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1622 results found

  1. As a VRM, I would like to get a notification when guests request a hold from my Quote sent.

    At the moment, when they request a hold, it only directs guests to Hold confirmation page and the status is updated on my Pipeline page, calendar is blocked without notice.

    1 vote

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  2. I would suggest an override button and an adjustment to how this process works.

    If I have a customer over the phone that wants to make a payment on an existing reservation and I need to adjust the financials, I should not have to change settings to save the lead. This increases the chance of us not collecting payment or providing great customer service.

    I can understand preventing us from changing dates due to overlap, but the whole reservation should not be locked.

    We should still be able to adjust names, contact info, add notes, adjust financials, etc.

    I would…

    2 votes

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    under review  ·  0 comments  ·  Calendar  ·  Admin →
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  3. Would like to see an integration with Stessa accounting software. Best accounting software for both short term and long term rentals.

    2 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  4. Adding the ability to send warnings to teams when check out and check in times are not between certain working hours, for example somebody checking in at 22:00 would need special care from the team, thus a notification to their whatsapp a couple of hours from the checkin will be very useful and may prevent problems with the guest

    2 votes

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  5. When writing an email from the inbox, I miss having a tool box where I can add our signature + logo, or simply put characters in bold, italic, underline... add a link, etc. It would be great also to be able to add variable that automatically translates into the related data within the mail body.
    We have tool box (not consistently I've seen) when creating or editing a template, so why not when writing from the inbox?

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  6. Have a way to preview your property during the set up process without having to go "live" first. This would enable the manager to preview the look and feel for the end user and catch any mistakes, as well as offer the homeowner a chance to see the property before it goes "live" as well (in the case where a property is managed by a company or another person)

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  7. Notification for failed trigger so PM can resend or check what is missing

    93 votes

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  8. Would be great to have a map you can embed on custom websites and landing pages!

    3 votes

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  9. We need for options to customize the "Email property list" option in calendar. Right now is only English and by default it does not show the dates I was filtering.
    I'd love to have a preset option with variables and languaje picker.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  10. I'd like to have a trigger fired a Job notification to an assigned service provider based on the Job type when there's a Job created.

    In other words, I'd like to have 1 more condition for Job created trigger which "Job type".

    And I want all service providers' jobs to be populated under that category.

    5 votes

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  11. I would like property custom datas (amount, numbers, or any type of info) to be pushed to enhanced reports, within the property fields.
    For instance, while I don't want to add a linen fee in the price (because it is included in the cleaning fee), I need the linen fee to appear for each reservation in the report in order to calculate the owner income (Our linen fee is not per guest, the fee depends on the property beds number).

    1 vote

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  12. While checking with Davut, we're advised that the system won't auto refund if it recognizes the reservation is from Booking.com.

    The auto refund feature should work for all reservations whose payments are processed via Stripe.

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  13. Would be great to have more variables for late checkout like extra hours, extra charges, etc... this would be used when a guest pays for a late checkout for example, when they pay for 2 extra hours, the confirmation email should provide the new check out time, and the total hours their reservation has now been extended. Thank you!

    4 votes

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    0 comments  ·  Service Hub  ·  Admin →
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  14. We'd love to pull Tax ID number in Agency settings in Enhanced reporting since this is something quite important for Australian businesses.

    2 votes

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  15. If the guest goes to a specific property page, they can check the dates that are available (highlighted) and the dates that are booked (greyed out).

    On the main page, since it's sorted by locations, which means that if PMs have 3 properties at the same location Show Low, AZ, the system can't provide availability of a single property and ignore the other 2. Therefore, I believe it's by design to show the Calendar this way for all dates.

    However, because we only have 1 property for each location, the system should show the availability of each property instead of…

    1 vote

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  16. I just checked and Hostaway does have this feature to to export the whole calendar to other channels instead of each listing. It would be much simpler and time saving.

    1 vote

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  17. Pre-Arrival form captures guests and sub guest information. I would like to have access to my guest as well as the people that came with them and their emails if that was filled in.
    I had to contact Hostfully to provide that information to me. The sub info was left out and needed to be requested each time I wanted the report.

    9 votes

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  18. I have several restaurants in my guidebook that have a full bar as well as a restaurant. Currently it is necessary to list the restaurant twice separately as a restaurant and as a bar. It would be more convenient to just select the restaurant once and then be given the option to add multiple categories related to the restaurant.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. 1 vote

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  20. I have connected a couple of properties to the Airbnb calendar of the owner via iCal, which is causing the owner's bookings from Airbnb to appear in check-in report, even in Quickbooks.

    It would be great if these bookings should not appear there as the owner takes care of them.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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