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  1. Make all sections of a listing page as moveable widgets so that an operator/manager can decide how to order the information on public listing page. This will greatly improve marketability and ensure that the information that guests find most important is closest to the top. For instance, after "Description" should come "The Space," "The Neighborhood," and then "Other Things to Note" far below the fold -- closer to the House Rules Section.

    11 votes

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  2. Pre-Arrival form captures guests and sub guest information. I would like to have access to my guest as well as the people that came with them and their emails if that was filled in.
    I had to contact Hostfully to provide that information to me. The sub info was left out and needed to be requested each time I wanted the report.

    11 votes

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  3. I would like to be able to run a cancelation report for the day a reservation is canceled by guest/guest services. If I canceled a rservation yesterday for a July booking I would like to be able to run that report for yesterday and see the cancelation. It is especially helpful for PM using VRP as not refund shows up on the transaction report.

    Thank you.

    11 votes

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  4. When a guest is booking a reservation, chooses location and dates, it takes you to booking page where a TOTAL Cost of Stay shows, instead of the base nightly Rental Rate. This may scare off many interested guests. You can "show details" which will outline all the cost associated with the booking, but we believe it's critical to have Base Rental Nightly Rate showcased at top where it only currently shows TOTAL COST for One or More Nights. Desire what hotels and airlines show when booking reservations.

    11 votes

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  5. Currently you cannot see if triggers/custom template apply to a certain property without opening the custom template.

    A view within the property itself to see which triggers are associated with it would make it very quick.

    11 votes

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  6. Tracking of messages and quotes sent. It would be very helpful if we can know if messages and quotes have been successfully delivered and opened, like what Mailchimp does. I am new but have not successfully gotten a booking from a quote being sent, so knowing if the messages are going to spam or inbox and evened opened would be helpful, so message content or title can be changed to increase views.

    11 votes

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  7. Right now, applying a discount to an owner or agent originated booking/hold does not change the taxes due from the original total. I could discount any amount from the nightly rate and the taxes still reflect the original charge.

    11 votes

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  8. For now, on the rental agreement, the name of the property is the internal name. That can make guests confused since they only know the public name or short description of the property. Guests can also say that the name of the property they signed is not correct to what they booked and that would be a challenge for the property manager to show evidence that guests agreed with conditions in the contract.

    11 votes

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  9. Allow users to print the central calendar.
    That is important because sometimes, users need to print it out for business purposes.

    11 votes

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    5 comments  ·  Calendar  ·  Admin →
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  10. Integrated partners with VRBO and booking.com are forced to be the merchant of record but also forced to be instabook. This leaves no time to vet your guest. This is a receipt for fraud! The booking lead times should should be able to be set per platform. Moreover, the % due at reservation should also include a category to pay the remaining % "x" days AFTER the RESERVATION is made.

    11 votes

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    1 comment  ·  Channels  ·  Admin →
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    Many of the original concerns leading to this request have been alleviated over the years.

    Booking.com now offers payments by Booking.com and we'll be rolling out request to book with them this quarter.

    Vrbo offers request to book as well.

    If we get more votes on it, we may consider it in the future

  11. If owners can create recurring monthly/weekly expenses one time and those are added automatically to the monthly statement and reports for the owners (except when they are manually removed), it will cut down a lot of manual expense adding every month for owners and property managers.

    11 votes

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  12. Receptionist service or integration with Virtual receptionists/booking agents

    11 votes

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  13. As a property manager running 15+ properties, I’m increasingly using AI tools like Claude to automate operations, reporting, and owner communication. An MCP (Model Context Protocol) server would allow those AI tools to connect directly to Hostfully data — pulling live bookings, cleaning schedules, revenue figures, and owner info — without requiring custom API development.
    MCP is becoming the standard protocol for connecting AI assistants to business tools. With it, I could ask an AI assistant “which properties have checkouts this week with no cleaner assigned?” and get a live answer from Hostfully. Right now, that requires manual lookups or…

    10 votes

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    received  ·  5 comments  ·  API  ·  Admin →
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  14. It would be very helpful if the Short Stay Premium feature could work with other channels. This would allow for a more consistent pricing strategy across platforms and better control over short-stay profitability.

    10 votes

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  15. Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers

    10 votes

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  16. Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website

    10 votes

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  17. Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.

    10 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  18. It appears that all the vertical photos on Photos tab changes to landscape mode on DBS, result in the photo being zoomed in too much.
    It'd be great if DBS supports both vertical and landscape photos

    10 votes

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  19. The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.

    We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together

    10 votes

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  20. Two separate asks I suppose:

    (1) Ability to create a code without an expiration date
    (2) Configure codes for a minimum night stay so that we can tier offers (ex 10% off when you stay 3 nights, 20% off for 10 nights)

    10 votes

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