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1771 results found

  1. Have the ability to hide Agency address in rental conditions

    I would like to have my agency address not being generated in Rental conditions or have option to hide it for security reason.

    8 votes

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    1 comment  ·  Other  ·  Admin →
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  2. PMP support for multiple languages

    My default language is English but I would like to change to Spanish! be able to modify PMP language

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Promo Code vs. Discount Code

    Please change the name to help all owners! Discount code gives guests the idea that they should get a discount no matter what. Promo code gives guests the idea that there must be a promotion going on and they either qualify for it or not based on being a previous guest, time of year, special event, etc. They also are more understanding if there isn't a code available. Please vote! :)

    8 votes

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    1 comment  ·  Other  ·  Admin →
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  4. Edit Fees

    Every time I want to edit one of of my fees, I have to delete it and create a new one. It'd be much easier if I could just edit my existing fees. Thanks!

    8 votes

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    0 comments  ·  Property settings  ·  Admin →
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  5. Sold upsells in a report

    Having a list of sold upsells in a report

    8 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  6. Create trigger to send at specific hours

    At the moment, I couldn't create an automated message that goes out to guests between the hours of 10pm - 8 am.

    The idea being that I'd like to have some "off hours" in my business..
    So if a guest messages us during "off hours" then an automated message goes out to them and says something like "thank you for checking in with us. We are away from our desk right now. If you have any issues we will answer them promptly at 7am. If you are experiencing an emergency, please call _____"

    I know that a few of your…

    8 votes

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    received  ·  0 comments  ·  Templates and Triggers  ·  Admin →
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  7. Rental agreement signed before booking

    Require guests to sign rental agreement before confirming booking.

    8 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  8. Adding dates to reports under Owner Portal > Statements

    As an owner, I cannot easily tell which report is which from Owner Portal. It'd be better if we can add the date to when the report was sent, or the date range to Owner Portal > Statements.

    8 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  9. Rearrange or edit Rules in Fees and Policies tab in a property

    I have a lot of Rules I add one at a time in the Rules section (bottom) of the Fees & Policies on each property.
    Sometimes I want to change the order they show up or just edit one...
    There is no way to do this.
    I have to delete them all and add them all back.
    Feature request is:
    1) Edit existing Rules
    2) Rearrange the order or Rules

    8 votes

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    received  ·  0 comments  ·  Property settings  ·  Admin →
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  10. Expand the timeline of the new calendar

    Currently the calendar is limited to 6 months in the past and 15 months in the future.
    I would like to expand the future to at least 2 years, if not indefinitely.

    8 votes

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    Beta release  ·  4 comments  ·  Calendar  ·  Admin →
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  11. Custom order for Listing Description Sections

    Make all sections of a listing page as moveable widgets so that an operator/manager can decide how to order the information on public listing page. This will greatly improve marketability and ensure that the information that guests find most important is closest to the top. For instance, after "Description" should come "The Space," "The Neighborhood," and then "Other Things to Note" far below the fold -- closer to the House Rules Section.

    8 votes

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    received  ·  1 comment  ·  Direct Booking Site  ·  Admin →
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  12. Make message threads with owner searchable in Inbox

    As a VRM I would like to search for threads between the agency and the owner so that I can respond to the thread.

    Right now, I can’t find the Inbox thread with my owners in PMP, even though the thread is visible from the owner portal.

    8 votes

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    0 comments  ·  Inbox  ·  Admin →
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  13. Booking.com SCA Requirements

    As an agency that lists vacation rentals on Booking.com, I want to ensure that the payment flow is SCA compliant. Right now, some payments from guests fail due to the integration not handling 3D Secure authentication and is not SCA compliant.

    8 votes

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    2 comments  ·  Channels  ·  Admin →
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  14. Support a Service Provider having more than one Agency relationship

    My cleaner is working with 2 Agencies and whenever she logs in to the Service Provider Portal, she encounters an error. It turns out that Hostfully hasn't supported a Service Provider having more than one Agency relationship.

    8 votes

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    0 comments  ·  Service Provider Portal  ·  Admin →
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  15. Option to switch between Gmail and other type of email in Email settings

    For now, when selecting to use Gmail in Email Settings, I'm not able to switch it back to the other types of email.

    8 votes

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    0 comments  ·  Agency Settings  ·  Admin →
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  16. Ability to set up custom minimum stays depending on booking dates

    I want to set up a minimum day stay over time.
    For example:
    - 70days before stay > minimum 3 nights.
    - 50 days before stay > minimum 2 nights.
    - 30 days before stay > minimum 1 night.

    The closer the booking time is, the lower the minimum stay guests can get.

    I'm thinking of this approach made me realise they are delaying potential 1 night stays to far in advance. to maximise the pricing of those dates. (just in case demand picks up closer to date due to any particular activity)

    8 votes

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    0 comments  ·  Property settings  ·  Admin →
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  17. Sort Guests Alphabetically

    Currently Hostfully aggregates a database of all guests, however the UX of this feature leaves a lot to be desired.

    Not only is the guest list hard to find, (you have to navigate to the pipeline then click “See all customers”), but guests are sorted alphabetically by first name (last would make more sense) and within the letter categories, the individual names seem to be in no discernible order.

    This could be a very valuable tool for rebooking guests, and looking up reservations especially if combined with the auto-saving notes from the guests booking and the ability to access reservations…

    8 votes

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    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  18. Add sorting to the Service Provider job list and allow filtering by dates

    From our cleaners
    the list of "jobs" is now in date order (hoorah!) BUT is reverse date order and there's no way to load additional pages, so I can currently only see bookings from Oct 9, 2023 to Oct 9, 2022.
    More..."Hostfully doesn't let me sort at all 😆 But organized by date rather than by unit (and dates all mixed up within each unit grouping) is a step up. Once we can see all visits in this view I'll be able to see all notes, but for now the list only includes the 90 or so cleans furthest way…

    8 votes

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    received  ·  0 comments  ·  Service Provider Portal  ·  Admin →
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  19. Upload documents into Lead Model in Stay Details tab

    I would like to be able to upload documents into the guest record, preferably in Stay Details. I currently keep these in my Google Drive, but I would prefer to have everything in Hostfully.

    8 votes

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    under review  ·  2 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  20. SMS notification capability for UPDATED reservation

    Hi Hostfully. I recently noticed a need for the function of being able to send SMS triggers to cleaners to notify them of a reservation date change update. New booking trigger and cancelled booking triggers have been working great but cleaners won't be notified when guests change their travel dates. In this case, the original booking isn't cancelled but just updated to a different date. So it would be great if you could add original/old check-in/-out dates variables on trigger templates so cleaner can receive a message like "unit 2. original date may 3- may 6. new date may 4…

    8 votes

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    4 comments  ·  Templates and Triggers  ·  Admin →
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