1647 results found
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Map property internal name from Hostfully to BDC Internal name in Extranet / Group page.
In Hostfully I created titles in English and French. But in BDC, they are only displayed in english regardless of the language I selected in BDC. This is a problem because we lose visibility by our french speaking audience.
Therefor, I would prefer the internal property name to be displayed in BDC. Also, this would make it easier to find the property in the BDC extranet group page.
3 votes -
Ability to delete a service for a particular service provider
I have created a bunch of services for a service provider. Turns out we can create but not delete! Please add a delete button.
On the service provider page the list is now long and messy. I would like the possibility to delete unused services and also, I would like the list of services to be sorted out alphabetically.6 votes -
Ability to pull a report for Service Providers assigned to each property
We would like to know what cleaners or service providers are assigned to what listing
2 votes -
Add incoming airbnb review as a trigger
Best-case scenario would be ai drafts a reply and sends to the appropriate team member (filtered by star). The team member could click accept to post the review reply easily, or edit and then post directly from the pushed notification (within hostfully, or within email, or whatever made sense).
2 votes -
Check box "Send copy to Agency" for custom templates
The check box "Send copy to Agency" in custom templates like the one in system template is for control purpose, we always do send a copy to the agency.
This is because (as you are aware of) the toggle function is not working well and we need to know when and if a template has been send (automatically and manually). It’s our work process at the moment. Also once in a while the connection we have via Outlook got a token error.
This is also a check when we don’t receive a email send into our Outlook Inbox.
1 vote -
More flexibility to split the charge into more than 2 payments
Hi team,
At the moment, the system doesn't support splitting 2nd payment into 2 or more payments.
As a workaround, users should:
1. Create manual payment link from Stripe > send to the guest
2. Once the guest pays, Record a payment manually from Pipeline
3. When the 2nd payment is due, the payment link will be sent to the guest with the correct amountThat seems like a very overly-complicated way to handle this very simple use case. We would love to have an option to bill card on file and apply to balance feature to the platform.
7 votes -
Payment of Long-term Airbnb reservations (from 28 nights) needs updating correctly in Hostfully.
For Airbnb reservations from 28 nights, Airbnb will split the payment into 2 transactions but in Hostfully there's 1 transaction and it shows as fully paid at the beginning while it is not.
Payment of Long-term Airbnb reservations (from 28 nights) needs updating correctly in Hostfully.
3 votes -
Show tax on a tax on the same line with tax itself, basically, the total tax
Hi team,
At the moment, on Order details page, it shows the detailed breakdown of each tax, and tax on a tax is on a separate line.
It's your current design and it's not possible to change on UI for now.
However, we'd like to show tax on a tax on the same line with tax it self, basically, the total of each tax, instead of having 2 lines for 1 tax.
it's more the details for customer invoicing that we are interested in.
3 votes -
Channel performance report
Hi team,
We'd like to have a report to determine what percentage of bookings come from each booking platform. For example I would like to be able to see what percent of bookings come from Airbnb, BDC, etc.
For now, it's possible to run Property performance report or any others, but the Channel performance one for agency.
1 vote -
Widget with a picture of the property to add on my website
I'd like it for my main "Rental Properties" page on my website. So people can see a picture of the property before they click into anything.
1 vote -
Show phone-number country code in signatures
Since we work with international clients, it would be usefully that the variables [$AGENCYSIGNATURE$] and [$AGENTSIGNATURE$] display the full phone number INCLUDING the country dialing code.
Currently the phone is displayed as "771234567" : all number sticked together and without 0 before, so it's wrong for both for national and international clients.
5 votes -
Notification to service provider when guest has purchased a service
I want to send service provider notifications when a service has been purchased both as part of a booking, and when guests buy it from the guidebook.
2 votes -
Provide a template variable for number of pets
As a VRM, I want to have a variable to populate number of pets in the template to send to my cleaners.
23 votes -
Ability to rename Government ID field for Pre-arrival form
Our guests are confused by the request for "government ID." We would prefer for it to be specific and say "Driver's License or Passport.". We would love to edit such field on UI.
14 votes -
Show all Stripe transaction, including Incomplete ones to match with Stripe
We'd love to have all Stripe transaction shown on Transaction tab on Hostfully, including "Incomplete" ones to match with Stripe so we can easily track all the transactions.
1 vote -
Enhanced reports schedule range
When I want to schedule an enhanced report to be sent for instance to our concierge so she can handle the check-in, the range options are fixed like : last week, last month, last quarter, last year and this week, this month, this quarter, this year... however, if it's end of July and I set for this month, she won't see arrivals of the next week. It would be more relevant to have ranges in the future like: next week, next 30 days, next 90 days.
5 votes -
Have option to show taxes in one line for Airbnb lead
As a VRM, I want to see the tax in one line, similar to Airbnb host payout record "Property use taxes" instead many tax lines so It can be cleaner in view.
2 votes -
1 vote
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An owner wants his listing to be on a firm cancelation rate during holiday periods.
the client feels the holidays periods are where they can make the most money. they want to restrict guests from booking and then changing there minds. However they want to be flexible during the other periods so therefore want a cancelation to be strict during holiday busy times and flexible during all other timers.
2 votes -
1 vote
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