1912 results found
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9 votes
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Notifications for booking cancellations though Hostfully web/ mobile app
We already get the notification from each platform about cancellation through text message and email. What I want to have is the notification through hostfully. If we get any cancellation information in dashboard or inside of hostfully app or web, it should be more intuitive and easy to collect all of the information
9 votes -
Have only the Government ID field mandatory (not Government ID country and Government ID number)
Be able to have the Government ID as a required field on the Pre-Arrival From, and not requiring the Government ID country and the Government ID number fields.
9 votes -
Receipt should display the amount paid and not the reservation total
The receipt should show the actual amount paid by the guest and not the order total. If a guest has a balance left or has not paid for the security deposit, it is inaccurate for their receipt to include this.
9 votes -
Allow for multiple rental agreements
Would be great if we could set up multiple rental agreements to then have the guest sign as needed. For example, if I wanted to add bike or paddle board rental - multiple templates
9 votes -
9 votes
There is no way to do this today but the idea will be considered.
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Ability to hide/adjust the Map showing on Direct booking site
Hi team,
The map showing on DBS is too specific, it pins the exact location of the house. We would love to see the general map only.
While labeling the site won't help and there's no way to customize it. It'd be great if we're given options to hide or adjust the Map showing on DBS
9 votes -
Multiple Direct Booking Sites
Possibility to have different direct booking sites from the same agency and use it as different branding. manage properties but I'd like to have different tier of properties under different branding instead of lumping them into the same direct booking site
9 votes -
Feature to accept/decline Vrbo cancellation request within Hostfully
When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice
9 votes -
Make the "notes" section of owner blocks mandatory
I want to make the "notes" section of owner blocks mandatory.
9 votes -
Have the ability to hide Agency address in rental conditions
I would like to have my agency address not being generated in Rental conditions or have option to hide it for security reason.
9 votes -
Update check-in/check-out time in PMS when a guest purchases early check-in or late check-out via Guidebook Marketplace
Currently, when a guest purchases early check-in or late check-out from my Guidebook Marketplace, it requires me to manually go into that guest's reservation and adjust their check-in/check-out time. It'd be nice if the Guidebook and PMS were automated so that the check-in/check-out time on the PMS side would update automatically after the purchase on Marketplace.
9 votes -
Option to prevent certain triggers to fire for returning guests
We have several return guests and I do not want them to have to fill out the pre arrival form and rental conditions every time they book. However, I do still want them to receive every other trigger that we have created for their stay. We wish to have a way to stop that template that includes our pre arrival form from being sent out to specific guests who have stayed with us before. We want them to receive all other triggers that are helpful for their stay with us but we don't want the template that has our rental…
9 votes -
Early Check-in times auto update integration partners.
Have the early check-in updates filter through to the integration partners to avoid having to manually make adjustments.
9 votes -
Re-ordering of listings on Direct Book Site.
Right now, one of our client's properties that we manage is listed at the bottom of the direct book site on the left side when scrolling properties. While our properties that we own are listed above. I'd like to be able to move this property up the left side that shows all properties.
9 votesIn the new DBS (in beta), the featured properties will be listed at the top of your search results, when matching the search filters.
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Seasonal discounts for extended stay
It would be great to offer extended stay discounts that are seasonal so we may use them for the low season. We have interest from guest originating in cold climates to come stay at our property in Florida during the winter months. Currently hostfully allows extended stay discounts but I can not apply that to certain times of year - currently only appears to be on an annual basis. I just had a guest book our property using the extended stay discount during peak season which resulted in a 13,000.00 discount.
9 votesHello Richard, have you tried using the discount code feature we provide? You can create discount codes that are only valid at particular times of the year. You can decide to grant those codes only to guest who extend their stay, or any particular rules you'd want to apply.
You can learn more about discount codes at https://help.hostfully.com/en/articles/4128686-using-booking-discount-codes
Hope this helps.
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Discount code - Have Validity Range Include Start and End Dates
As a VRM I would like the discount code dates ranges to be inclusive of the start and end dates so that it is very clear to me what the valid dates are.
Right now, the valid date range doesn't include the Start and End dates.
9 votes -
Enable more than one PayPal account
Similar to the Stripe implementation, please enable the feature to connect to more than one PayPal account.
9 votes -
Complete fields in a Pre-Arrival form should be down loadable by the host at anytime
Pre-Arrival form captures guests and sub guest information. I would like to have access to my guest as well as the people that came with them and their emails if that was filled in.
I had to contact Hostfully to provide that information to me. The sub info was left out and needed to be requested each time I wanted the report.9 votes -
Add sorting to the Service Provider job list and allow filtering by dates
From our cleaners
the list of "jobs" is now in date order (hoorah!) BUT is reverse date order and there's no way to load additional pages, so I can currently only see bookings from Oct 9, 2023 to Oct 9, 2022.
More..."Hostfully doesn't let me sort at all 😆 But organized by date rather than by unit (and dates all mixed up within each unit grouping) is a step up. Once we can see all visits in this view I'll be able to see all notes, but for now the list only includes the 90 or so cleans furthest way…9 votes
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