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  1. As a PM, I would like to share certain transit information on the public listing and more specific how-to in the directions shared only with confirmed booking guests.

    "Transit" section Hostfully is mapped to both Getting Around (public) and Directions (only shared after booking is confirmed) on Airbnb. The purpose for these fields are very different. "directions" may have more exact details about getting to the home, which is quite different from a public-facing "Getting Around" section

    So they should be separated.

    12 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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  2. Allow you to set Booking Windows for different Channels - I.E. 3 Months for Airbnb - 6 Months for VRBO - Unlimited for Hostfully.

    This will allow users to drive traffic to their most preferred channel

    12 votes

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    received  ·  3 comments  ·  Channels  ·  Admin →
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  3. I would like to see all owners under the Owners Tab without having to click on the first letter of their first name or search in the search box. The search box and the alphabet option should only be a filter option when you have dozens of owners.

    12 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  4. As a PM, I want the Scheduled Messages page to have the same Search fields that the Message Log has.

    12 votes

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  5. 12 votes

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  6. The ability to set different email templates to be triggered depending on what season has been booked. For example, we operate in winter and summer and our offering, property and guests are quite different, so being able to customise the booking emails per season is essential.

    11 votes

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  7. n Florida’s Gulf Coast, sea turtle nesting season runs from May through October. During these months, I’d like to automatically share turtle safety guidelines with guests by enabling a seasonal message trigger for reservations that fall within this timeframe.

    I think there are other templates that would benefit from seasonal triggers

    11 votes

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  8. Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.

    11 votes

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  9. Vrbo does allow 99 photos. Can we update the API so that we can push out 99 photos to Vrbo instead of the current 50?

    11 votes

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  10. Currently, if a direct booking booking setting is set to Booking Request or Instant Book, if there's a Custom Template and Trigger to go out as an Auto Response for the event, Booking Inquiry, that trigger goes out as soon as a guest clicks Book Now. That does not seem logical if a guest is actually booking, and not just sending an inquiry. This can cause confusion to the guest about why they are getting an auto response to an inquiry, when they are not actually sending an inquiry, but they are in the first steps of actually booking. Then,…

    11 votes

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  11. i like make a flag or a color so when i look at the calendar, it shows directly there which booking is not PAID

    11 votes

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    3 comments  ·  Calendar  ·  Admin →
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    Hello. This is really the reason we provide the Pipeline, which can show status for all bookings and will highlight those with incomplete payments.

  12. The rate multiplier is showing as a line item on lead details.
    I want to have the option to hide it.
    * Feedback: when adding a new "feature" maybe you should give the users options if they WANT to even use this feature instead of just implementing it with no choice.

    11 votes

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  13. 11 votes

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  14. At the moment, system template "VRBO Alternative Payment Link" only fires for Vrbo guests if the transaction fails due to 3DS2 error (the error in Hostfully order: Your card was declined. This transaction requires authentication). I want this template to fire for failed Vrbo transactions due to other errors (insufficient funds, card declined)

    11 votes

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  15. I would like to display the amount a guest has paid in custom templates. Currently, I can insert Balance Amount [$ORDERBALANCE$], Total Amount [$ORDERTOTAL$], etc. but variable "ORDER PAID TO DATE" is not available in the list.

    11 votes

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  16. As a VRM, I want to run an owner report for all properties into one report (not separate owners as of now) for myself and accountant use.

    11 votes

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  17. Launch AI messaging or integrate with a platform like Guest Guru where we can easily answer messages.

    11 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  18. .I want to get owner adjustments bulk added and updated

    11 votes

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  19. Rebook option should be applicable for all lead statuses and all channels. Currently it's only available for archived direct bookings.

    11 votes

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  20. Manage app notifications: a device user can decide what type of notification they get: message, new lead at its basic form, but potentially by property and channels as well.

    11 votes

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    5 comments  ·  Mobile App  ·  Admin →
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    Thanks for the idea. 

    What kind of setting would you need for this app notification mgmt feature?

    - type of app notification: new lead, new message

    - filter to specific channels, specific properties, ...?

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