1581 results found
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Add Superhog condition to trigger - complex condition
On the complex condition trigger which sends out check-in details.
I need the condition when Superhog checks have been made then send out the check-in details.4 votes -
Have the ability to hide Agency address in rental conditions
I would like to have my agency address not being generated in Rental conditions or have option to hide it for security reason.
7 votes -
Property report with more fields to export property data
More fields in Property reports to export data such as property information (address/ long-lat), listing content (description, note, public name, rules ...), property setup (property type, bedrooms - bed type, guests, rate, fees ....).
It would be much more helpful if we can export it from UI as we have multiple properties and this kind of report can help us with an overview of properties setup and we can figure what we have to fix.
23 votes -
Ability to edit pre-arrival form
Would be cool if we could have more editing possibility over this pre-arrival form. If we could add some text, for instance if I could add a text-box above the esimated arrival time:
"Please note that arrival time is possible from 3pm" or if a message could show saying "only from 3pm" for isntance.Instead of custom field, if we could chose the way we want to organize info on this pre-arrival form with "drag and drop" of elements.
15 votes -
Custom Data - Variables
Currently if I create a Custom Variable, the Custom Data field won't hold its formatting and will send over as a large lumped together message with no enters or spaces. I would like to add Custom Variables with multiple lines such as Check Out Instructions or House Rules etc so I don't have to create multiple Templates for each property.
7 votes -
Consolidate all fields in all types of enhanced report
In enhanced reports tab, I noticed that the financial report seems to have almost all fields available to add in the report, but in other types of report some fields are not available.
For instance, I need to build a report for the government regarding tourist tax. I would love to add the tag of the guest in this report, because that is a workaround I have found to include the origin country of the guest in the report (by the way it would be useful to have a field for the country of the guest).
In a financial type…1 vote -
Service Provider calendar only displays assigned jobs
It would be great if Service Provider calendar only displays jobs assigned to them not all of the jobs related to the property because there may have more than one cleaner.
Its to reduce confusion with different suppliers. We've had occasions where suppliers just look at the calendar and not the actual jobs assigned. the result was two people turning up to the same job.
2 votes -
Text formatting for templates
I want to be able to change the text size, fix indentations and color texts.
9 votes -
Properties TAB
When we need to update a property, we go to main menu then properties. We click in a specific property to update. If we want to update another one, we have to go again to the main manu, properties and click on the new property. It should have a toogle to change from all availables properties without the need to back to the main menu
1 vote -
Add white label Favicon to the Guidebook
It would be great to have the ability to use a logo or other favicon for the guidebook.
3 votes -
Dates entered in the property search widget should auto populate in the property booking widget
On the property search widget, if a guest enters dates in the widget, it takes you to the page with the properties available for those dates. If you click on a property, then it takes you to the property page, but the booking widget does not auto fill the dates that the guest already selected. It would be helpful to have the dates auto fill that they already entered in the property search widget.
3 votes -
Map property internal name from Hostfully to BDC Internal name in Extranet / Group page.
In Hostfully I created titles in English and French. But in BDC, they are only displayed in english regardless of the language I selected in BDC. This is a problem because we lose visibility by our french speaking audience.
Therefor, I would prefer the internal property name to be displayed in BDC. Also, this would make it easier to find the property in the BDC extranet group page.
2 votes -
Support NEW_BOOKING_REQUEST event for webhooks for booking requests from all channels.
Support NEWBOOKINGREQUEST event for webhooks for booking requests for channels that provide booking requests
4 votes -
Send reminder to guest when they didn't leave the review their stay
I would just like reminders sent to guests who have not yet left a review, if they have left a review then they do not get the reminder,
So a set message encouraging to please review the property
2 votes -
Ability to send a test email from template creation
Why should it be that the creation of an email template should be tested on a live guest? Please allow the ability to send a test email to confirm that the email appears the way it is intended.
1 vote -
Ability to delete a service for a particular service provider
I have created a bunch of services for a service provider. Turns out we can create but not delete! Please add a delete button.
On the service provider page the list is now long and messy. I would like the possibility to delete unused services and also, I would like the list of services to be sorted out alphabetically.1 vote -
Ability to pull a report for Service Providers assigned to each property
We would like to know what cleaners or service providers are assigned to what listing
1 vote -
Add incoming airbnb review as a trigger
Best-case scenario would be ai drafts a reply and sends to the appropriate team member (filtered by star). The team member could click accept to post the review reply easily, or edit and then post directly from the pushed notification (within hostfully, or within email, or whatever made sense).
2 votes -
Check box "Send copy to Agency" for custom templates
The check box "Send copy to Agency" in custom templates like the one in system template is for control purpose, we always do send a copy to the agency.
This is because (as you are aware of) the toggle function is not working well and we need to know when and if a template has been send (automatically and manually). It’s our work process at the moment. Also once in a while the connection we have via Outlook got a token error.
This is also a check when we don’t receive a email send into our Outlook Inbox.
1 vote -
More flexibility to split the charge into more than 2 payments
Hi team,
At the moment, the system doesn't support splitting 2nd payment into 2 or more payments.
As a workaround, users should:
1. Create manual payment link from Stripe > send to the guest
2. Once the guest pays, Record a payment manually from Pipeline
3. When the 2nd payment is due, the payment link will be sent to the guest with the correct amountThat seems like a very overly-complicated way to handle this very simple use case. We would love to have an option to bill card on file and apply to balance feature to the platform.
6 votes
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