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1753 results found

  1. Adding a separate dropdown menu for half bathroom.

    1 vote

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  2. I want to set the price for extra service as a percentage of total rent or daily rent.

    3 votes

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  3. We currently use the generalized setting where any booking for two days gets 20% off and any booking for 3 days or more gets 30% off. Is there anty way we can get hostfully to create a setting for us to discount the multinight stays during weekdays only and avoid giving adiscount for Friday, and Saturdays?

    This setting is a multinight discount, for any day. We do not want a multinight discount for anyday, we would like a multinight discount for certain days such as Mon, Tues, wed, ad Thursday

    1 vote

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  4. can we resize photos on your platform or do we need to resize 5000 photos and reupload them? 2) Can we see the size of the photos on your platform?

    2 votes

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  5. Be able to edit the "Security deposit returned" option.

    1 vote

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  6. The situation occurs when a booking imported from Rental United does not have a source, such as Booking.com, Agoda, etc. This also happens when there are bookings from other offline sources such as travel agency, etc. We can add tags on the lead modal but cannot pull it into Enhanced Reporting.

    There are only two fields which are Guest tags and Tag (hasTag), none of them can pull the tag we add from the lead modal. It would be great if there is a field to support that so we can have more information in the report for further analysis.

    3 votes

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  7. I want a filter messages in the inbox or the pipeline by reservations that are unpaid. At the moment, I need to look at circle color on Pipeline to check payment status.

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  8. Reasoning is the cancellation policies are so limited with Airbnb that I really only want to extend the cancellation policy that Airbnb has only to those who discover us through Airbnb. With direct bookings I would prefer what we have listed in our current rentals agreements.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  9. the calendar list not staying expanded as it used to. It's definitely annoying to have to expand everything again each time you refresh the calendar.

    4 votes

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    0 comments  ·  Calendar  ·  Admin →
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  10. We discovered that a Booking.com reservation does not appear in Hostfully, so the calendar is not blocked accordingly and CS has to manually import it into the system. This occurred due to an intermittent issue with the Booking.com sync job, likely caused by the performance issue we had.

    It would be more helpful and minimize the risk of double bookings if the system automatically retries importing Booking.com reservations when there is an issue with the Booking.com sync job.

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  11. Visualise in calendar what block is for rather than having to click into it.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  12. We have guest that has booked multiple rooms all under one contact. is there a way we can limit the barrage of automated messages she will receive. consolidating all the booking reservations into only one message?

    2 votes

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  13. I want to upload SVG file for agency's logo, but this file type is not supported yet.

    1 vote

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  14. Change the wording on the payment link page from "You are about to secure your booking" to something else. The wording makes it sound like they aren't fully booked (even though they paid money at the time of booking), and could encourage cancellations.

    1 vote

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  15. Be able to edit and rephrase wording like "you are about to secure your booking

    2 votes

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  16. On the property fees and policies tab, under property expectations, it shows the Airbnb and Hostfully icon. However, these expectations do not appear on the Hostfully direct booking website. This is an Airbnb feature only. Can we remove the Hostfully icon here so it is not confusing/misleading?

    2 votes

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  17. Currently, the Room Type field defaults to Apartment, because it is the first in the list. However, to select an apartment type for the Booking.com Room Name field, you must toggle OFF the Room Type: Apartment, then toggle back to it, in order for the booking.com Room Name dropdown to populate with Apartment options.

    Can Room Type Apartment just have the Apartment options without toggling off?
    OR, leave that field blank and force one to select so it will populate that applicable Booking.com Room Names as applicable?

    1 vote

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  18. It could be really helpful to have some editing abilities for the agency logo.

    8 votes

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  19. As the logo is so small, if there's text in the logo, the text is often almost impossible to see. Also, it may help if there were a separate logo field to upload the logo image for the direct booking site on the direct booking website tab, instead of pulling it from the agency settings. That way, we could select a logo maybe without text .

    14 votes

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  20. It is misleading to have it titled "internal" because it does show up in several guest facing areas.

    2 votes

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