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  1. "Percentage at reservation" from Property Settings => Main settings tab, for example 30% at reservation and collect balance at 15 days prior to checkin date => this variable "Percentage at reservation" will pull 30%

    "Deposit amount" means the amount guest has to paid at reservation. For example percentage amount at Property Settings => Main settings tab is 30% and guest's booking total without Security deposit is $1000 so this variable "Deposit amount" pulls 30% * 1000$ = 300$

    1 vote

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  2. Each time, I want to delete the common space, I have contacted CS to delete it from back end. I want to have the option to delete the common space on the property setting UI directly.

    4 votes

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  3. In the logistic reports, I want to see dates in weekdays so I can know how many check-ins/outs on each day of the week.

    2 votes

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  4. At the moment, [$TRANSACTIONAMOUNT$] and [$TRANSACTIONID$] only work in the system template "Transaction paid in full" automatically sent by the system. If I resend this template from Inbox or use these variables in custom templates, they won't populate.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  5. 2 votes

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  6. We should always consider what the guest has already paid in the order of the same lead, even if the Property Manager changes the property of the lead.

    1 vote

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  7. I want to be able to later report on what parts of the country guests are coming from so that I can then spend $ on ads in those areas. (this won’t work for Airbnb bookings)

    2 votes

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    1 comment  ·  Channels  ·  Admin →
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  8. Two separate asks I suppose:

    (1) Ability to create a code without an expiration date
    (2) Configure codes for a minimum night stay so that we can tier offers (ex 10% off when you stay 3 nights, 20% off for 10 nights)

    1 vote

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  9. At the moment, it's not possible to Go back from Manage Local Recommendations section. Please help add a Go back button there.

    1 vote

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  10. Have a Custom Template email (discounted ski lift ticket) go to incoming guests but ONLY for winter bookings, for example

    I thought a complex condition would work IF the email could go out 31 days prior to arrival for guests booked for All Properties between Dec 1 and April 15, every year (the ski season in our ski resort town).

    7 votes

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  11. bring the real information, not the total order amount. If the guest already paid something to be discount. I wish it could be automatic. Show a real statement, without have to include an extra line. What I understand is that, each time I need to send a statement to a Guest, I should include an extra line.

    3 votes

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  12. We'd like to manually add multiple reservations. Let's say all 10 rooms at the same time, without doing it one by one.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  13. I’d like to set “Default Guest Time” so that pincodes can be generated at a custom time rather than the default agency checkin/checkout time.

    7 votes

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  14. We'd want the amount due to the owner AFTER commission fees to be sent to owners after the booking is confirmed

    1 vote

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  15. For example, in 2023, my agency's commission rate is 20%, but it changes to 25% in 2024. However, if I run the report for 2023, the commission rate will be 25% instead of the old one.

    It would be much more flexible and helpful to keep the correct date if we can maintain the old commission rate for old reports and just apply the new one from the date we change it.

    2 votes

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  16. A guest booked, left early and vacated the house for 2 weeks. The reservation was confirmed and paid. As a PM, I want to open the rest of the dates (2 weeks) without having to cancel or modify the booking.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  17. 5 votes

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  18. No matter if it is a brand new code or a code that is not expired, as the guest is entering the code it says invalid until the whole code is entered. This makes a lot of guests stop before it is completed and calls that say the code does not work.

    6 votes

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  19. I would like to include a column on the reports that shows the date when the last update of the reservation was made.

    1 vote

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  20. Please create the option book within a specific period of time, from when the code was sent. i.e. when a guest checks out, they can receive the greatest discount to book with 72 hours of their stay. This would stimulate return bookings. I have seen these offers work at the end of a conference or the like. The best time to book your next trip is while you are enjoying your current one.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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