1775 results found
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Pet Fee per pet for Channels (not Direct Bookings)
Be able to charge per pet on the other channels
26 votesThis is included in our new property settings pages coming out this quarter!
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Access Owners to the Mobile app
We look forward the team can give access Owners to the Mobile app.
26 votesnot planned for 2023, to be considered for 2024.
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Create mid stay clean jobs
It would be great to create a Mid-stay clean that could be done easily by adding the time-specific trigger for job creation.
in our example, we offer a mid-stay clean for guests who stay more than 7 days.
26 votes -
Auto fill information for returning guests.
There are some repeat guests where we already have their ID and/or their proof of residency documents.
For returning guests or guests who have already sent us the information (eg via email or WhatsAPP prior to a direct booking), we don't want to automatically ask them to send the information again on the pre-arrival form.
25 votes -
Make Early/Late Check-outs visible in the calendar
Our front desk can look at the Hostfully calendar and easily see what units are vacant due to early check outs. It will be quite inconvenient to manually check each reservation to figure out which ones are really occupied.
25 votes -
Convert block to hold or booking
Many times I do a quick BLOCK on a set of dates for someone off-channel who wants to stay to no one can book it.
Once we work out the details, I want to go from the block to a HOLD or BOOKING.
But it won't convert. So - I have to cancel the block, and am nervous during that few mins that someone could block a date on a channel and mess up the booking!Simple fix would be to allow to covert a Block to hold or booking, so it never goes unavailable for someone to grab while…
25 votes -
Owner block should come over as a reservation, not a block.
An owners block should come over as a reservation instead of a block. You can even have custom messaging to confirm their stay or confirm cancelation of an owners block etc. This would make things more automated.
25 votesWe are planning to add specific trigger events for this, so this should cover this use case.
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Pipeline - Status selector for Payment Due and No Pre-Arrival Form
Have a status drop down choice added in the Pipeline to filter guest with payments due and guests that have not submitted their Pre-Arrival Form
25 votes -
Add more than 1 owner to the property
Have the possibility to add more than one owner to a property
24 votes -
Show length of stay discount on itemized total
Please include a line item in the computation that shows the long stay discount. Airbnb does this and it is helpful for the guest to see that they benefited from a long stay discount. Otherwise both the guest and the host are guessing whether the length of stay discount was included in the calculation.
24 votes -
Scheduling security deposit payments
We should have the ability to Schedule. Hopefully should also work with payment systems to negotiate a refund on the transaction fees.
24 votesNote that we already support holds, they are called "Additional charge" - please see documentation at https://help.hostfully.com/en/articles/3032124-using-the-additional-charge-option
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Push Length of Stay Discounts to Booking.com
As a property manager, I'd like to be able to push the length of stay discount at the bottom of the pricing tab in Hostfully to Booking.com. This is not currently possible due to Hostfully not supporting multiple rate plans in Booking.com. Please vote on this idea if you would like this implemented.
24 votes -
Ordered Triggers for Last-Minute Bookings with Same Day Checkin
Property managers often encounter last-minute bookings where guests check in on the same day the booking is made. In such cases, there are typically two triggers:
1/ An instant trigger for the event of NEW_BOOKING,
2/ A time-based event trigger for BEFORESTAYSTARTS, which allows to fire after the check-in time.
However, when both events are scheduled for the same time, there is currently no hierarchy or guarantee on the order in which these triggers will fire. As a result, the BEFORESTAYSTARTS trigger might send a message before the NEW_BOOKING event, leading to confusion and operational inefficiencies.
…
23 votes -
Run a job report for cleaner
I would like to run a cleaning report to see how many jobs were done in a period of time. Currently I have manually count the number of jobs on the calendar to see how many jobs have been done. This leaves a large margin for error.
23 votes -
Ability to have multiple sub-unit levels
Expand the Sub Unit system to allow more layers.
Ex. if you have a property with 4 apartments. each with room for 4 people. Inside the apartments you have 2 bedrooms in each. Each Bedroom can be rented as a single room with shared bathroom and kitchen and each apartment can be rented as a single apartment.This is not possible today as you have to choose if you would like to rent out the whole property with 4 apartments as sub units or you want to rent out the 4 apartments with the rooms as sub units.
The best…
23 votes -
Repeat guest trigger condition
When a PM rebooks a guest, they want to be able to add a condition that if they are a repeat guest, the guest doesn't get the generic 'looking forward to meeting you' welcome email, but instead a different, more personal email which says something like 'looking forward to seeing you again'. So add a condition if the guest is a repeat guest.
22 votes -
Allow discount codes to be editable and be able to create excluded dates within them.
Currently, discount codes are not editable, which means you would have to delete one and recreate it - but if you try to use the same code, it won't allow it.
It would also be extremely beneficial if you could make discount codes for a long period of time but with exclusions, for example:
If I created an off peak promotion and I wanted it to be valid between October 1st - April 1st but I did not want it valid for peak holidays like Christmas/New Year (16th Dec - 2nd Jan), February half term or Halloween. It would be…22 votes -
Quote or Special Offer option for VRBO enquiries.
I get a typical enquiry from VRBO guests requesting a discount/offer for longer stays. AirBnB allows the option to offer a discount, special offer, but Hostfully integration with VRBO does not. The work around puts the guest out and depends on gaining a lot of trust.
22 votes -
Add option for owner to decline cleaning when creating an owner block
It would be great to add custom details for an owner booking when they block out dates via their owner page.
We're currently capturing owner bookings via a separate webform so the owner can check a box to accept or decline a professional cleaning after their stay is done.
I'd envision a "Decline Cleaning?" checkbox on the New Reservation popup / pane.
22 votes -
Add Request to Book for Booking.com
Right now only instant book is available. PMs would like to use a booking request flow instead.
21 votes
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