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1832 results found

  1. The ability to set different email templates to be triggered depending on what season has been booked. For example, we operate in winter and summer and our offering, property and guests are quite different, so being able to customise the booking emails per season is essential.

    1 vote

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  2. The ability to set triggers for templates so that different templates go out depending on the season that has been booked. For example, we operate in winter and summer only and our guests, offerings and additional services differ quite significantly, so the ability to customise these is essential.

    1 vote

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  3. 1 vote

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  4. Property Managers need a way to cancel a booking and release the dates, but keep the original guest financially responsible until the dates are rebooked.

    If the dates are successfully rebooked, the system should allow applying a penalty and refunding the balance directly from the cancelled order.
    If the dates are not rebooked, the original guest remains responsible for the full booking amount.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  5. At the moment, the Owner field for the Financial report does not include Owner Adjustment. PM would like to add this variable for their reports.

    2 votes

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  6. A PM would like to suggest a modification to the Pre-arrival Form. Currently, guests are able to enter any time for their Estimated Departure Time for the Pre-Arrival form, which may lead to confusion as they may think they can stay at the property until the time they input (even if it is past the designated check out time, such as 8PM). To avoid this issue, we would like to request that a feature be added to limit the Departure Time to 10AM at the latest, or whatever time the property manager has set as the check out time for…

    1 vote

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  7. it would be very helpful because owners that live on site or who have stays for friends and family without charging them still need to pay for cleaning that is required by for the next check-in. Without a custom fee that can be automatically added, I have to go back and manually review the calendar for all of those owner blocks and manually add owner adjustments every time this happens.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  8. I would like to be able to integrate my Eufy and Ring Doorbells and cameras into the Eufy Devices portion of the property management platform

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  9. Unable to alter Airbnb booking. Here is the situation

    We have a long-term booking on property A that we need to move it to property B (31 nights)

    At the time we move the booking, property B has availability but there is a past booking that blocks a few days on property B.

    That makes the whole long-term booking cannot be moved to property B while it has the availability at the time we alter it.

    This could possibly cause incorrect accounting report and confusing for our team while guest actually stays on property B but on calendar, their booking…

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  10. Currently you can give custom title to reports, but when you send the PDF to the owners the file is downloaded with an alphanumeric values for file title. Title looks restricted to the report header and doesn't affect file name.

    1 vote

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  11. The way pet fees are currently set up needs to change. Having “Pets” listed as an optional add-on before payment is misleading. It comes across as if the fee is a donation rather than a requirement, which gives guests the impression they can simply choose not to add it.

    This is not how a required fee should function. The system should prompt guests to indicate upfront whether they are bringing pets when selecting guest count. If they are, the pet fee should automatically apply as part of the booking.

    3 votes

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  12. It would be great if you could search for available properties in multiple towns/cities instead of being limited to just one location. If you open the calendar and go to location, having the ability to just check off the locations you want to search for would be incredibly beneficial. Let me know if there's already a way to do this!

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  13. It would be very very better if there's an arrow on both sides of the picture. So we don't need to close the tab and click the next photo.

    It would be better to just click forward or click backward.

    1 vote

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  14. I’ve noticed that on VRBO, non-essential sections like Notes and Neighbourhood are showing at the very top of property descriptions. This pushes down the main details and makes the listing look misaligned.

    I understand your setup is designed around Airbnb, but VRBO works differently.

    I had to include the neighbourhood description in other fields to ensure the important information appears at the top.

    We want the ability to arrange fields in Description tab to push to Vrbo channel

    1 vote

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  15. would like to be able to set the security deposit to work for only one channel, for example Vrbo, without it being pushed to the others

    2 votes

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  16. Support retry mechanism for failed webhooks, and / or failure notice when it happens

    1 vote

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    0 comments  ·  API  ·  Admin →
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  17. If a booking is created after the configured balance due date, the system should automatically set the balance due date to the booking date (or the nearest future date before check-in). This change would make payment due dates clearer, reduce confusion, and improve the booking and payment experience for both property managers and guests.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  18. It would be very helpful to have the ability to set up discounts on Hostfully specifically for guests who book via mobile.

    1 vote

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  19. log into the owners portal > properties > view listing button be able to redirect to the corresponding property URL

    3 votes

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  20. Have the ability to delete a message that was sent by mistake

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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