1818 results found
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Have ability to turn off System template for specific reservations
Yes as for our concern, some of our guest did not experience a great stay due to unwanted issues that occur and sometimes issues are out of our control. It would be helful to have an option to turn off specific review request to a guest that booked directly and have experienced an issue.
I want to turn off system template on some bookings that we don't want to send out the message.
2 votes -
Short-term and long-term cleaning fee on Booking.com
I want to apply short-term and long-term cleaning fee on Booking.com just like Airbnb does
1 voteWould you please provide more information about this request? We do not find information about this capability in Airbnb, and would need to better understand the charging scheme you would like to apply to cleaning fees depending on the length of stay. Thanks.
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Move guest communication from Hostfully to Breezeway
I want to move guest communication to Breezeway due to a new Breezeway program called "Breezeway Assist" which is a 24/7 inbox monitoring option.
1 vote -
Adding photos in the check-in instruction section under propertie
Adding photos in the check-in instruction section under properties, will not only improve the guest experience, it will also be time saving for the property manager, as he or she will have to answer less questions from the guest. Photos are also universal, so in many cases guest that don't understand English or the languages Hostfully support, can still access the property effortless. I know other PMS does have it.
Furthermore it is easier to show the guest where to park their car or.
1 vote -
View which owner has been sent their owner reports
I want to view the owners to whom I have sent their owners report
1 vote -
Change how the order summary shows on payment link
At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.
However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.
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2 votes -
Ability to customize the color of blocks in the calendar
We'd like to have the option to create agency blocks with different colors for a more efficient organization of the calendar.
6 votes -
"allow booking requests" checkbox for Airbnb should also apply to dates past the booking window
Airbnb allows this on platform, it should work via API as well
2 votes -
Show photo tag as dropdown list
For the photo tag on photo tab, I need to type the name the same with the tag list. There should be a drop-down for it at least
2 votes -
Arrival and Departure time in Stay details tab defaults to Property Checkin/ Checkout time when adding lead
When adding a lead, on the 3rd tab "Stay Details", the default Check-in time is 12:00 AM and the default Check-out time is 11:00 AM.
It is a bit confusing. It's not a natural feeling to save something that looks wrong compared to our settings. So it would be better to have that Arrival and Departure time be default to the checkin / checkout time from Property Settings.
- Click Add lead
- Select Checkin, Checkout Date and Property
- Arrival and Departure time in Stay details tab are changed automatically to the settings of that property.
2 votes -
Adding payout IDs from Stripe and OTA channels to reports
I want to add a column into my financial reporting that includes PAYOUT ID from Stripe and the channels (Booking.com and Airbnb). My owners require the PAYOUT ID that appears on their bank statments so they can easil reconcile their accounts.
1 vote -
Ability to use the property URL with the discount codes.
Previously we were able to use a format in the property URLs that automatically added the discount code for the user. Now this type of format does not work anymore. We would like to have the ability to send discounted rates to the customers adding the discount codes to the property URLs.
2 votes -
3 votes
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Ability to set different cleaning fees based on length of stay
Allow the cleaning fee to vary depending on the length of stay. For instance if a guest has a long stay of two months the cleaning fee should be double a typical 5 night stay.
15 votes -
Have ability to duplicate an existing booking to a different date range
I want to create multiple bookings for the same guests but for different periods. It would be great if I can duplicate a booking onto different period, so I don't have to re-fill the guest's information everytime.
Rebook feature only works with past bookings. I can't do it when the guests inquired.
2 votes -
Synchronization of refund statuses between our lead orders and Stripe transactions.
Context
* Refund issued in the lead order.
* Guest's impatience regarding the delay in receiving a refund, I cancelled the refund directly in Stripe and transferred the funds to the guest. However, despite the refund status being updated to "failed" in Stripe, the corresponding lead order continued to display the refund as "successful."Feature Request: I am requesting a feature enhancement that ensures synchronization between the refund status in Stripe and the corresponding lead order. Specifically, when a refund is cancelled directly in Stripe and marked as "failed," this status should be automatically reflected in the lead order.
4 votes -
Webhook for PINCODE_UPDATED
To have event PINCODEUPDATED for webhook, at the moment, there are only PINCODECREATED
PINCODE_DELETED3 votes -
Differentiate dates when being restricted or blocked on the date picker in Direct booking site
Dates, which are restricted in "Check-in", are displayed as grayed out in the date picker when the guests select "checkin date", similar to the blocks, which is confusing and makes the guests think it's not available. I would like to have it work similar to Airbnb
- Dates are restricted are grayed out
- Dates are indeed unavailable/blocked are crossed out
https://prnt.sc/06fN2T2ZaUPo3 votes -
Compare pricing current vs. same period last year
I want to compare pricing last year to this year.
4 votes% comparison will be added to the Analytics page (and on Dashboard page for the default current month selection, comparing to previous month there).
First we'll add a default comparison of current period vs previous period. So you will select this year and we'll show % comparison of this years data against last year.
Then we'll offer a comparison option for "same period last year". So you'll select "this month" for instance and we'll show % comparison with same month last year.
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Recorse for confirmed, unpaid bookings if guests don't pay
At the moment, Vrbo and Booking reservations with failed payment will still come into Hostfully as confirmed unpaid bookings. If guests have already stayed or left, I want to have a recourse or protection in case they damage the property or don't pay.
5 votes
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