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1729 results found

  1. When a client lead is in the system for dates that get booked by a different lead the original lead is not able to be edited at all. The system will not allow it to be saved since the dates have been booked. Regardless if lead is closed or open. this lead can not be edited / saved.
    Users should have the ability to change some information such as notes, name, change lead assignment etc and SAVE a lead regardless if the dates are reserved.
    This is a serious limitation in your platform and causing us a lot of issues…

    2 votes

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  2. Just like Airbnb has easily visible blocks when the minimum night is not available, it helps us from having to eyeball and discover or having to click every block. Info should be automatically showing up in a block that goes between bookings when we don't have the minimum night met and then when we have blocks, there should be a note in there that is visible so we don't have to manually click every single block to find out what it's for. Airbnb has this and it makes it really easy visually to know what a block is - whether…

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  3. Security deposit is collected automatically for BDC reservations processed by Hostfully's payment processors (for example: Stripe). I don't want to collect security deposit and would like a hold on the card instead (auth & capture process).

    At the moment, additional charge option is only applicable for direct channel. I want this to work for other channels such as Booking.com.

    3 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  4. We have several return guests and I do not want them to have to fill out the pre arrival form and rental conditions every time they book. However, I do still want them to receive every other trigger that we have created for their stay. We wish to have a way to stop that template that includes our pre arrival form from being sent out to specific guests who have stayed with us before. We want them to receive all other triggers that are helpful for their stay with us but we don't want the template that has our rental…

    5 votes

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  5. It would be important to have a way on the invoice where guests can see the room rate breakdown for each night as opposed to just the total.

    10 votes

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    2 comments  ·  Payments  ·  Admin →
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  6. To have an "are you sure" tab before an integration can be turned off. It should not be so easy as to click it when scrolling through the integrations on my phone.

    4 votes

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    1 comment  ·  Integrations  ·  Admin →
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  7. We often get real-time requests from owners about their current balance. And also we always want to make sure their balance is positive and at a minimum like 500$ or 1000$.

    By being able to see the owner's balance in an easy way we can manage their portfolio better.

    4 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  8. I would like to see an integration with the insurance provider Generali/CSA, so that my guests can buy insurance during their booking process for my direct bookings.

    3 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  9. I want to add action "create job" for event "owner added calendar block". When an owner creates a block on their calendar we want to be able to automate and create a trigger to create a job because that owner block is an owner stay.

    6 votes

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  10. 6 votes

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  11. Filters on direct booking site: min room, min price, amenities, others

    15 votes

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  12. It would be easier and less time consuming to be able to see the balance status from the lead modal directly instead of going to "View Order".

    2 votes

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  13. When I do direct bookings I allow people to make two payments. I want to send my template to both guests who already paid full and paid partially

    1 vote

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  14. We want the ability to change the title heading of our booking link to the company name instead of our Listing title.

    I was thinking it would be consistent with our brand. We are regularly updating our title on Airbnb depending on season, upcoming events in the area, and to help with Airbnb algorithm.

    I think it would help with consistency for guests of having the exact name of the company/cabin they are booking with. When they pay, and the brand name is at the top, there will be no confusion or inconsistencies.

    1 vote

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  15. I'm working on the pre-arrival form. Some custom fields apply to one property but not the other. The problem is I don't have the ability to customize the pre-arrival form between properties. For example - for one property I need to know certain things. I don't need any of these questions for the other property and would prefer to send them a pre-arrival form with less customization.

    12 votes

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  16. I want to be able to have a custom field from the guest section of the field catalog and drop it into the report

    1 vote

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  17. The way it works for us, is that we have an extra bed for a 3rd guest, with an additional set of sheets and towels. Nothing else changes. So if they stay for a few day with 3 guests instead of 2, I do not need to charge for an extra every night, but just an additional cleaning/laundry fee.
    If there would be a way to setup a fee so that it is triggered by number of guests, your fee would work. But currently it seems to be only for nightly on the main page.

    2 votes

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  18. Under Properties > Photo tab, I want to assign multiple photos to specific rooms so that when guests click on the main photo for the "Where You'll Sleep" section on Airbnb, they'll be taken to a page with all the photos relating to that room.

    4 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  19. Alexa show device is a great way to directly give specific recommendations to your guest. If this can sync with our guidebook we can create those specific ideas through the Alexa app on property to explain how to operate something or where to find things....

    1 vote

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    started  ·  0 comments  ·  Integrations  ·  Admin →
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  20. it'd a crutial feature for us. To export the transactions to an accounting software, I need to be able to build enhanced report templates that contain a column with the real transaction date for all types of payment methods. The fact that we cannot specify the exact date of a payment that has arrived on our bank account by other means than credit card is really problematic.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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