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1642 results found

  1. I would like to create a form that guests fill out at checkout, indicating that they completed basic checkout tasks in exchange for a discount code for a future stay. I have someone ready to build the application, we just need access to create a discount code via API.

    7 votes
    planned  ·  1 comment  ·  API  ·  Admin →
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  2. Send the trigger even if the pincode is missing so the guest still receives the rest of the information.

    1 vote
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  3. 1 vote
    0 comments  ·  Calendar  ·  Admin →
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  4. under the pre arrival form instead of deleting them one by one

    2 votes
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  5. 6 votes
    2 comments  ·  Calendar  ·  Admin →
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  6. When a PM rebooks a guest, they want to be able to add a condition that if they are a repeat guest, the guest doesn't get the generic 'looking forward to meeting you' welcome email, but instead a different, more personal email which says something like 'looking forward to seeing you again'. So add a condition if the guest is a repeat guest.

    24 votes
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  7. The system MUST automatically update prices with the standard rate for every month that opens in the future. Since we have the ability to have open windows of 12 or more months this is not easy to have it on our minds especially when you are managing too many properties or is high season...this involves the risk to receive reservations in humiliatingly low price.

    1 vote
    0 comments  ·  Calendar  ·  Admin →
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  8. Customize email notification when the pre-arrival form is submitted. i.e. change MAIL guest for MAIN guest

    1 vote
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  9. Variable in custom template to add Property Cover picture. At the moment, we have to use HTML code if we want to add the property cover to a template which is not pretty easy to use.

    1 vote
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  10. As far as I can tell, there is no way to programmatically set/validate/update the property specific check-in instructions. We would love to automate this process.

    2 votes
    0 comments  ·  API  ·  Admin →
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  11. I received multiple emails when my account failed to renew the 1st time.
    As a former Customer Service manager, It's also unnecessary to mention closing the account if not paid in the initial email. It's insulting to your customers. It's a once a year payment, so it's likely that a card used last year is no longer valid.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  12. I would love for someone to set up direct integration with Go HighLevel. Sending leads, bookings, etc... to GHL. Sharing contacts with GHL.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  13. Ability to bulk save or remove rental conditions for all or some specific properties would help save time when we have several properties and when rental conditions need adjusting.

    2 votes
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  14. Currently, it's not accurate. I need to be able to add the exact cost of cleaning for accuracy. My cleans cost 48.52 each and I can only add either £48 or £49

    2 votes
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  15. PM would like for the line items to be displayed as follows, with one line for taxes instead of cleaning fee taxes appearing separately:

    Rent
    Cleaning Fee
    Admin Fee (etc.)
    Tax
    Security Deposit
    TOTAL

    1 vote
    How important is this to you?
  16. It would be great to have a feature where we can put a "hold" in the calendar for a guest, but without blocking off the calendar. For mid-term rentals, this would be helpful to us as some people book far in advance and it would be best to place them in a unit that works better for our vacancy windows. Basically, we want them "on the calendar" without blocking any calendar dates for others to book, as the individual is flexible on the unit we place them in.

    4 votes
    received  ·  0 comments  ·  Calendar  ·  Admin →
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  17. With the integration with HelloSign, we would love to see the option to have a lease send automatically to the guest upon their reservation (if a direct booking/desired). From a template lease for that property, we would love for HelloSign to be able to pull in the necessary information from Hostfully (check-in/out date/times, address, guest name(s), etc.). I am NOT referring to Hostfully's rental agreement - as that is not legally binding, as a lease signed on HelloSign is. (This is targeted for 30+day stays, the mid-term rentals).

    5 votes
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  18. I want to have the option of adding multiple-choice answer types for pre-arrival form.

    2 votes
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  19. Add a cancellation date field on enhanced reporting

    11 votes
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  20. I always need to click on the reports under Recent reports to know the date range I've run, which is time consuming. I want the report to show which date range I've chosen under Recent report, so I don't have to click on each of them to know the date range I ran.

    I also need the ability to adjust the name of the recent reports I've run so I can easily trace back in the future (like I can do in my offline folders)

    1 vote
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