1561 results found
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Have ability to create a trigger event for "Awaiting guest ID" booking on Airbnb
I want to have a separate trigger to send message for Airbnb booking that is confirmed, but is "Awaiting guest ID".
1 vote -
Add property and owner as conditionals for reports
When creating a report, I would like to be able to create a conditional similar to isChannel(airbnb) to check the property and/or owner. There are situations where we want to adjust an amount for a specific property that are not covered by any of the existing conditionals.
1 vote -
Offer Check-In instructions in different languages
Guests receive an automated message in a specific language, but the variable "check-in instructions" from the property page can not be created in multiple languages. Many guests receive a german message, but the access instruction in that message are in english, this is a very bad guest experience.
1 vote -
Direct Integration with NUKI Smartlock
An integration with this Smartlock Brand is only possible via third party providers. This creates many bugs and is very costly. A direct integration with NUKI would solve the issue.
1 vote -
2 votes
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Test a trigger feature
Be able to test a trigger with a click of a button
2 votes -
Ability to select the default lead status when creating a new lead.
Ability to select the default lead status on each team member account when creating a new lead.
The default is "Hold". A lot of the times we create these for a "booked" clients, and the team always forgets to change the status t in the add lead page before creating it.1 vote -
2 votes
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2 votes
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2 votes
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7 votes
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Multiple split payment options
Be able to choose different split payment options for the same property
4 votes -
Double booking notification
In the rare case we receive a double booking, it will be useful to receive a notification so we are aware of the situation and can take immediate action.
2 votes -
Larger Pictures of Property in Pipeline. With 24 listings, they are so small I can't tell which property it is.
Make photo of the property larger or just have the property name prominent
1 vote -
Support Booking.com Damage program so BDC will collect SD via PBB
At the moment, when we select the "Damage policy options" on Booking.com Extranet, upon next sync, the system was changed and it couldn't have BDC collect SD via PBB.
I want the option "I want to set up a damage programme that Booking.com will facilitate for me" on "Damage policy options" sticks.
2 votes -
Notifications for booking cancellations though Hostfully web/ mobile app
We already get the notification from each platform about cancellation through text message and email. What I want to have is the notification through hostfully. If we get any cancellation information in dashboard or inside of hostfully app or web, it should be more intuitive and easy to collect all of the information
3 votes -
"Issue a refund" option should not disappear when a security deposit refund is refunded or scheduled
I want the option "Issue a refund" option to remain when a security deposit refund is refunded or scheduled, so that I can issue a different/ larger amount (cleaning fee refund, extra guest fee refund, etc.) without having to do that from Stripe/PayPal directly.
3 votes -
Allow for Triggered Messages to support company office house
Guests message at all hours of the day and night and while we would love to respond, often times, answers can wait until the next day. We would love it if we could set up a triggered message that would auto respond to a confirmed guest during out of office hours. In that message, we could certainly include information about emergency contacts if appropriate for the situation. Please add this so that we can have days off!
2 votes -
Ability to set "Hold Duration" at property level
That hold duration under agency settings affects all properties we only wanted to set one hold duration for at least 24 hours for one guest and property
1 vote -
Make it easier to read reviews
How do I read these direct booking reviews? I click on them and nothing opens up. Is the only way to read them is to click on "edit"? You want me to read them in that little edit box. That is not a good software design. That edit box is tiny. This wasn't thought out very well. Please create a request for a feature.
2 votes
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