1810 results found
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Text formatting for templates
I want to be able to change the text size, fix indentations and color texts.
10 votes -
Show nightly rate breakdown on payment link
It would be important to have a way on the invoice where guests can see the room rate breakdown for each night as opposed to just the total.
10 votes -
Set Descriptions by Channel
Have the ability to set at least one of the description fields by channel. For example, if I want to put something in my description to show on Vrbo and my Direct Booking site, but NOT on Airbnb, it would be great to have the ability to show/hide specific content to specific channels.
10 votes -
Rebook option should be applicable for all lead statuses and all channels
Rebook option should be applicable for all lead statuses and all channels. Currently it's only available for archived direct bookings.
10 votes -
Merge specific fees into the nightly rate
When a potential guest looks at my nightly rate and breakdown on VRBO or DBS it only shows them a nightly rate because all of the fees are distributed into that nightly rate. Taxes can be shown separately, I have no issue with that
10 votes -
Update House Rules from PMP into Guidebook
Would like to have all House Rules updated in one place and don´t make any changes into each guidebook individually
10 votes -
Add reservation/guest identifier to failed payment system template
As a PM, I receive this email when a payment fails (attached herein). There is no guest or reservation identifier and I need to do further research to figure out what reservation this relates to. It would be great if Hostfully can add the guest name and reservation UID to this system message.
I tried to manually add those two items to the system template but those variables are not available for this template.
10 votes -
10 votes
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Allow direct access to additional Airbnb settings...
There are a suite of additional settings within Airbnb that are NOT accessible via Hostfully. Things like weekly and monthly discounts, pre-booking message, creating a customized listing link can only be modified by un-syncing the listing and editing it through Airbnb.
10 votes -
Email Analytics - Tracking of messages and quotes sent.
Tracking of messages and quotes sent. It would be very helpful if we can know if messages and quotes have been successfully delivered and opened, like what Mailchimp does. I am new but have not successfully gotten a booking from a quote being sent, so knowing if the messages are going to spam or inbox and evened opened would be helpful, so message content or title can be changed to increase views.
10 votes -
Apply Discount Codes to current bookings
Right now, applying a discount to an owner or agent originated booking/hold does not change the taxes due from the original total. I could discount any amount from the nightly rate and the taxes still reflect the original charge.
10 votes -
Ability to print central calendar
Allow users to print the central calendar.
That is important because sometimes, users need to print it out for business purposes.10 votes -
Ability to add recurring monthly expenses automatically to each month's Owner report
If owners can create recurring monthly/weekly expenses one time and those are added automatically to the monthly statement and reports for the owners (except when they are manually removed), it will cut down a lot of manual expense adding every month for owners and property managers.
10 votes -
Option to automatically Add Cleaning Fee to Owner Blocks
Kindly enable the option to automatically apply a cleaning fee whenever an owner blocks their property.
9 votes -
turn trigger on or off for seasons vs just deleting
turn trigger on or off for seasons vs just deleting
9 votes -
whitelabeling should completely mask the hostfully brand everywhere, even for payment link
the purpose of whitelabeling is to hide the underlying system, whitelabeling is not whitelabeled if it’s got a hostfully URL in the messaging.
I keep wondering why our guests and hosts keep mentioning hostfully and there are just lots of gaps in whitelabeling.
whitelabeling should completely mask the hostfully brand everywhere unless it can’t because of some security thing (potentially a stripe handoff).
So your guests are not clicking on zenstaysf.com they’re clicking on hostfully.com —not whitelabeled and breaks the branding.
9 votes -
Provide an AI auto-responder feature for the Inbox
The feature would enable seamless, automated communication by setting up predefined AI responses to incoming messages. Users could configure the auto-responder to trigger under specific conditions, such as during certain hours, when out of the office, or based on message content. The AI would then automatically generate and send replies that align with the user's preset preferences, such as tone or message style, ensuring that all responses maintain the desired level of professionalism or friendliness. This feature enhances efficiency by allowing users to maintain consistent communication even when they are unavailable to respond manually.
9 votes -
Add a condition to the triggers that the Pre-Arrival form is not completed.
It would be really helpful to have a condition that is: Pre-Arrival Form is Not Completed. This way, we could set up a template and trigger to remind guests to fill out the pre-arrival form.
9 votes -
Make more editing options for the agency logo.
It could be really helpful to have some editing abilities for the agency logo.
9 votes -
Booking.com commission saved on lead level
Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.
9 votes
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