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  1. For the random issue of images loading sideways, can the support team add a "ROTATE" button? It will easiy/quickly resolve this issue.

    13 votes

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  2. "Notes" or "Additional Information" fields in such areas as Edit Provider, Owner under Edit Properties, etc. Other fields that would be helpful here would be an additional phone field (Office vs. Cell). Website address would also be nice.
    These fields would be to enter useful information on provider services, hours, etc.
    Likewise, for the Owner tab, entering additional information on multiple owners, owner requests, etc

    13 votes

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    3 comments  ·  Service Hub  ·  Admin →
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  3. Currently, when a guest completes the payment checkout flow, they are required to fill in personal details (such as name, email, phone number, billing address, etc.). However, this information is not consistently reflected in the Client Information tab of the lead within the system.

    Proposed Solution
    Automatically sync and populate all relevant guest-provided fields from the checkout flow into the Client Information tab of the associated lead.

    12 votes

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  4. Problem

    Currently, Hostfully promo codes only support:
    • Percentage discounts, or
    • Fixed dollar amount discounts

    Many property managers want to run length-of-stay promotions such as:
    • “Stay 3 nights, get the 4th night free”
    • “Stay 7 nights, get 1 night free”

    These promotions are extremely common in the short-term rental industry and are difficult (or impossible) to replicate accurately using percentage or fixed-amount discounts—especially when nightly rates vary.

    Proposed Solution

    Add a new promo code or pricing rule type:

    “Stay X Nights, Get Y Night(s) Free”

    This promotion would:
    • Automatically apply once the minimum number of…

    12 votes

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  5. Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.

    12 votes

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  6. Possibility to add guest address in enhanced reports

    12 votes

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  7. have been having lots of owners with concerns about the owners portal as it is very basic and not showing much to them. On our other plattform Lodgify, they could see much more like fees breakdown, messages from clients, the jobs created etc.
    Is there a way where owners can see Jobs and more info other than what they see?
    I have set them up in full permissions and it is still very empty which is causing owners to not like the way we are managing it etc. Transparency is very important to us.

    12 votes

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  8. It could be really helpful to have some editing abilities for the agency logo.

    12 votes

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    received  ·  2 comments  ·  Agency Settings  ·  Admin →
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  9. It would be great to be able to see the info on the app. If I'm on-site at our property without my computer then I have no way to view that info, so it would be nice to be able to!

    12 votes

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    3 comments  ·  Mobile App  ·  Admin →
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  10. The rate multiplier is showing as a line item on lead details.
    I want to have the option to hide it.
    * Feedback: when adding a new "feature" maybe you should give the users options if they WANT to even use this feature instead of just implementing it with no choice.

    12 votes

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  11. Hi team,

    The map showing on DBS is too specific, it pins the exact location of the house. We would love to see the general map only.

    While labeling the site won't help and there's no way to customize it. It'd be great if we're given options to hide or adjust the Map showing on DBS

    12 votes

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  12. I would like to display the amount a guest has paid in custom templates. Currently, I can insert Balance Amount [$ORDERBALANCE$], Total Amount [$ORDERTOTAL$], etc. but variable "ORDER PAID TO DATE" is not available in the list.

    12 votes

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  13. When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice

    12 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. .I want to get owner adjustments bulk added and updated

    12 votes

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  15. As a PM, I would like to share certain transit information on the public listing and more specific how-to in the directions shared only with confirmed booking guests.

    "Transit" section Hostfully is mapped to both Getting Around (public) and Directions (only shared after booking is confirmed) on Airbnb. The purpose for these fields are very different. "directions" may have more exact details about getting to the home, which is quite different from a public-facing "Getting Around" section

    So they should be separated.

    12 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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  16. I would like to see all owners under the Owners Tab without having to click on the first letter of their first name or search in the search box. The search box and the alphabet option should only be a filter option when you have dozens of owners.

    12 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  17. As a PM, I want the Scheduled Messages page to have the same Search fields that the Message Log has.

    12 votes

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    Hi everyone,


    Thank you for voting on the idea to add a search field for scheduled messages. I'm excited to share that this feature is currently under development.


    In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.


    What’s included in the beta?


    We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:


    * new variables in custom templates

    * new triggers

    * auto-translations

    * improved search, navigation, and filtering

    * much more


    Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:


    * use the feature in your normal workflow…

  18. 12 votes

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  19. There are a suite of additional settings within Airbnb that are NOT accessible via Hostfully. Things like weekly and monthly discounts, pre-booking message, creating a customized listing link can only be modified by un-syncing the listing and editing it through Airbnb.

    12 votes

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    3 comments  ·  Channels  ·  Admin →
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  20. Some countries require this information reported monthly for statistic purposes, so it would save massive time if we could get it included as a field in the financial reports.

    12 votes

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