1728 results found
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Support Booking.com multiple rooms reservation via API
At the moment, for BDC channel, Hostfully does not yet support multiple transactions on a single order and only receive the first reservation via API.
We enquire Hostfully to work with booking.com to resolve the tech issue moving forwards. You note that it’s rare but we’ve already had about 3 of these bookings in a short period of time. If 2 suites are booked with booking - then it should automatically show on the calendar, without having to manually blocking out the calendar or raising separate cleaning jobs.
11 votes -
1 vote
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Inbox should record all messages sent to guests
System template “Rental Agreement Notification” was sent automatically from email platform.hostfully but did not record in Inbox. Then guest replied to that message and it did not go to Inbox neither.
We are depending more and more on communicating via the Hostfully Inbox. But if automated send templates are not in there it’s hard to keep track in the communication thread.
2 votes -
Have VRP processing fee supported in the report
I currently have a report called master owner report. I use vacation rent payment which takes a range of 3.5 - 3.99% for processing and I need that subtracted from the total payment before it is divided by 80% and 20% for owner and manager.
the processing fee is not always 3.99%. it is 3.99% for American Express cards but 3.5% for all other cards.It would be great to have processing fee variable supports for payment processor VRP
2 votes -
Allow removing an Airbnb account from the PMP UI
When no Airbnb listing from a particular Airbnb account is connected to any of my properties, I would like to be able to remove the Airbnb account on PMP UI.
2 votes -
16 votes
We are checking whether Vrbo's API supports this.
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Property Custom data pushed to enhanced reports
I would like property custom datas (amount, numbers, or any type of info) to be pushed to enhanced reports, within the property fields.
For instance, while I don't want to add a linen fee in the price (because it is included in the cleaning fee), I need the linen fee to appear for each reservation in the report in order to calculate the owner income (Our linen fee is not per guest, the fee depends on the property beds number).1 vote -
Auto refund feature should work for Booking.com reservations
While checking with Davut, we're advised that the system won't auto refund if it recognizes the reservation is from Booking.com.
The auto refund feature should work for all reservations whose payments are processed via Stripe.
1 vote -
2 votes
Re-opening this UV since we do NOT provide the guest contact information on the Owner Portal, only the guest's first and last name.
The request here is to provide the contact info, which can include:
- email address
- phone number
- cell phone number
- mail address
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Instead of the guest paying the security deposit I would like the ability to hold the funds and charge if it's necessary
I'd like to be able to authorize a guest's card for (example) $500, but only capture the funds if there are damages. Otherwise, the credit card releases the hold.
12 votes -
Enhance the Calendar showing on DBS mainpage
If the guest goes to a specific property page, they can check the dates that are available (highlighted) and the dates that are booked (greyed out).
On the main page, since it's sorted by locations, which means that if PMs have 3 properties at the same location Show Low, AZ, the system can't provide availability of a single property and ignore the other 2. Therefore, I believe it's by design to show the Calendar this way for all dates.
However, because we only have 1 property for each location, the system should show the availability of each property instead of…
1 vote -
Access Owners to the Mobile app
We look forward the team can give access Owners to the Mobile app.
23 votesnot planned for 2023, to be considered for 2024.
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Option to export the all property calendars at once (i-Cal)
I just checked and Hostaway does have this feature to to export the whole calendar to other channels instead of each listing. It would be much simpler and time saving.
1 vote -
Hide Inactive property in the list when creating leads
I want to hide/remove the inactive properties from the list when creating new lead.
I don't want to delete them because I might manage them in the future, it's just I am not dealing with them at the moment.
2 votes -
Same-day checkin trigger
Add a trigger "same day checkin" for complex condition.
I had a guest schedule a booking on the same day as their checkin, however, it was after the time period set for my checkin instructions to be sent to them. I had to manually send my instructions to the guests since my checkin instruction email is sent 24 hours prior to their arrival.
9 votes -
multiple guidebook categories for one location
I have several restaurants in my guidebook that have a full bar as well as a restaurant. Currently it is necessary to list the restaurant twice separately as a restaurant and as a bar. It would be more convenient to just select the restaurant once and then be given the option to add multiple categories related to the restaurant.
1 vote -
1 vote
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iCal blocks for Airbnb should not showed in Logistic Reporting or Quickbooks.
I have connected a couple of properties to the Airbnb calendar of the owner via iCal, which is causing the owner's bookings from Airbnb to appear in check-in report, even in Quickbooks.
It would be great if these bookings should not appear there as the owner takes care of them.
1 vote -
Information submitted for Pre-arrival form in Stay Details should show Main guest age.
We have a minimum age of 25, so if the lead guest age is not displayed, or their date of birth is not shown, then we have no way to check whether they are over 25 years old. We have 2 guests checking in today that we have had to speak with and one we had to cancel as she was only 19 (even though she ticked the box to say she was over 25). This would be very helpful as a quick glance to see how old the lead guest is and to see if they are eligible or…
2 votes -
nuwavepandi@gmail.com
Can you please add Rankbreeze onto our integrations so I can use it to more effectively monitor my rankings? Their email address is integrations@rankbreeze.com. Thank you!
5 votes
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