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Property Management Platform - Web

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1302 results found

  1. View all recent reviews in one report or place in hostfully. With multiple properties, it is too tedious to go through each property to read reviews. One report that displays all reviews would work great.

    22 votes

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  2. Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability in the widget we insert in our website.

    3 votes

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  3. When somebody modify their reservation we can not send manually a confirmation, i would like to resend it like in the message log, fire trigger again. Sometimes we change the dates with no money ajustment an we can not send something .

    1 vote

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  4. As a PM or a Service provider, I would service provider portal to show the number of pets on the Jobs tab and the Calendar tab, along side the number of guests. It will help the Service provider plan and prepare better for the cleaning.

    (stacy@condochicago.com)

    3 votes

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  5. It would be helpful if we can make the key color of the direct booking site customizable. This color would modify the Activate State of the Tabs (Calendar, Map, Reviews, etc), the book now, the calendar booked dates, the stars and subtext for reviews. These are all currently a green. Currently the Book now button on the widget is also more like a Cyan than the green used in other areas. All these colors should be consistent and ideally adjustable on the Direct Booking site settings. We can do this if we use widgets separately, but unable to customize within…

    7 votes

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  6. I would like to do run a report that shows the subtotal for each property in a chosen time period without running a separate report for each of my 60 properties or using excel

    6 votes

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  7. Tracking of messages and quotes sent. It would be very helpful if we can know if messages and quotes have been successfully delivered and opened, like what Mailchimp does. I am new but have not successfully gotten a booking from a quote being sent, so knowing if the messages are going to spam or inbox and evened opened would be helpful, so message content or title can be changed to increase views.

    9 votes

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  8. Please give us the ability to change the font of the messages templates. I copied and pasted my messages I had stored previously, which are not matching the writing style of the variables such as guest name, and it looks sloppy IMO. Or give us the option to match the variable styles or reset to default maybe?

    49 votes

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  9. When we managed around hundred properties and lots of
    reservations, we have seen that is easier to search a reservation by the
    name of the external id of the reservation.

    I found that we can search a reservation by the name of the guest in the
    pipeline. However, if he has some reservations or have the same name, is quite hard to figure it out. However, when I included the reservation number, any result showed up.

    • Nest Host
    6 votes

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  10. Right now, applying a discount to an owner or agent originated booking/hold does not change the taxes due from the original total. I could discount any amount from the nightly rate and the taxes still reflect the original charge.

    8 votes

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  11. Changing the Pre-Authorization Charge to Start at Time of Check In and Not When They Book

    10 votes

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    3 comments  ·  Payments  ·  Admin →
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  12. Need the ability to integrate with vrbo and airbnb new listing discounts, if I list my new property in Hostfully first I don't have a way to turn on the new listing discount with vrbo.

    4 votes

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    0 comments  ·  Channels  ·  Admin →
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  13. Enable a booking window shorter than 1 month. I have a listing that I offer as a full house in advance, then if I have availability, I open up as a duplex to have 2 smaller listings. But I prefer for preference to go to the larger house.

    8 votes

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    3 comments  ·  Other  ·  Admin →
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  14. The current template and trigger section is cluttered. You have to create the same message several times if you want to send it out via airbnb message and a duplicate message to send via email and another duplicate for sms.
    There should be only one message and a checkbox for each delivery method.

    7 votes

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  15. colour coding would instantly identify which channel the message comes from

    6 votes

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    under review  ·  1 comment  ·  Inbox  ·  Admin →
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  16. If This, Then That messaging. I need to be able to send different messages out based on variables like length of stay, staying over garbage day, booking lead time etc.

    4 votes

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  17. Integration with Tidy App - even at their beginning stages they have been more involved and helpful than any other cleaning service I have tried. They flew in a trainer to train my team and have customized my entire experience. The only thing missing is an integration with Hostfully.

    1 vote

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    1 comment  ·  Integrations  ·  Admin →
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  18. Add a tool to view the "private feedback' guests leave with their public review. This is where important property info is often left, and is very valuable info to pass along to supply stockers and maintenance.

    8 votes

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    1 comment  ·  Reviews  ·  Admin →
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  19. Autohost screens guests, and if a guest fails the verification and/or is high-risk, that information should be available in Hostfully. Then, that information could be used as a condition in message triggers, e.g. do not send messages if guest is unverified by AutoHost. I would also want to see that data available in the API so other integration partners (e.g. Akia) could use it as well.

    1 vote

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  20. To help fill gaps in our calendar, we would like to accept offers from non-traditional booking platforms that connect with film production companies.

    7 votes

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