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1832 results found

  1. I would like to have my agency address not being generated in Rental conditions or have option to hide it for security reason.

    9 votes

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  2. Add a trigger "same day checkin" for complex condition.

    I had a guest schedule a booking on the same day as their checkin, however, it was after the time period set for my checkin instructions to be sent to them. I had to manually send my instructions to the guests since my checkin instruction email is sent 24 hours prior to their arrival.

    9 votes

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  3. We have several return guests and I do not want them to have to fill out the pre arrival form and rental conditions every time they book. However, I do still want them to receive every other trigger that we have created for their stay. We wish to have a way to stop that template that includes our pre arrival form from being sent out to specific guests who have stayed with us before. We want them to receive all other triggers that are helpful for their stay with us but we don't want the template that has our rental…

    9 votes

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  4. Have the early check-in updates filter through to the integration partners to avoid having to manually make adjustments.

    9 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  5. Similar to the Stripe implementation, please enable the feature to connect to more than one PayPal account.

    9 votes

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  6. We would like to automate our guest notifications about when to take out the trash and do other day-sensitive communications.

    9 votes

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  7. Pre-Arrival form captures guests and sub guest information. I would like to have access to my guest as well as the people that came with them and their emails if that was filled in.
    I had to contact Hostfully to provide that information to me. The sub info was left out and needed to be requested each time I wanted the report.

    9 votes

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  8. From our cleaners
    the list of "jobs" is now in date order (hoorah!) BUT is reverse date order and there's no way to load additional pages, so I can currently only see bookings from Oct 9, 2023 to Oct 9, 2022.
    More..."Hostfully doesn't let me sort at all 😆 But organized by date rather than by unit (and dates all mixed up within each unit grouping) is a step up. Once we can see all visits in this view I'll be able to see all notes, but for now the list only includes the 90 or so cleans furthest way…

    9 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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  9. AirBnB Host payout amounts do not include tax (Tax is handled by the platform before payout). But the Hostfully variables, for example [$ORDERTOTALWITHOUT_SD$] do include the taxes.

    I would like to see a new variable [$ORDERTOTALWITHOUTTAXES$]. When I get a new AirBnB booking, the owner receives an email from my Hostfully templates with the booking amount set as [$ORDERTOTALWITHOUTSD$]. This includes taxes and misleads the owner to believe that they are making more money than they are.

    Currently there is no way to accurately reflect the AirBnB host payout amount in the…

    9 votes

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  10. Use the "Add tag" feature to add tags that can then be used to filter the Pipeline. I.e. "Return Guest"

    9 votes

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  11. Enable a booking window shorter than 1 month. I have a listing that I offer as a full house in advance, then if I have availability, I open up as a duplex to have 2 smaller listings. But I prefer for preference to go to the larger house.

    9 votes

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  12. Add a tool to view the "private feedback' guests leave with their public review. This is where important property info is often left, and is very valuable info to pass along to supply stockers and maintenance.

    9 votes

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    1 comment  ·  Reviews  ·  Admin →
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  13. For now, on the rental agreement, the name of the property is the internal name. That can make guests confused since they only know the public name or short description of the property. Guests can also say that the name of the property they signed is not correct to what they booked and that would be a challenge for the property manager to show evidence that guests agreed with conditions in the contract.

    9 votes

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  14. We would really like to be able to have a digital signature added to any custom templates as we send out contracts once booking is confirmed and we would like a guest to be able to digitally sign it

    9 votes

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  15. When I go to the "Financial Reports" and "Export Extended Data" it produces an Excel spreadsheet. The problem with that sheet is that the dollar values for all the rent, fees, etc come out in the spreadsheet as a TEXT field ($100) instead of a number (100), so the data cannot be used to add up a total because it's TEXT and not a NUMBER. Surely this can be easily fixed by your development team so these spreadsheets come out ready to use.

    9 votes

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  16. Since we can send a booking request with childrenCount and petCount, it
    would be nice for the quote endpoint to support these request params too.

    If we could send a quote request taking into account
    the number of children and pets, we could rely on a single source of truth
    to display a final price based on the customer's request.

    Right now, we have to compute the total price ourselves from quote + customfee results which could lead to price calculation errors.

    9 votes

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    0 comments  ·  API  ·  Admin →
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  17. Some countries require this information reported monthly for statistic purposes, so it would save massive time if we could get it included as a field in the financial reports.

    9 votes

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  18. no emails go out when bookings are made via travelstaytion and the option is not under trigger channels selection

    8 votes

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  19. Show a picture of the property where the booking was made in the Inbox sidebar.

    8 votes

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    1 comment  ·  Inbox  ·  Admin →
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  20. How am I supposed to know to refund the guest or not based on my cancellation policy if I don't know the cancellation date?

    For example Ruben Aguilar cancelled and I don't know if he cancelled w/in 24 hours of booking or not.

    8 votes

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