1514 results found
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Auto collect 2nd payment via Stripe on the due date with payment setting: 0% at reservation
Here are my payment setting under property main settings: 0% at reservation, collect balance at 30 days. Currently, the system template Balance Due is sent to guests on the due date.
I want guests to leave their CC details at the time of booking to create confirmed reservations, then the system will automatically charge the balance on the due date.
2 votes -
Support Booking.com Facilities and Services in Hostfully
On Booking.com Extranet => Property => Facilities & Services, we can upload photos for the facilities we have in-house, which helps increase our listing score and get more bookings.
However, this feature is not supported within Hostfully and can also be overridden by Hostfully. Every time we refresh the sync from Hostfully, all setups in the Extranet for Facilities and Services are wiped out.
This is a critical issue, so supporting this feature would mean a lot. Thank you.
4 votes -
Set specific balance due date for individual reservations
I have guests for which I need to push the payment date back. I'd like to have this ability.
3 votes -
Direct book window customisation
Please consider offering a different booking window for direct website + hostfully booking widget vs other booking channels. For example in high season OTAs could have 2 week window and own website longer window to promote direct bookings.
Alternatively, this could be achieved by creating blocks that do not apply to direct website.
2 votes -
Improve appearance/functionality of inbox
Please summarize each guest's message in a list similar to Airbnb's message inbox so it's easy to see multiple guests' message summaries. (rather than display just the last guest's message).
4 votes -
Separate Inbox thread per booking for guests with multiple bookings
At the moment, Hostfully Inbox doesn't separate the guest thread per booking: it remains a continuous history of messages between guest and agency no matter how many bookings the guest has with your properties.
I want only corresponding messages associated with a booking to show up when selecting a booking on the right "booking selector" of Inbox.
86 votes -
Add a complex condition for reviews
Have an option to select: Only send if the guest hasn't left a review yet
15 votes -
3 votes
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To be able to have notes on the listing pricing page - e.g. school holidays
When updating pricing manually it would be nice to have notes that remind me when school holidays are as well as events and bank holidays etc. Otherwise, I find myself reducing/adjusting pricing that shouldn't be changed.
2 votes -
Owner permissions - option to show booking order details and total amount same as Agency calendar.
The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.
We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together
2 votes -
Turnover rule for not allowing same-day check-ins
Turnover rule for not allowing same-day check-ins/ checkouts because I don't want a check-out and check-in on the same day.
Additionally, guests often request a late checkout and an early check in. Having the separation allows me to grant the request and still give my cleaners enough time to service the house.
1 vote -
Allow guests to pay directly in the bank without Stripe
I want an option for guests to pay by BACK payments. Basically that they can pay directly in the bank without Stripe.
1 vote -
Basically I am just trying to find a hack to make your system authorize a credit card when a booking outside of 30 days is made
Basically I am just trying to find a hack to make your system authorize a credit card when a booking outside of 30 days is made so a credit card is taken. I like when the additional charge option is turned on for direct bookings but not for API connected. I am not interested in collecting a security deposit but thought it might be the 'hack' I need to get the CC authorization. If we were only on Airbnb would be fine since it wouldn't charge the security deposit but VRBO does and even set at $1 will add customer…
3 votes -
Integration with Seam.co
Seam.co released a thermostat API to integrate brands like Ecobee, Nest, Honeywell...etc. They also integrate with other PMSs using their API to sync reservations with smart locks. A Hostfully - Seam.co integration would allow wifi-enabled thermostats to set temperatures based on guest check-in and check-out times, thus saving a lot in utility costs.
1 vote -
Don't require guest sign rental agreement again if they have done that for split payment.
A guest is prompted to sign the rental agreement each time they make a payment. This is an awkward customer experience. And inaccurate, since the rental conditions could have changed since they first signed and we need to honor the original agreement. It doesn't look polished for us to keep presenting the rental agreement to them each time, acting like we don't know who they are.
So if guest already signs rental agreement at initial payment, they don't have to sign it a again for balance.
2 votes -
Delete scheduled message once booking is canceled
I want to have the option, if the guest cancels their booking. The associated message should stop/be deleted.
6 votes -
Pay utilities bill automatically through Hostfully
I want to be able to pay utilities every month automatically through Hostfully. For one house, I have to pay 2 bills on a monthly basis, i.e electricity and internet). I want to control when it is paid and also edit the card details on the monthly payment. I want to connect the DEWA and etisalat accounts to Hostfully for monthly payments (these are the 2 firms to which I make utility payments)
1 vote -
Add more info to system template "Payment failed"
I got an email saying that a payment had failed, but giving no additional information about the lead. I want to see more info so that I can find the lead and follow up with payment.
2 votes -
Restrict 'connect to Airbnb' access in owners portal
Give PM access to restrict 'connect to Airbnb' in owners portal
2 votes -
Support trigger for only Instant Book event
I want to add a trigger to send only to Instant Book.
1 vote
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