1999 results found
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Request for distinct post-payment confirmation page for accurate conversion tracking
Distinct confirmation page for tracking conversions, such as those from META ads, that appears immediately after payment is completed.
Currently, users are redirected to a pre-arrival form after payment, but there’s no separate confirmation page that can serve as a reliable conversion endpoint for analytics or ad tracking.
Additional context:
The Meta HTML is already implemented through Google Tag Manager, so adding it under Agency Settings > White Labelling wouldn’t address the issue. The tag itself is firing correctly on the site.The main tracking problem comes from how Hostfully handles payments. It appears that the checkout flow uses a…
1 vote -
Owner to be able to view the property reviews from the owner portal
Owner to be able to view the property reviews from the owner portal
2 votes -
change the order of the property description
I want to be able to reorder the description field like the notes, the guest access, etc...
1 vote -
Allow to create the grandparent sub, for master sub with sub units
Allow to create the grandparent sub, for master sub with sub units without the need to link them to iCal
3 votes -
Support SMS messaging via API
Capability to send SMS messages via API
3 votes -
Order and edit fields on pre-arrival form
Add the ability to order the fields in the form and edit the xisting ones.
9 votes -
Booking report
support direct filter of unpaid leads ONLY. create a formula not "guest balance" that brings ONLY those leads that own money
2 votes -
1 vote
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Ability to Mass Create Jobs for a Service Provider
Currently, jobs for service providers need to be created one by one. It would be helpful to have the ability to mass create jobs for a selected service provider — for example, by selecting multiple properties, dates, or booking IDs and generating corresponding jobs in bulk.
1 vote -
Automated Payment Plans for Direct Bookings
Allow hosts to create automated, customizable payment schedules. Guests booking far in advance need the flexibility to pay in installments. This is essential for competing with other platforms and growing direct bookings.
1 vote -
1 vote
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Allow full Security Deposit collection at booking even when % due at reservation is less than 100%
Add a configuration option allowing PMs to choose whether the Security Deposit should always be collected 100% at booking, regardless of the % due at reservation.
Example:
If a PM sets “50% due at reservation” and “Security Deposit at booking,” the system should allow collecting 50% of the booking total plus 100% of the Security Deposit in the same initial charge.3 votes -
Preserve Original Capitalization in City
Currently, the system automatically adjusts capitalization in property and city names, which can result in incorrect formatting. For example, “KLCC” is being displayed as “Klcc”.
This affects proper nouns, abbreviations, and branded names that rely on specific capitalization for accuracy and professionalism.
Requested Enhancement:
Maintain the original capitalization entered by users for all city and location fields, without automatic adjustments to letter case.1 vote -
Make calendar filters persist across sections of the app
Keep the applied filters (location, property tags, property type, etc.) active when moving between calendar views or when opening a property-specific calendar. This would allow sales agents to seamlessly explore filtered options without having to reapply filters each time.
6 votes -
pets
Would like to be able to see number of pets in the pipeline along with number of adults and children
1 vote -
1 vote
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mid
We really need the ability to toggle triggers for longer length stays. When we book for longer then 30days and up to say 6 months we are sending STR messages to guests
2 votes -
1 vote
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Creating a Trigger for completing Truvi verification form
The implementation of triggers for custom fields, including Truvi's guest risk score
5 votes -
Delay sending complex condition
I wanted to explain why the ability to schedule messages after booking confirmation is so important for VRBO reservations.
Because VRBO requires the PMS to act as the merchant of record, all payments are processed through our Stripe account. Stripe’s processing fees are non-refundable, so once a guest’s payment is captured, those fees can’t be returned — unless the property manager absorbs the cost.
To handle this fairly, my solution is to delay the payment until the guest understands this policy. My plan is:
When a guest books, they immediately receive a confirmation message explaining the processing-fee policy.
Their final…
7 votes
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