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  1. I got this error when trying to create new BDC listings from Hostfully. The listings are in France:

    TPAExtensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location(#321) - TPAExtensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location(#321) - TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location(#321)

    The option to Set Taxation is only visible for connected listing. Thus, to solve this, I have to create a hotel from BDC first before connecting it to Hostfully.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  2. As a property manager, it is really important to have a field that allows me to keep notes related to the specific discounts that were provided. They could vary in duration, could specify why the discount was given, and who it was for, or who authorized it.

    2 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  3. Customer is requesting a report with a field to show booking percentage by channel and property.

    1 vote

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  4. Ability to change the order that the properties are displayed in the Direct channel

    4 votes

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  5. Would be great if we could set up multiple rental agreements to then have the guest sign as needed. For example, if I wanted to add bike or paddle board rental - multiple templates

    9 votes

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  6. When system sends an emails of 'new booking', it serves as no-reply email so when Owner replies to that email, it does not send to our inbox or email.

    It would be much more helpful for the owner to simply hit the reply button and write accept or decline and we can see that reply within Inbox, or at least it can be forwarded to our email in Email settings.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  7. I want to be alerted when there's any channel sync error. Currently, I need to head to the Channels page and check the sync button to make sure everything is running smoothly.

    19 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  8. Create an option to add multiple cancellation policies, e.g. flexible/standard and a discounted non-refundable, and display their restrictions and benefits.

    1 vote

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  9. Currently, both Bathtub and Jacuzzi in Hostfully are mapped with Bathtub on Airbnb (since Airbnb doesn't have Jacuzzi on their UI). Thus, if we import a listing with bathtub from Airbnb to Hostfully, both amenities will be checked in Hostfully.

    I want only bathtub amenity to be checked. Bathtub isn't the same as jacuzzi. Jacuzzi is a unit with the jet & bathtub is only a unit for bath only.

    2 votes

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  10. The Booking Window minimum can be 1 month. We'd like 2 weeks to be the minimum.

    2 votes

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  11. As most of our managers works from their phones it's crucial that all our bookings line up precisely on the app. I got confused today and immediately assumed it's double bookings.

    we want to make it as easy as possible for the managers so they don't over stress when seeing something like the screenshots on hostfully.

    we would like to only see from Airbnb side of the app only confirmed bookings as when we see all the booking request aswell even though it was not approved you immediately start worrying about double bookings, if it is possible to only put…

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  12. I'm having trouble scheduling the owner reports to be published on a certain day of the month. I was told that I could only have them run on the day of the month I set up the schedule, but it seems to be defaulting to the 1st of the month and that is not the right day for us to run said owner statements. Please help.

    2 votes

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  13. 1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. Ability to forward all emails from inbox to multiple team members.

    5 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  15. Name formula be used to automatically pull data from the already set up property: i.e. using no. of bedrooms, location, and property type to create a property name: e.g. 4 bedroom loft in Ontairo...?

    1 vote

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  16. Sometimes we need to use iCal links instead of API connections for channels or platforms or websites that do not connect directly to Hostfully.

    However, it causes a major inconvenience that those blocks imported via iCal links prevent guests from completing their payments via Hostfully links. Therefore, we have to ask for support to remove those blocks every time a guest has that issue or we have to remove the links and wait for guests to complete their payment then add the link again.

    It's really inconvenient and time-wasting. Is there anyway we can improve this flow with iCal sync…

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  17. Add Zapier trigger for new booking request/inquiry. This will help with database generation

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  18. Connect with Holidu

    1 vote

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  19. Sometimes, when the credentials or Property code entered when connecting to VRP are wrong, there's no warning or status to indicate that.
    The only way to know is to create a test booking to see if there's any error. It's after the fact and leads to many issues to deal with.
    It'd be great if the system can test integration status and shows errors if any so we can prevent such issue.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  20. Be able to be customize how many days we see on the calendar > instead of seeing more than one month, be able to see only two weeks, for example.

    5 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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