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Property Management Platform - Web

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  1. When we send a quote, it is important to see in that quote the discount applied. For instance, I set 10% for more than a week. Instead to change automatically the daily rate, it should show the discount applied as a single line. I believe that Guests would be more inclined to book with a discount.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  2. After adding the lead details, dates and fees, client information, dates, amenities, and payment conditions.
    I want to be able to generate a PDF file of exactly all the info that is on the website.

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  3. At the moment, we don't have any condition to filter out booking inquiry with unavailable dates so we can automate the booking inquiry sending process for those type of guests.

    I can figure out the template side, but not the trigger side.

    I get a lot of inquiries from non-Airbnb guests for dates that aren’t available at the specific property, but are available at similar properties. I don’t always manually reply until hours later, when it’s too late.

    1 vote

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  4. Be able to customize the percent taken at reservation, or allow percentages in increments of 5s instead of only 10s. Some clients like to take 25% at booking.

    2 votes

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  5. I want to issue reservation refunds from the mobile app

    2 votes

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    1 comment  ·  Mobile  ·  Admin →
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    Note that you can now schedule automated refunds from the Hostfully platform, so this makes manual refunds less valuable.

  6. Something like complex condition where 10 days after stay ends and security deposit received and security deposit not returned.

    1 vote

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  7. Right now, to remove a Third party agency from the PMP, PM need to make a request and it needs to be escalated. PM would like the ability to remove the Third party directly from the PMP (for example, with a delete option)
    Thank you!

    12 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  8. The font color and size of the Owner Report is too small and light, making it difficult to read, also no color to differentiate booking's source.

    If we're able to edit the font/color of the report, it would be much more helpful.

    3 votes

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  9. Get a notification when a lead is about to be expired.

    2 votes

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  10. I want the additional charge option to work with VRP.

    1 vote

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  11. We would wish to add a report that I can run, similar to the custom logistics report, that shows our guests contact information, check in - out dates, as well as sorting based on arrival date.

    1 vote

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  12. PayFast is very popular in Africa. Integrating with PayFast will connect with clients easier in Africa.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  13. At the moment, when there's a sync issue with channel (for example: Airbnb), the error message is not clear and I need to reach out to support every time to check the root cause (an error occurred, could not update booking settings, etc.). I want to have clearer messages so I know what to do to troubleshoot.

    14 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. I would like to be able to delete local recommendations I created in property settings page as there might be duplicate or incorrect items created

    1 vote

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  15. We don't want to have any unpaid reservations from either BDC or Vrbo to block my calendar.

    We have trouble on Booking.com to cancel a booking on Extranet.
    We were forced to call Booking.com to attempt to cancel this cooking. Nothing was done. We have been working on this for awhile now. CAN SOMEONE PLEASE REMOVE the setting that allows a guest to book without proper payment. This makes a high amount of stress on our end and we already wor over 90 hours a week. WE only sleep 4 to 6 hours a night. We do not have tome…

    12 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  16. At the moment, the Notes section is pushed to Airbnb, Hostfully, Vrbo and Marriott.

    We have different notes for each channel, especially the Notes for direct booking site, we want different version for direct site only.

    We'd love to have a feature to only push Notes section to some selective channels.

    2 votes

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  17. Better report generations. I like to be able to pull reports and categorize and edit how I see them to help me monitor guests better.

    1 vote

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  18. On the complex condition trigger which sends out check-in details.
    I need the condition when Superhog checks have been made then send out the check-in details.

    8 votes

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  19. I would like to have my agency address not being generated in Rental conditions or have option to hide it for security reason.

    8 votes

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    1 comment  ·  Other  ·  Admin →
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  20. More fields in Property reports to export data such as property information (address/ long-lat), listing content (description, note, public name, rules ...), property setup (property type, bedrooms - bed type, guests, rate, fees ....).

    It would be much more helpful if we can export it from UI as we have multiple properties and this kind of report can help us with an overview of properties setup and we can figure what we have to fix.

    38 votes

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