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1810 results found

  1. If a listing was imported from Airbnb to Hostfully, these room types (Backyards, Kitchens, Pool,...) were already there before and we'll be able to find them from the dropdown list. But for properties created from Hostfully then synced with Airbnb, for now, the system hasn't supported to add other room types except for Common spaces and Bedrooms yet.
    We'd love to have more options other than bedrooms and common spaces

    13 votes

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  2. I have a lot of Rules I add one at a time in the Rules section (bottom) of the Fees & Policies on each property.
    Sometimes I want to change the order they show up or just edit one...
    There is no way to do this.
    I have to delete them all and add them all back.
    Feature request is:
    1) Edit existing Rules
    2) Rearrange the order or Rules

    9 votes

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  3. Every time that I send out a message template and I don't have the custom variable filled out in the area, it will populate with this: [$INSTAGRAM$].
    I want if there wasn't a variable inserted, you could default it to nothing. This is a feature request that I have, please

    3 votes

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  4. We'd love to have to create a template and then a trigger for that template using if / then condition.

    Example - IF a guest books during a certain period of time, such as April 2 through April 13th, THEN that guest is sent a template letting them know there will be certain activities not available to them during their stay

    4 votes

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  5. PMs would like the ability to access to the inbox/message history between them and the guest directly from the reservation.

    5 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  6. Add additional payment processors for those who cannot get a Stripe account. Properties are managed in Costa Rica.

    36 votes

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    under review  ·  5 comments  ·  Payments  ·  Admin →
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  7. Add Stripe ACH payments as an option for payout

    12 votes

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    received  ·  5 comments  ·  Payments  ·  Admin →
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  8. It's not supported yet to show the daily total for rent, fees, and taxes if there is no booking associated.
    It'd be great if we can view the total of rent, taxes, fees by running a report.

    1 vote

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  9. Please give us more configuration abilities when viewing the calendar: Print, display without prices, display xyz, etc.

    Thanks!!!

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  10. In Pipeline, I can click on "See All Customers." Except I can't "see all customers." I then have to do a search or run a report. Instead of this, can you let me actually "See All Customers"? Thanks for your consideration and for all you do for us hosts.

    2 votes

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  11. We users give the Hostfully team feedback that helps you improve your platform. This helps you further crush your competition and ultimately make more $$$. As a user, I'd be more inclined to provide feedback if I benefitted monetarily in some way, like a couple months' fees waived. Thanks for all you do for us hosts and for your consideration.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  12. Currently when payment fails for insufficient funds the booking goes into our calendar and blocks the dates preventing anyone else from booking. In VRBO it looks like a valid reservation. It isn't obvious to the guests or to us that there is a problem with payment so the conversation with the guest continues as usual and check in details are provided. Until I see a vague email from Hostfully saying that a payment failed. It doesn't identify the reservation. Just that a payment failed. If I hadn't been checking my email I wouldn't know. Quite often the email gets lost…

    33 votes

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    planned  ·  6 comments  ·  Payments  ·  Admin →
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  13. It would be helpful if the calendar automatically refreshed at some interval of time so that a PM doesn't miss new reservations or changes.

    4 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  14. Would like to see an integration with Stessa accounting software. Best accounting software for both short term and long term rentals.

    2 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  15. We use Zapier integration to pull all booking data. Everything comes through perfectly, however, "Order Order Fees" which pull all other fees are being listed all together and being pulled with text. That is to say, you cannot pull the data with ONLY the fees and also cannot have them broken out by fee. This is a bug challenge when dealing with dozens of properties and bookings. I have to parse that data manually.

    What would be ideal is is every fee is its own variable that can be pulled from the system.

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  16. When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:

    1/ New check-in and check-out dates
    2/ New total of nights
    3/ Signature from the last transaction made from payment link

    37 votes

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    planned  ·  4 comments  ·  Other  ·  Admin →
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  17. If a hostfully guidebook is being whitelisted with a custom URL it should be fully whitelisted. Meaning removing any hostfully wording in the guidebook including the about host fully button in the bottom left corner and account icon in the top right corner.

    2 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  18. Have a way to preview your property during the set up process without having to go "live" first. This would enable the manager to preview the look and feel for the end user and catch any mistakes, as well as offer the homeowner a chance to see the property before it goes "live" as well (in the case where a property is managed by a company or another person)

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. Make pre-arrival forms able to be edited for change after submitted, by hosts

    7 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  20. Would be great to have a map you can embed on custom websites and landing pages!

    3 votes

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