1803 results found
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4 votes
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Ability to delete Airbnb inquiries
Airbnb inquiries remain in the pipeline and can not be deleted. I would like the ability to delete them as they clutter the inbox. It skews agency stats/metrics
6 votesWe will provide the option to mark those airbnb inquiries as 'ignored', which will result in not showing under the default pipeline view
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Merge specific fees into the nightly rate
When a potential guest looks at my nightly rate and breakdown on VRBO or DBS it only shows them a nightly rate because all of the fees are distributed into that nightly rate. Taxes can be shown separately, I have no issue with that
11 votes -
Make Early/Late Check-outs visible in the calendar
Our front desk can look at the Hostfully calendar and easily see what units are vacant due to early check outs. It will be quite inconvenient to manually check each reservation to figure out which ones are really occupied.
26 votes -
Real Time Notes Section in Owner's Portal
Adding a notes section for reservations in the Owner Portal so owner's can see in real time notes from PM whether it's changed 5 minutes before the reservation or 1 day before, etc.
4 votes -
Option to automatically add signature to messages sent through the inbox
For all of my messages to a guest, it would be really nice for my signature below to automatically populate. I am able to add a signature area to all of my templates, but it's not an option from the inbox. I think it looks way more professional than just a short response that comes across more like a text message.
2 votes -
Tax ID number in Agency settings in Enhanced reporting
We'd love to pull Tax ID number in Agency settings in Enhanced reporting since this is something quite important for Australian businesses.
2 votes -
Add Listing Name to Exported Calendar Details
The exported calendars links should show the unit name and not just "Booked > The Guest Name"
When you have multiple exported calendars it's very confusing because you can't see which listing is which.
1 voteWould you please provide more information about this request, and maybe a screenshot? Thank you.
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Send guest a refund link for proof purposes
Whenever we refund guests, we have a link that we can all send for proof purposes and they can also see it and monitor.
2 votes -
Archive or close a message on inbox to remove it from the list and keep things organized
We'd love to archive a message on inbox. For now, it's not possible.
20 votes -
Leave prevent Check-in/Out boxes unchecked when you update the price for the range beyond the booking window
When you update the price for the range beyond the booking window, the 2 boxes to prevent check-in & checkout are ticked. But when the date opens up, or when you extend the booking window, the dates stay prevented for check-in & checkout.
What this does is cause us to not be able to adjust dates ahead of the booking window. We have to wait for the booking window to open and then adjust dates at that time
2 votes -
Open message thread in new window
From the various lead views, we can view the message thread, but there is no way to open this in a new window.
the standard convention is "control-click" on a button will open in a new window but this doesn't work witht he UI widgets employed.
It's very annoying to have to go to the inbox view then click the browser back button to get back to the calendar or dashboard or pipeline view and then wait for those screens to refresh again.
If you insist on disabling the standard browser built in control-click either make these open in a…
1 vote -
add ical import/exports to the property management page
Currently we can only manage calendar import/export from the specific calendar management page. This is a bit cumbersome, especially if you have to add/manage multiple feeds to the same listing (from different external sources)
the page always refreshes and you have to choose the listing every time. it's very annoying. Also, we can't access these feeds from the property management page which is a more useful place to have this information.
Propose adding a calendar tab to the property edit view:
1 vote -
Modifying archived reservations
As a PM, I would like to be able to modify archived reservations and charge guests after they check out. Currently this is only available for direct bookings.
5 votes -
Support videos in photos tab
We would want to feature videos of our different spaces / properties, just like property photos.
26 votes -
Provide feedback and updates
Push feedback to users who submit ideas: How was their idea received? Any follow up action? Since we have to log in to get feedback it feels a bit like communicating into the darkness.
1 vote -
Users Group Sign Up
Make it so users can get to this portal directly from the main website without having to log in to a separate platform.
1 vote -
Clues on the calendar to indicate upsold items
I set up services by service providers to upsell them on the direct booking flow. I want to have some indicators on Calendar to see which bookings have upsold items (a pet, etc)
5 votesThis is a good idea - thanks for suggesting.
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Ability to receive attachments from guests through the inbox
I would like to have the ability to receive attachments from guests through the inbox.
21 votes -
Add more option to property order arrangement
I want to have more options to property order arrangement
Example
Apartment A1 followed by A2 and not A1 B2 A2 B111 votes
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