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1398 results found

  1. Currently hired our web developer to build out our direct booking website. The only option where I can have them access the Direct Booking Website setting and White Labelling settings are if I assign them to Manager...

    However, it does not feel right that the only way to provide access is to give as much access and responsibility as we do for them to only access what they need.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  2. I would like to see all owners under the Owners Tab without having to click on the first letter of their first name or search in the search box. The search box and the alphabet option should only be a filter option when you have dozens of owners.

    10 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  3. It would be helpful if each Pricing Period had a different color on the Pricing Periods tab (under Agency Settings). Right now, it just shows one color (I assume it's the color of the person who entered the Pricing Period info).

    Also, it would be nice if you were able to see the details of the Pricing Period (such as name/date) when you mouseover the date on the calendar in Pricing Periods.

    As a side note, I found and reported a glitch where if you delete a Pricing Period you may not be able to create a new one that…

    2 votes

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  4. At present, the PointCentral integration does not automatically create lock codes for any existing bookings in the Hostfully calendar.

    In order to generate codes, each booking must be manually opened and re-saved. with 44 listings and nearly 1000 open reservations, this is a very arduous task.

    Surely there must be some way to make this integration backward compatible, or at the very least create some kind of master "refresh" button/script that effectively opens and re-saves every reservation in the calendar automatically to accomplish this.

    1 vote

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    under review  ·  0 comments  ·  API  ·  Admin →
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  5. Make all sections of a listing page as moveable widgets so that an operator/manager can decide how to order the information on public listing page. This will greatly improve marketability and ensure that the information that guests find most important is closest to the top. For instance, after "Description" should come "The Space," "The Neighborhood," and then "Other Things to Note" far below the fold -- closer to the House Rules Section.

    7 votes

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  6. The Room inventory feature will allow users to manage multiple units in the same building. Imagine you manage 40 equal design units in the same building like us and you need to create and manage the same 40 separate listing in all platforms. And this feature will allow hostfully to expand their business to small hotel´s managers too.

    1 vote

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  7. It would be great for there to be a complex trigger option after booking confirmation. If we could choose to have a message sent a certain number of hours after book, this would allows us to send a personal message prior to the automated messages starting. I know there are other work arounds but simply having the trigger option would make this simpler

    14 votes

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  8. When a guest requests to alter their Airbnb stay, the notification only goes through Airbnb. I'm a co-host and have several other Airbnb accounts connected to my Hostfully account. When guests request an alteration, I don’t get any notification of that.

    I would like for Hostfully to provide notification for me so I can approve/decline Airbnb guests for an altered stay.

    21 votes

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    2 comments  ·  Channels  ·  Admin →
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  9. Hey,

    We have access to a webhook which tells us when dates are blocked out but there isn't one for when the dates are removed.

    We currently use the webhoooks to be notified of new/cancelled bookings and new blocked dates. Our internal system gets updated with the dates but once the blocked dates are removed our systems do not get notified of this change.

    It would be great if it could register an update to the webhook "BOOKING_CANCELLED" or even have a new one that we can set up.

    Cheers
    Jamie

    4 votes

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    1 comment  ·  API  ·  Admin →
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  10. As a PM, I would need to update Post Booking Details for guest to have the updated information after making a reservation, but it is not available in PMP now. And I do not want the information displayed in the public section where people can view it freely.

    5 votes

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  11. As a PM, I want the Scheduled Messages page to have the same Search fields that the Message Log has.

    6 votes

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  12. As a VRM I would like the discount code dates ranges to be inclusive of the start and end dates so that it is very clear to me what the valid dates are.

    Right now, the valid date range doesn't include the Start and End dates.

    7 votes

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  13. Similar to the Stripe implementation, please enable the feature to connect to more than one PayPal account.

    8 votes

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  14. As a VRM I would like to search for threads between the agency and the owner so that I can respond to the thread.

    Right now, I can’t find the Inbox thread with my owners in PMP, even though the thread is visible from the owner portal.

    6 votes

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    0 comments  ·  Inbox  ·  Admin →
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  15. As a PM I would like the HelloSign contract to be sent automatically when I manually enter the guest email address to the reservation.

    When a new booking comes in we don’t always have the guest's email. In this case, the PM can manually add the guest's email. On update, then Hostfully should send the HelloSign contract.

    We don’t always have the guest's email address because of the change in how Airbnb handles email. The PMP needs to update the HelloSign process so that we can manually enter the email address of the lead and that will trigger the HelloSign…

    7 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  16. As an agency that lists vacation rentals on Booking.com, I want to ensure that the payment flow is SCA compliant. Right now, some payments from guests fail due to the integration not handling 3D Secure authentication and is not SCA compliant.

    8 votes

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    2 comments  ·  Channels  ·  Admin →
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  17. As a PM, I would like to have Booking.com reservations that failed during a database update / outage on PMP to be imported to the system. As of now, it just failed, which resulted in no lead created, and resulted in doubled booking. I have to contact Hostfully support so that they manually import these failed bookings.

    4 votes

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  18. Please have the feature of multi-room booking so that my guests can book multiple rooms at once on the checkout.

    30 votes

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    planned  ·  6 comments  ·  Other  ·  Admin →
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  19. We would like to automate our guest notifications about when to take out the trash and do other day-sensitive communications.

    6 votes

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  20. As a PM, I would like to have more property-type options in Airbnb to choose from. At the moment, PMP is missing these: barn, campsite, casaparticular, cycladichouse, dammuso, farmstay, guestsuite, heritagehotel, kezhan, minsu, pension, ryokan, shepherdshut, trullo, windmill.

    5 votes

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