1832 results found
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Show travelstaytion bookings as travelstaytion bookings in central calendar
At the moment, travelstaytion reservations show as the same as direct bookings in the central calendar. I would like to be shown different so we can distinguish them also there.
10 votes -
Pet options for DBS
Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet
10 votes -
White label hostfully logo in SMS and whatsapp messaging
When we send text messages to potential clients with links to our listings, the Hostfully logo appears instead of our company’s logo.
It would be really helpful if we could update this so that the agency logo logo appears in these communications.
This would enhance branding and make presentations to clients more professional.
10 votes -
Show booking payment status on Calendar
i like make a flag or a color so when i look at the calendar, it shows directly there which booking is not PAID
10 votesHello. This is really the reason we provide the Pipeline, which can show status for all bookings and will highlight those with incomplete payments.
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Booking.com commission saved on lead level
Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.
10 votes -
10 votes
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VRBO Alternative Payment Link should fire for all failed Vrbo payments
At the moment, system template "VRBO Alternative Payment Link" only fires for Vrbo guests if the transaction fails due to 3DS2 error (the error in Hostfully order: Your card was declined. This transaction requires authentication). I want this template to fire for failed Vrbo transactions due to other errors (insufficient funds, card declined)
10 votes -
Shorter URL link for new DBS
The new DBS is generating a very long property URL link.
We need it to be shorter, as a shorter more precise link will not only make it easier to share with others, it is less likely to be considered a fraudulent or spam link, and will also assist with SEO.
10 votesThere are a lot of tools for shortening URLs out there such as https://bitly.com/ - you can create 10 urls per month for free so you can pretty much get all the ones you need.
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Owner permissions - option to show booking order details and total amount same as Agency calendar.
The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.
We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together
10 votes -
RemoteLock - Support Default Guest Time Setting from the Stay Details Tab
I’d like to set “Default Guest Time” so that pincodes can be generated at a custom time rather than the default agency checkin/checkout time.
10 votes -
Variable "ORDER PAID TO DATE" in custom templates
I would like to display the amount a guest has paid in custom templates. Currently, I can insert Balance Amount [$ORDERBALANCE$], Total Amount [$ORDERTOTAL$], etc. but variable "ORDER PAID TO DATE" is not available in the list.
10 votes -
Add Superhog condition to trigger - complex condition
On the complex condition trigger which sends out check-in details.
I need the condition when Superhog checks have been made then send out the check-in details.10 votes -
Get owner adjustments to bulk add and update
.I want to get owner adjustments bulk added and updated
10 votesThank you for your feedback. We are currently adding bulk editing to most of the pages and we're considering this as well.
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Add "additional charge option" for other channels
Security deposit is collected automatically for BDC reservations processed by Hostfully's payment processors (for example: Stripe). I don't want to collect security deposit and would like a hold on the card instead (auth & capture process).
At the moment, additional charge option is only applicable for direct channel. I want this to work for other channels such as Booking.com.
10 votes -
Show nightly rate breakdown on payment link
It would be important to have a way on the invoice where guests can see the room rate breakdown for each night as opposed to just the total.
10 votes -
Modify cancelation policy for specific dates
To be able to add specific dates to be set as a "firm" cancelation policy. These dates are during the festivals and I would like to set the pricing and rates to be "Firm".
10 votes -
Adding dates to reports under Owner Portal > Statements
As an owner, I cannot easily tell which report is which from Owner Portal. It'd be better if we can add the date to when the report was sent, or the date range to Owner Portal > Statements.
10 votes -
Show different color jobs to represent the status of the job and change hover over to show the name of service/service provider
Show the name of the service instead of "1 job" on the calender in the property management platform.
Also have different color dots that correspond to the status of the job
10 votes -
Custom order for Listing Description Sections
Make all sections of a listing page as moveable widgets so that an operator/manager can decide how to order the information on public listing page. This will greatly improve marketability and ensure that the information that guests find most important is closest to the top. For instance, after "Description" should come "The Space," "The Neighborhood," and then "Other Things to Note" far below the fold -- closer to the House Rules Section.
10 votes -
Booking.com SCA Requirements
As an agency that lists vacation rentals on Booking.com, I want to ensure that the payment flow is SCA compliant. Right now, some payments from guests fail due to the integration not handling 3D Secure authentication and is not SCA compliant.
10 votes
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