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  1. We have a minimum age of 25, so if the lead guest age is not displayed, or their date of birth is not shown, then we have no way to check whether they are over 25 years old. We have 2 guests checking in today that we have had to speak with and one we had to cancel as she was only 19 (even though she ticked the box to say she was over 25). This would be very helpful as a quick glance to see how old the lead guest is and to see if they are eligible or…

    4 votes

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  2. Add dark mode option in settings for Hostfully PMP

    3 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  3. in the situation when payment is handled by booking.com, booking.com charge 2.5 % fee in addition to their commission, this amount is not shown in Hostfully and is not deducted from the reservation amount. This amount should be shown in the reservation breakdown on Hostfully and automatically deducted from the revenue.

    6 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  4. I want to be able to customize the report header and allow me to remove unnecessary information to help the report in one page and easier to read.

    3 votes

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  5. When I change the guest email on pipeline > click on the send message button. I want the original thread (with the initial email) combined with the new thread (with the updated email). It should not open a new thread with no message inside. Thank you.

    7 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  6. Permission to allow owners to see the Property Manager's guest communication be of benefit

    4 votes

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    received  ·  2 comments  ·  Owner Portal  ·  Admin →
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  7. I would like have a small amount of photos that I can select which OTA those photos sync to showcase different attributes and amenities of the properties specific to a channel

    2 votes

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  8. When you are in the calendar you could cancel a booking rather than having to leave the calendar and go find the listing in the pipeline- which is an unnecessary extra step; this would streamline workflow.

    And it would be so much faster and easier, less opportunities for mistakes.

    59 votes

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    13 comments  ·  Calendar  ·  Admin →
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    We'll soon introduce all pipeline actions directly within the lead modal. So you'll be able to cancel a booking by clicking on it from the calendar, then selecting the Cancel action within the lead modal.

  9. 4 votes

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  10. 1 vote

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  11. Only suggestion I would make is to make the "View Order" button a bit more obvious, maybe make it available within the pipeline as one of the options that pops up when you click/hover over the circle. We don't have to click "Edit" to see that button.

    1 vote

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  12. At the moment, I can only either apply the same discount code to one property or all. It's not possible to apply the same code to selected properties.

    22 votes

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    received  ·  3 comments  ·  Discount Codes  ·  Admin →
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  13. Asana integration please. Relying on Zapier is tedious, time consuming and adds unnecessary monthly cost.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  14. I have one master and 2 sub units.

    For the majority of the booking window, I only want the master to be bookable while keeping the two subs totally blocked. If the master hasn't been booked and we're under 2 weeks from the stay date, that is when I'll unblock the two subs and have those be bookable.

    Currently this needs to be done manually.

    4 votes

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    received  ·  1 comment  ·  Calendar  ·  Admin →
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  15. 1 vote

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  16. Add "Custom" cancellation policy as an option for VRBO. Custom cancellation policy would allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.

    64 votes

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    planned  ·  18 comments  ·  Channels  ·  Admin →
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  17. As a VRM, I'd like to see the Host fee from HVMI so I could know how much they take from each reservation

    6 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  18. Many guests have questions they wish to clear up before booking and won't book unless they contact you first.

    6 votes

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  19. When a client lead is in the system for dates that get booked by a different lead the original lead is not able to be edited at all. The system will not allow it to be saved since the dates have been booked. Regardless if lead is closed or open. this lead can not be edited / saved.
    Users should have the ability to change some information such as notes, name, change lead assignment etc and SAVE a lead regardless if the dates are reserved.
    This is a serious limitation in your platform and causing us a lot of issues…

    2 votes

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  20. Just like Airbnb has easily visible blocks when the minimum night is not available, it helps us from having to eyeball and discover or having to click every block. Info should be automatically showing up in a block that goes between bookings when we don't have the minimum night met and then when we have blocks, there should be a note in there that is visible so we don't have to manually click every single block to find out what it's for. Airbnb has this and it makes it really easy visually to know what a block is - whether…

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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