2275 results found
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Put a modification of reservation duration
When adding nights to an existing stay, allow a time duration to allow them to pay or else the addition is cancelled.
Same as the HOLD duration.2 votes -
Send again easilly the confirmation mail of the reservation if the dates changes
When somebody modify their reservation we can not send manually a confirmation, i would like to resend it like in the message log, fire trigger again. Sometimes we change the dates with no money ajustment an we can not send something .
2 votes -
Reviews average rating (Revyoos)
On our widget, we display the average star rating and nº of reviews according to the sources. As initially you will not use our widget, it would be good if you could display this information on your own review section using the information we provide you by API.
(Priority 2 Revyoos project)
2 votes -
Make it to where logistic reports include last name on reservation
When I export a weekly report to cvs, it only includes the first name on the reservation even though the pipeline and calendar have the last name.
2 votes -
2 votes
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Ability to search messages sent to owners
The inbox tab lists all messages sent to guests, but also to service providers, agents and owners.
Illogically, we can only search and filter messages sent to guests !
If I need to see all messages sent to a specific owner, there's no tool to find that communication thread.
I can only find it by chance in the messages list if the last message sent was not too old.1 vote -
Verify guest PIN is actually active on the lock, and flag conflicts with existing codes
Our guest was locked out on check-in day because their Hostfully Devices PIN never became active on our Schlage Encode lock, even though the booking log said "Lock vendor confirmed SET PIN ... door code was added."
Cause: Hostfully generated the PIN from the last 4 digits of the guest's phone number, and those same 4 digits were already on the lock as our pest control contractor's code. The lock rejected the duplicate, but Hostfully still logged it as confirmed and sent the code to the guest. The daily re-checks only compare against the PMS ("already set in the PMS"),…
1 vote -
Viewing Scheduled Messages directly on the Scheduled Messages page
It would be very helpful to hover over (or click open a pop up box) to see the copy of the message that's scheduled rather than having to note the template name and revert to the Templates page to see the copy.
1 vote -
adjusting scheduled review dates
I'd like to be able to adjust the date/time of scheduled reviews (really, this is great for all scheduled messages). For instance, if I have reviews scheduled to go out 3 days after the stay but decide to go ahead and post the day after, I'd like to be able to choose to "send now" or simply get the option to update the date and time from that page.
1 vote -
System notification when a guest has signed the rental agreement
Have the system send a quick confirmation to the host when a customer has signed their rental agreement "Guest XYZ due to check in on ABC Date has signed the rental agreement".
1 vote -
Support Airbnb's 'visual description' accessibility field in photo library for blind and low-vision guests
Our listing is across from a major museum and school for people who are blind and low-vision, which means many of our guests likely need this accommodation. Because of this (and, just being polite/inclusive writing practices generally), it's very important that we have "visual descriptions" for photos, to describe in text exactly what a photo shows. Captions aren't the same because I'm not going to say "four stools," etc. in a caption.
Right now, the workaround is just partial syncing to Airbnb, but of course, that takes away most of the benefit of using Hostfully across multiple channels.
Please help…
1 vote -
Show accepted cleaning jobs with green dots in the host calendar
Right now, all jobs appear as blue dots in the Central Calendar, even after a cleaner accepts them. The only way to confirm acceptance is to open each job and check the status label (NEW vs SCHEDULED). This makes it difficult to quickly scan the calendar.
In the cleaner’s Service Hub calendar, accepted jobs already appear as green dots. It would be very helpful if the host calendar also showed green dots for accepted jobs so hosts can instantly see which tasks have been confirmed without opening each one individually.
1 vote -
1 vote
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Add the property floor map/ layout as a room type
In the set room section I want to have a property layout type.
1 vote -
Transaction report - add the property internal code
The transaction report doesn't allow any additional columns to be added, but it doesn't show the property the transaction is attached to. Add this as a column for filtering when downloaded - help to quick find transactions / reconcile accounts.
1 vote -
Pull in the emoji responses from Airbnb messages
In Airbnb, guests and hosts have the ability to do emoji responses. This is not a separate message, but an emoji response to a message. This can be really helpful for quick responses. Those emoji responses do not pull into Hostfully and this can cause us to miss when a guest replies.
Please have the ability to pull in those emoji responses into the Hostfully inbox.1 vote -
Individual Read/Unread Message Status for Team Members
Allow each team member to have their own read/unread status for guest messages. Currently, when one user opens a message, it is marked as read for everyone on the team. This makes it difficult for teams to identify new messages that still need attention.
Ideally, opening a message would only mark it as read for that specific user, so other team members can still see it as unread until they review it themselves.
1 vote -
Show Airbnb Total Host Payout in Pipeline
The total amount currently shown in the Pipeline includes guest fees and taxes. However, these amounts are not included in the Airbnb host payout, so the Pipeline total does not accurately reflect the amount the host will receive.
1 vote -
Option to Link Manual Jobs with Specific Bookings
1/ Use case:
Currently, when a manual job is created from the calendar, it is tied only to a specific date rather than a reservation. This limits dynamic updates and forces PMs to manually adjust job details whenever reservation information changes.2/ Feature request:
Allow PMs the option to link a manually created job directly to a specific reservation during/ after the job creation.
When creating a manual job, users will have two choices:
Option A — Independent Job: Job is tied solely to the selected date (current existing behavior).
Option B — Linked Job: Job is explicitly linked to…
1 vote -
Include “Toilet” as an Amenity
Include toilet in amenities
1 vote
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