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Property Management Platform

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2089 results found

  1. Receptionist service or integration with Virtual receptionists/booking agents

    11 votes

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  2. It would be nice if the pre-arrival form & rental agreement were on the same place. Right now we need to ask the guests to click on 2 separate links and do 2 actions

    10 votes

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  3. Airbnb offers the option of date-specific cancellation policies
    Details can be found here
    https://www.airbnb.ca/help/article/4049

    I would like to have this option/setup on Hostfully

    10 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  4. With the new Promo Codes endpoint, we now have the capability to retrieve/manage promo codes. However, we are currently unable to apply a promo code when generating a quote or lead.

    The PM requires the functionality to pass a promo code when retrieving a quote, in order to accurately display the price breakdown to the customer and initiate the checkout process.

    10 votes

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    planned  ·  1 comment  ·  API  ·  Admin →
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  5. Integrate with Agoda

    10 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  6. A "SHARE" button on the website would be Soooo very helpful.

    10 votes

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  7. Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website

    10 votes

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  8. Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.

    10 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  9. The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.

    We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together

    10 votes

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  10. Two separate asks I suppose:

    (1) Ability to create a code without an expiration date
    (2) Configure codes for a minimum night stay so that we can tier offers (ex 10% off when you stay 3 nights, 20% off for 10 nights)

    10 votes

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  11. I’d like to set “Default Guest Time” so that pincodes can be generated at a custom time rather than the default agency checkin/checkout time.

    10 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  12. Be able to have the Government ID as a required field on the Pre-Arrival From, and not requiring the Government ID country and the Government ID number fields.

    10 votes

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  13. The receipt should show the actual amount paid by the guest and not the order total. If a guest has a balance left or has not paid for the security deposit, it is inaccurate for their receipt to include this.

    10 votes

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  14. Formula could be:

    Owner Payout = Gross Nightly Rate Revenue - PM Commission % - Service Fee
    (base on channels)

    or

    if airbnb, owner payout = rent * (1-commission%)- airbnb host service fee
    if VRBO, owner payout = rent * (1-commission%)*(1-15%)

    etc...

    10 votes

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  15. I want to make the "notes" section of owner blocks mandatory.

    10 votes

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    received  ·  1 comment  ·  Owner Portal  ·  Admin →
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  16. On the complex condition trigger which sends out check-in details.
    I need the condition when Superhog checks have been made then send out the check-in details.

    10 votes

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  17. Add a trigger "same day checkin" for complex condition.

    I had a guest schedule a booking on the same day as their checkin, however, it was after the time period set for my checkin instructions to be sent to them. I had to manually send my instructions to the guests since my checkin instruction email is sent 24 hours prior to their arrival.

    10 votes

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  18. Security deposit is collected automatically for BDC reservations processed by Hostfully's payment processors (for example: Stripe). I don't want to collect security deposit and would like a hold on the card instead (auth & capture process).

    At the moment, additional charge option is only applicable for direct channel. I want this to work for other channels such as Booking.com.

    10 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  19. It would be important to have a way on the invoice where guests can see the room rate breakdown for each night as opposed to just the total.

    10 votes

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    received  ·  2 comments  ·  Payments  ·  Admin →
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  20. Have the early check-in updates filter through to the integration partners to avoid having to manually make adjustments.

    10 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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