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  1. we would appreciate it if we could send pre-approval quotes through hostfully. The vrbo algorithm gives you boosts when you pre-approve renters so having the feature is not only convenient for the renter but also helps promote our listings in the long run.

    5 votes

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  2. Current behavior:
    If guests enter the telephone numbers with double code, it will be imported with the wrong format.

    => We would like the system to automatically detect the country code and remove the redundant if guests accidentally add area code 2 times.

    1 vote

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  3. Once I click on sending the owner invite, it disappears and the invite can't be resent. If owners can't find the invite email, they can't log in to Owner Portal. It'd be great to add a tooltip icon saying that the invite can be sent only once. Once the invite link disappears, I want to show the reset password link under that section so I know what to do to regain access for owners and don't need to reach out to support to ask.

    4 votes

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  4. Not being able to modify DBS price display for Units once you click from frontpage shows an average price which is higher than half of our year and can turn away guests that are looking for lower prices. This is misleading guests.

    It should be exactly the same as the units that show on the front page.

    2 votes

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  5. Be able to set the trigger for the review post on Airbnb in less than 24 hours.
    Currently, the review post trigger just only allows the setting more than 24 hours after stay ends.

    2 votes

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    0 comments  ·  Reviews  ·  Admin →
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  6. Support feature where we can turn off the Instant Booking mode for Airbnb channel or not have Booking mode automatically changed into Instant Booking when connecting to Hostfully.

    1 vote

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  7. 1 vote

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  8. Can we make a system template that is a rental conditions reminder, so it can be sent from the pipeline? Currently, the link can be added the Pre-Arrival from reminder system template, but if the Pre-Arrival form is completed, that it is not possible to send that message from the pipeline anymore.

    4 votes

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  9. I mean the code can be used for many bookings during the time periods as long as the booking is valid. But each user/email, when making a reservation, can only use that code once.

    9 votes

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  10. Some of our guest names are in Dutch and when we translate the messages to English it also translates the names of our guests.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  11. NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted

    we have tried creating an event called booking confirmed with the pre-arrival as a CONDITION and it does not work

    3 votes

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  12. At the moment, the rental agreement can only be signed once. We need to send the rental agreement to both the owner and the guest, and have both signatures.

    4 votes

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  13. Sometimes we need to have guests fill out a form outside of the PAF, and/or Rental Conditions and it would be really useful to be able manually mark that the form has been completed.

    This would also be useful for returning guests to not have to complete again.
    This way, we could not worry about triggers with the condition of having completed the PAF.

    3 votes

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  14. I want the auto-assigned leads can be hidden on Dashboard,

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  15. 26 votes

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    planned  ·  4 comments  ·  Reviews  ·  Admin →
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  16. Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers

    3 votes

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  17. As a manager, I´d like to receive these notifications, as the last time I imported properties from Airbnb, the main manager received the notification.

    1 vote

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  18. When a guest purchases an item via Guidebook Marketplace, we receive an email notification with the guest's name, guest's email, and transaction ID.

    However, when we go to Stripe and look for the transaction, there is no email or guest name linked to the transaction. It's hard to tell which payment is from which guest. Therefore, adding the customer's email and name to the Stripe payment would be great.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  19. Force 100% payment for lead in confirmed status to support guests who want to pay all in advance.

    Here's why: Property Setting is 50% of payment at reservation time and balance due at 30 days before check-in date. The guest wants to pay 100% in advance for the booking checks in in 39 days. When I update the setting from 50% to 100%, the payment link still applies the previous rule. If there is an option to force 100% payment before the balance due date, that would be great.

    I notice there is an option "Force 100% at reservation" when…

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  20. Ability to add active Discount codes to the order from Agency's side and avoid the guest forgetting to add it when booking.

    2 votes

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