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1647 results found

  1. The When a customer is using the Vrbo Invoice Payment Method and they have a payment processor active, they would like to be able to only show the "bill me" option in Vrbo and remove the pay by credit card option.

    1 vote

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  2. Be able to select AM/PM time or military time for the agency settings

    15 votes

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    received  ·  1 comment  ·  Agency Settings  ·  Admin →
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  3. Serach Widget to include the field labels, like
    - location
    - properties
    - check in
    - check out
    - guest number

    As of now, only native Hostfully Direct Booking Site has those fields for search widget.

    7 votes

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  4. It would be better if the SMS triggers would be associated with cell phone instead of phone, Just in case If a customer puts their home phone in the phone field and cell phone in the cell phone field

    3 votes

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  5. I want to make the "notes" section of owner blocks mandatory.

    8 votes

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    received  ·  1 comment  ·  Owner Portal  ·  Admin →
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  6. some sub-units are missing from view in that calendar

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  7. Be able to set discounts for weekdays, not just weekends

    3 votes

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  8. At the moment, if I setup auto security deposit refund. The schedule will be cancelled when bookings are cancelled. Which is tedious.

    I would like to keep the security deposit refund schedule for cancelled bookings, like Airbnb.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  9. Simply to have a trigger for a failed payment due to insufficient funds that would send a message for the guest to know their payment didn’t go through with a new secure payment link and possibly a reminder that their reservation will only be held for a period of time (maybe a week depending on how far out the booking is) unless payment is successfully processed.

    I may just create my own template to use manually.

    3 votes

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  10. Hostfully widget is a custom integration, this is why property manager cannot enroll in Chargeback Protection. Per this article "Stripe Checkout"  is a must

    Stripe's Checkout information
    https://stripe.com/docs/payments/checkout

    How to enroll in chargeback protection
    https://support.stripe.com/questions/qualifying-payments-for-chargeback-protection

    8 votes

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    received  ·  2 comments  ·  Integrations  ·  Admin →
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  11. In PMP, there are two types of discounts: length of stay and discount code, and neither can be retrieved via GET order request.

    Because the length of stay reduction is applied straight to the rent, there is no information about the reduced amount in the order. The discount code contains a separate line item, but there is no information about the discount in the GET order; all we see is a gap between the baseAmount and subTotal; there is no apparent indication that a discount has been applied.

    It would be helpful to have separate line items for discounts in…

    2 votes

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    0 comments  ·  API  ·  Admin →
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    We partially support discount line items for v3.x, still need to have the other discounts exposed, like length of stay


    https://dev.hostfully.com/reference/getall_9

  12. I only want some properties to show up on the widget on my website, is this possible? To only select which I want to show up?

    5 votes

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  13. Have the option to mark as unread the messages int he inbox.

    61 votes

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    planned  ·  6 comments  ·  Inbox  ·  Admin →
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  14. At the moment, the system only allows capital letter if it's the first letter of the guest's name, I want to capitalize the letter in the middle of the names (for example: McKeown).

    2 votes

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  15. Whimstay reservations are sent to quickbooks as if they are direct bookings, going into the agency clearing account. However, Whimstay is actually the merchant of record, and holds on to the funds until the guest arrives (like airbnb). These transactions should be reported to Quickbooks as going into a Whimstay Clearing account.

    2 votes

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  16. I would like to include an analytics dashboard in the owner portal so owners can have a clear view of their analytics.

    22 votes

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    received  ·  3 comments  ·  Owner Portal  ·  Admin →
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  17. I want to have the trigger condition to send the message out only if the rental agreement has not been signed.

    For example, I’m sending out reminder messages to them to sign the rental agreement closer to their stay but I don’t want these to go out if they’ve already signed, so as to not bother them. I’ve been manually deleting these future messages

    25 votes

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  18. It's really helpful if the items in the Report / Filter can be sorted in Alphabetical order. Imagine we have a lot of Owners and properies and it takes time to find them in that list while Ctrl+F / Cmd+F seems to not be working on this.

    5 votes

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  19. The product release notes are already published on Hostfully's website, so it seems like it should be easy to set up a subscription button that pushes update notifications out as soon as they're posted.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. It would be helpful if the email that we get when a property has been put on hold by a guest would include the dates concerned, not just the property name. Now it looks like this:

    Hold requested for LMS 13 PAX by *****@yahoo.com
    The property has been put on hold.

    1 vote

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