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