1912 results found
-
Adding dates to reports under Owner Portal > Statements
As an owner, I cannot easily tell which report is which from Owner Portal. It'd be better if we can add the date to when the report was sent, or the date range to Owner Portal > Statements.
10 votes -
Show different color jobs to represent the status of the job and change hover over to show the name of service/service provider
Show the name of the service instead of "1 job" on the calender in the property management platform.
Also have different color dots that correspond to the status of the job
10 votes -
Booking.com SCA Requirements
As an agency that lists vacation rentals on Booking.com, I want to ensure that the payment flow is SCA compliant. Right now, some payments from guests fail due to the integration not handling 3D Secure authentication and is not SCA compliant.
10 votes -
Allow Triggers to be sent on certain days of the week as a complex condition
We would like to automate our guest notifications about when to take out the trash and do other day-sensitive communications.
10 votes -
Add tax options for services
We are legally required to tax services and Add-ons, however, the service provided portal does not allow us to add taxes. Currently we're having to manually build taxes into our pricing for services & Add ons, then our accountant's have to break that information out when the reconcile accounts.
In a perfect world, each property would have a "services tax rate" option, that would apply to any services booked for that property.
10 votes -
Booking Reservations - Show Base Nightly Rate NOT Total Cost of Stay
When a guest is booking a reservation, chooses location and dates, it takes you to booking page where a TOTAL Cost of Stay shows, instead of the base nightly Rental Rate. This may scare off many interested guests. You can "show details" which will outline all the cost associated with the booking, but we believe it's critical to have Base Rental Nightly Rate showcased at top where it only currently shows TOTAL COST for One or More Nights. Desire what hotels and airlines show when booking reservations.
10 votes -
Add which agent sent a message to the guest
Under each agent message it shows " Sent via Email April 02 2022, 10:30 am"
It would be very useful to have the agent listed here too. e.g. " Sent via Email April 02 2022, 10:30 am by <agent>"
It will make it easier to track agent responses in the booking thread
10 votes -
Apply Discount Codes to current bookings
Right now, applying a discount to an owner or agent originated booking/hold does not change the taxes due from the original total. I could discount any amount from the nightly rate and the taxes still reflect the original charge.
10 votes -
The name of the property on Rental agreement should be Public/Short description
For now, on the rental agreement, the name of the property is the internal name. That can make guests confused since they only know the public name or short description of the property. Guests can also say that the name of the property they signed is not correct to what they booked and that would be a challenge for the property manager to show evidence that guests agreed with conditions in the contract.
10 votes -
Add New Payment as a trigger for Zapier
It would be great to have a Zapier trigger that fires when a new payment is created, which includes all the payment data in individual fields.
10 votes -
Booking lead time / % at reservation customizable per channel
Integrated partners with VRBO and booking.com are forced to be the merchant of record but also forced to be instabook. This leaves no time to vet your guest. This is a receipt for fraud! The booking lead times should should be able to be set per platform. Moreover, the % due at reservation should also include a category to pay the remaining % "x" days AFTER the RESERVATION is made.
10 votesMany of the original concerns leading to this request have been alleviated over the years.
Booking.com now offers payments by Booking.com and we'll be rolling out request to book with them this quarter.
Vrbo offers request to book as well.
If we get more votes on it, we may consider it in the future
-
Add country of origin for guests in the financial reports
Some countries require this information reported monthly for statistic purposes, so it would save massive time if we could get it included as a field in the financial reports.
10 votes -
Customise templates & triggers per season
The ability to set different email templates to be triggered depending on what season has been booked. For example, we operate in winter and summer and our offering, property and guests are quite different, so being able to customise the booking emails per season is essential.
9 votes -
SHARE button
A "SHARE" button on the website would be Soooo very helpful.
9 votes -
Ability to customize name of order adjustment so it can be pulled separately in report
This seems a ginormous oversight on the part of Hostfully, which could be very easily fixed - by not pooling together Fee / Service / Resolution adjustments into the one variable "Fee adjustment", and instead having a separate variable for each so they can be pulled in report separately.
9 votes -
Do not allow guest to choose check out dates less than the minimum stay requirement
The system currently permits users to select check-out dates that do not meet the minimum night requirement. However, when entering guest details, an error message in the booking widget states "Minimum stay is not met." This could potentially confuse guests and lead to a loss of interest.
9 votes -
Have ability to apply the rule Increase rate by X % when stay is smaller than Y nights to Airbnb
I want to have the rules "Increase rate by X % when stay is smaller than Y nights" to Airbnb. It only works with direct booking site at the moment.
9 votes -
Schedule the time by guests for upselling items on direct booking website
Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website
9 votes -
Photo Gallery Tile Display for Selecting Photos
It would be great when someone clicks to “see more photos” that it displays a tile gallery of ALL the photos that then the user can select which photo enlarges on their screen. Currently, I have to click at rapid speed to find a photo of a specific room I may be interested in. It’s rather difficult.
Better flow… photos display as is on booking site with an option to see more photos—> when clicked all photos display in a tile gallery—> the customer can select a specific photo that then enlarges on their screen.
*Even better would be if…
9 votes -
Support vertical photos on DBS
It appears that all the vertical photos on Photos tab changes to landscape mode on DBS, result in the photo being zoomed in too much.
It'd be great if DBS supports both vertical and landscape photos9 votes
- Don't see your idea?