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1709 results found

  1. 1 vote

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  2. Allow to create new conditional formulas with "Date" as a formatter.

    3 votes

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  3. The manual booking should remain in booked status after payment even if the property setting is booking request

    2 votes

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  4. Ability to group taxes on the guest interface, so it would not show as separate items. It could be a deterrent because the guest might feel overhelmed seeing they are paying alot of taxes.

    3 votes

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    1. we'd like an option to cc on the custom templates.
    2. include the email subject on custom templates.
    2 votes

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  5. When a property is linked by ical from airbnb / vrbo etc we should be able to manually remove individual bookings. I import vrbo icals from 2 different owners (I can't switch to API) and when you import by ical you can't use the inbox. In my old PMS you could just delete any ical import and then enter the booking manually with the email address. My current workaround for this is to disconnect the vrbo ical whenever I get a new booking, enter the booking manually then reconnect to the vrbo ical. Super annoying and not to mention when…

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  6. As busy hosts, any additional nudge is helpful. It would be nice to have a trigger that can email us notifying us that a reservation hold is about to expire if we don't accept it.

    So Booking request with time-based condition trigger would be much helpful.

    2 votes

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  7. considered a way that customer statements can be built off of payments and individual transactions instead of the full transaction amount as a whole.offering Property Owner statements based on cash basis reporting

    4 votes

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  8. Hold payments for vouchers that are paid in advance for guests

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  9. 2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. When the connection between our platform and Booking.com fails, it can lead to disruptions in property availability, pricing, and booking management. This issue can result in lost reservations, inaccurate listings, and ultimately, a negative impact on revenue and customer satisfaction.

    To mitigate these risks, it's essential to implement a notification system that alerts the Property Manager (PM) immediately when a connection failure occurs. By providing real-time updates, the PM can take swift action to troubleshoot and resolve the issue, ensuring that the property remains competitive and accessible to potential guests.

    1 vote

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  11. It would be good to have the possibility of SMS, WhatsApp, and the check-in instructions email being sent simultaneously, synchronized when a time range is set in the triggers.

    2 votes

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  12. For example, we have a parking custom data field so we can have the parking answer for all properties built in. I know we can add this variable to our message templates, but if a guest were to reach out and ask us for parking options, it would be nice to be able to insert either directly from the custom data field or as a variable.

    2 votes

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  13. Support more amenity mapping for Marriott AC

    Currently, AC in Hostfully is mapped to AIR_CONDITION, which is translated into "Air Conditioning Central" on Marriott. (which all of their properties feature centralized air conditioning)

    However, this may not be correct for all PMs, as they can also have other type of AC, like window or standalone AC, of mapping type AIRCONDITIONWINDOW.

    In order to support this, Hostfully should have another mapping type to Marriott AIRCONDITIONWINDOW.

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. Ability for the guests to select amount of extra hours for their stay during the booking flow with an extra hours field

    1 vote

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    Note that the platform already provides a way to do this by using services can you can propose for purchase to guests during the check-out flow: see https://help.hostfully.com/en/articles/2899851-upselling-items-from-your-direct-website-checkout-flow

  15. Delete pre arrival form information after stay

    1 vote

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  16. As we add new Custom Templates and Triggers, they simply are added at the bottom of the list. We would like to be able to move those into a logical order to make it easier to see we haven't missed any and to find ones that need changing or deleting.

    5 votes

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  17. Include the inquiries and quotes sent in the logistics report for marketing purposes.

    1 vote

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  18. Formatting is odd and confusing. Boxes not alligned with text.

    2 votes

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  19. Add conditions to a Tax:

    Example" "if more or less than X nights"

    1 vote

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    Hello Emídio - thank you for your feedback.


    Note that the platform already provides an option for "Ignore tax charge for over N days", on each of the Property Settings page. Is this the feature you're referring to?


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