615 results found
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Prompt user when minimum night stay is not met
When reservation agents are making a booking, prompt them if the minimum night stay is not met. With several properties and settings, the agent does not always have that info at hand.
2 votes -
View Property Name In Scheduled Messages Tab
Currently the "Scheduled Messages" tab only shows guests name. It should indicate for which property the message will be sent.
14 votes -
The ability to offer a guest an extended discounted stay or early check-in/check-in if there is an opening after their checkout date
The ability to automatically offer a guest an extended discounted stay or early check-in/check-in if it is available. Currently I do that through Lynx but it doesn't update the reservations in Hostfully nor does it update my cleaning crew. Would be very helpful and allow for a lot of extra upselling!
11 votes -
Deep Clean/Semi Annual Maintenance Checklist
A checklist reminder with specific information on home maintenance for rentals (bi annual). For example, changing filters, pest control, deep clean items, furniture cleaning schedule.
1 vote -
See Which Triggers Associated With a Property
Currently you cannot see if triggers/custom template apply to a certain property without opening the custom template.
A view within the property itself to see which triggers are associated with it would make it very quick.
5 votes -
Allow direct access to additional Airbnb settings...
There are a suite of additional settings within Airbnb that are NOT accessible via Hostfully. Things like weekly and monthly discounts, pre-booking message, creating a customized listing link can only be modified by un-syncing the listing and editing it through Airbnb.
5 votes -
Integration: Allow CALENDAR to control Ecobee / Nest / Smart Thermostat.
Allow your Smart Thermostat to Turn Down/Off the HVAC when a guest checks out and Turn it back on before next guest arrives. This will save owners a ton of $ plus guests will be greeted with a proper temperature when arriving. It's also something good for the environment that saves energy! Why heat or cool a house when no one is there?
2 votes -
Clone Triggers
As you look for ways to enhance your platform, a suggestion - - - allow a trigger to be cloned but opt for a different method (email vs. text). We are sending codes for check in and want to do so via email and text but I literally have to create new triggers for each listing (over 60 of them) to have the same trigger that was sent as an email as a text. Pretty time consuming and tedious.
9 votes -
Trigger on average Nightly Rent > < <= >=
When guests are paying above a certain amount we want to be able to handle them differently and send special service notes with information to service providers and ourselves.
1 vote -
All all TIME variables to have option for AM/PM vs. Military time
I use [$LEADDEPARTURETIME$] in multiple automated triggers to remind guest of their upcoming check out time.
Normal time is 11:00am but we do allow for later at times.
When I use the variable, it just says "11:00" in military time and "13:00" for 1pm.
The issue is since most are 11:00am.. and it just shows 11:00, guest could push it and you said 11:00, we assumed 11:00pm!
I could hardcode "AM" in the text, but then when we allow for a late checkout in the afternoon, it would say ex: "13:00AM"... kinda odd.
If we had the AM/PM…10 votes -
Filter by reservation tag in Pipeline
Use the "Add tag" feature to add tags that can then be used to filter the Pipeline. I.e. "Return Guest"
6 votes -
Allow Information Submitted via pre-arrival form to be used in templates
Data captured via the Pre-arrival form (such as other guests names) and other information is not be able to be used in a template.
For example, we have to add each guest over 16 to our guest list for access to the community amenities. We capture this information via the pre-arrival form. Currently I have to manually grab that information from the pre-arrival form and manually send it to the community to add them.
Ideally, since the pre-arrival form is capturing that information it would be nice to be able to use that in a email template.
10 votes -
Customize the lead capture form
When a lead is generated on our sites (due to no availability) they are currently not input into Hostfully, but instead just emailed. It would be helpful to have the option of having lead information stored in hostfully so that we don't have to manually add them if we find a date that works for them, Also a phone number is needed to be captured on the lead form too, as sometimes our emails to these leads go to spam and we need a way to follow up,
1 vote -
QuickBooks Payments integration
QB Payments offers the most affordable online payment option for guests.
Swipe/tap/dip - 2.4% + 25¢
Keyed - 3.4% + 25¢
Online invoice - 2.9% + 25¢
ACH - 1% (max $10)5 votes -
Hubspot
Integration with Hubspot CRM please.
3 votes -
Quote or Special Offer option for VRBO enquiries.
I get a typical enquiry from VRBO guests requesting a discount/offer for longer stays. AirBnB allows the option to offer a discount, special offer, but Hostfully integration with VRBO does not. The work around puts the guest out and depends on gaining a lot of trust.
8 votes -
display under the dates of the calendars the price of the night so that customers can make a good selection.
several rental sites display the price for each of the days in the calendar, much less of a surprise for the customer.
2 votes -
Put a modification of reservation duration
When adding nights to an existing stay, allow a time duration to allow them to pay or else the addition is cancelled.
Same as the HOLD duration.2 votes -
The ability to have Vacation Rent Payment on the property level in Hostfully
We would like to be able to choose Vacation Rent Payment as our payment processor so we can use different VRP accounts on the property level in Hostfully.
Our accounting systems and processes and PMS we are transitioning from allowed us to use our multiple Vacation Rent Payment accts.
As a PM, we would like to continue to offer this service to our owners for direct deposit into their accts.4 votes -
All reviews in one place
View all recent reviews in one report or place in hostfully. With multiple properties, it is too tedious to go through each property to read reviews. One report that displays all reviews would work great.
12 votes
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