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1268 results found

  1. Have the possibility to add more than one owner to a property

    8 votes

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  2. I want to set Turns over days for a specific time of year so I can offer our cleaners more proper days off during holiday time.

    2 votes

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  3. Checkout instruction on Airbnb kept being updated as blank upon syncing.

    It's a new feature on Airbnb and Hostfully hasn't supported it yet via API (Airbnb PUT /listings.checkouttasks). Instead, Hostfully sends NULL by default, which overrides the updates on Airbnb UI.

    4 votes

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  4. I would like to have more triggers on Zapier (for example: New Inquiry). Current triggers with Zapier are limited:
    - Cancelled booking.
    - New Booking.
    - Updated booking.

    2 votes

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  5. The most useful inbox filter would be conversations where guests have sent messages to us, but we haven't replied yet. Sometimes these get buried, and it requires going through every single thread to look it over. Ideally this would be set up so that automated messages from triggers/templates did not count as replies from us.

    Or possible this could be set up through a totally different field. For example, each message thread could have a status box next to it. Whenever a guest sent a message, it could update that status box to say "Needs attention" in yellow. Then if…

    2 votes

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  6. Allow complex conditions for triggers relating to incoming messages. For example, messages from non-airbnb platforms trigger a SMS to the host.

    2 votes

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  7. Since emails are not provided in Airbnb leads, so it keeps error when we send "Checkin instruction" every time on Pipeline.

    I want to be able to send checkin instructions for Airbnb reservations from Pipeline that will go to Airbnb inbox.

    2 votes

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  8. As a VRM, I want to be able to create a % rate increase for a specific period of time and have it applied to all or some specific listings

    3 votes

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  9. Following our article, the modification for Airbnb res would need to take action on Airbnb then the change would flow into Hostfully.

    However, initially, when the guest made the alteration request, the PM would not receive any notification from Hostfully but only receive the notification for Airbnb modification through Airbnb. The change was confirmed and reflected in HFL without any notification.

    I would like to have the notification for the modification request from Airbnb guests from Hostfully not only Airbnb.

    5 votes

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  10. As a VRM, I would like to have Nextpax logo in the leads in Pipeline page if leads come from Nextpax channel.

    2 votes

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  11. When updating guest’s email from Pipeline / Lead view, it does not update in “See all customers” list. We have integration with MailChimp which is great and can support us a lot on marketing purpose, but sometimes I still need to correct the email address, especially for Airbnb guests and I have to update it directly in Hostfully.

    However, the issue is mentioned as above. So if it’s supported to update guest’s email, it would be great.

    1 vote

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  12. Besides showing which rooms are booked with guests names, it would be helpful to also see if there is a cleaner assigned to the unit at checkout (maybe linked with Turno), if the unit has scheduled maintenance on a certain day, maybe an icon showing if the guest requested early/late checkout, if the unit is blocked there is a note section for reason why it's blocked, etc.

    1 vote

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  13. Be able to include the marketplace purchases in the PMP for reporting

    2 votes

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  14. Given the property has 2 descriptions and it's currently synced only English, that causes its invisibility in Dutch / French search ranking.

    I'd suggest to sync multi language to Google. That'd help with better search position.

    1 vote

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  15. We would like the account name on Airbnb to appear as a signatory.

    1 vote

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  16. The ability to update the house rules across all of my properties at once with bulk edit option

    3 votes

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  17. Allow last minute discount settings for direct bookings. Currently, this feature is only available for Airbnb.

    4 votes

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  18. It would be helpful if the lead view has information of lead creator, something like "Created by..." and it can be pulled to Enhanced reporting. As we would love to see how our Booking Agents work.

    1 vote

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  19. Add a status marker indicating that you or your team have sent the payment request reminder to avoid multiple emails sent to guests. Similar to the marker that is added after Check in Instructions have been sent or the Pre-Arrival Form completed.

    1 vote

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  20. Hello! I suggest adding the option to enable/disable triggers. Currently, it's quite inconvenient as you can only adjust or delete them. But having the ability to turn them on or off would be helpful. Sometimes, it's necessary to temporarily disable a trigger.

    12 votes

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