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Property Management Platform

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2295 results found

  1. As an owner, I cannot easily tell which report is which from Owner Portal. It'd be better if we can add the date to when the report was sent, or the date range to Owner Portal > Statements.

    10 votes

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    received  ·  1 comment  ·  Owner Portal  ·  Admin →
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  2. Right now, one of our client's properties that we manage is listed at the bottom of the direct book site on the left side when scrolling properties. While our properties that we own are listed above. I'd like to be able to move this property up the left side that shows all properties.

    10 votes

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  3. It would be great to offer extended stay discounts that are seasonal so we may use them for the low season. We have interest from guest originating in cold climates to come stay at our property in Florida during the winter months. Currently hostfully allows extended stay discounts but I can not apply that to certain times of year - currently only appears to be on an annual basis. I just had a guest book our property using the extended stay discount during peak season which resulted in a 13,000.00 discount.

    10 votes

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  4. On my direct marketing I want to include a promo code but I don't want to allow certain dates to be booked with this code i.e. peak times.

    It would be great if I could select one or more date groups to exclude.

    10 votes

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  5. As an agency that lists vacation rentals on Booking.com, I want to ensure that the payment flow is SCA compliant. Right now, some payments from guests fail due to the integration not handling 3D Secure authentication and is not SCA compliant.

    10 votes

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    4 comments  ·  Channels  ·  Admin →
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  6. We would like to automate our guest notifications about when to take out the trash and do other day-sensitive communications.

    10 votes

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  7. We are legally required to tax services and Add-ons, however, the service provided portal does not allow us to add taxes. Currently we're having to manually build taxes into our pricing for services & Add ons, then our accountant's have to break that information out when the reconcile accounts.

    In a perfect world, each property would have a "services tax rate" option, that would apply to any services booked for that property.

    10 votes

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    under review  ·  1 comment  ·  Service Hub  ·  Admin →
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  8. Guests would like to have the ability to see the booking statuses such as Inquiry or Confirmed. They also would like to see how much they have paid and the outstanding balance prior to arrival.

    10 votes

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  9. Use the "Add tag" feature to add tags that can then be used to filter the Pipeline. I.e. "Return Guest"

    10 votes

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  10. It would be great to have a Zapier trigger that fires when a new payment is created, which includes all the payment data in individual fields.

    10 votes

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    2 comments  ·  Payments  ·  Admin →
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  11. Add the ability to order the fields in the form and edit the xisting ones.

    9 votes

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  12. would like to be able to set the security deposit to work for only one channel, for example Vrbo, without it being pushed to the others

    9 votes

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  13. no emails go out when bookings are made via travelstaytion and the option is not under trigger channels selection

    9 votes

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  14. switch a unit type/ multi-unit property back to a standalone property.

    9 votes

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    received  ·  0 comments  ·  Multi-Unit  ·  Admin →
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  15. This seems a ginormous oversight on the part of Hostfully, which could be very easily fixed - by not pooling together Fee / Service / Resolution adjustments into the one variable "Fee adjustment", and instead having a separate variable for each so they can be pulled in report separately.

    9 votes

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  16. Be able to set house rules per channel.

    9 votes

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  17. The system currently permits users to select check-out dates that do not meet the minimum night requirement. However, when entering guest details, an error message in the booking widget states "Minimum stay is not met." This could potentially confuse guests and lead to a loss of interest.

    9 votes

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  18. It would be nice to be able to collect the data that goes into the Booking Widget tab, especially the cell phone number is important as this is the number that we'll be able to reach the guest.

    Regarding the phone number, it's really important to choose a country code. As you now allow PM to collect which country the customer comes from, we can't contact the customer if they forget to type in the country code.

    9 votes

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  19. I want to have the rules "Increase rate by X % when stay is smaller than Y nights" to Airbnb. It only works with direct booking site at the moment.

    9 votes

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  20. Currently, I only can choose daily/ weekly/ monthly in Frequency field.
    I want to choose a specific date instead.
    For example, I need it to say it will send Monthly for the upcoming month on the 25th. The report is being sent to a team that needs to schedule their tasks for the upcoming month so getting the report on the 1st is not helpful.

    9 votes

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