1770 results found
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Separate Inbox thread per booking for Booking.com and Vrbo guests with multiple bookings
At the moment, Hostfully Inbox separates the guest's messaging thread per booking for Airbnb and Hostfully channels only. We would like this feature to work with other channels like Booking.com or Vrbo as well, so that it won't cause confusion.
1 voteGreat news! Hostfully now separates the Inbox message thread per booking for Vrbo. This means, when a Vrbo guest re-books your listing, a new message thread will be created so that the guest or you won't be confused with old messages from the past booking.
More details here: https://help.hostfully.com/en/articles/5412369-communicate-with-guests-through-the-inbox#h_f0510b94fa
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Integrate with Anyplace
Integrate with Anyplace
https://www.anyplace.com/1 vote -
Separate the review section for Airbnb and VRBO
At the moment, that is correct all reviews of both channels would be in the same place and be differentiate by channel's logo column. I want to have 2 seperate area for Airbnb and VRBO channels. That would be easier to manage the review.
1 vote -
Be able to reset the pre-arrival form from the UI
WE NEED TO BE ABLE TO RESET OUR OWN PRE-ARRIVAL- we need more control!!
1 vote -
1 vote
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Show pricing for different OTAs on calendar
It would be super helpful to be able to see the nightly prices per OTA and the direct website on the calendar. Probably not all at once, but some kind of filter that you could switch to see what the nightly rates are on each platform, or the ability to hover and see the different prices. It would also be helpful to see a comparison of rates when manually adding a booking or quote.
At present the pricing in the calendar as we see it, is never what the guest is actually paying as there is a markup and this…
1 vote -
Recall email that went out in error
I'd love to have the ability to recall email that went out in error.
4 votes -
enhanced reports edit list sequence
It would be very helpful if we could edit the list order of the enhanced reports. It only gives the option of duplicating and going to the bottom of the page, which separates from the report type groupings, making it difficult to find as we scale more properties.
1 vote -
The ability to send messages to guests at a specific time on a specific day of the week
I'd like to be able to send messages to guests at a specific time on a specific day of the week
4 votes -
Reset Rental agreement
Allow to reset rental agreement from Lead modal
3 votes -
We would like the ability to select and assign multiple photos at once when mapping them to Airbnb rooms, instead of having to do it 1 by 1
We manage 17 houses, each with around 80 photos — mapping them individually is extremely time-consuming. Allowing bulk selection and assignment would significantly improve efficiency and user experience.
1 vote -
Be able to add block notes to the Enhanced report
be able to add block notes on the property report
1 vote -
Support VCC and Booking.com’s Payments Clarity Package
I manage a vacation rental in Australia using Hostfully with Stripe as our payment processor. We’ve opted in to Payments by Booking.com, so Booking.com collects guest payments and pays us via a virtual credit card. I recently learned about Booking.com’s Payments Clarity Package, which, according to Booking.com, makes details like the virtual credit card’s activation date, current balance and expiration date visible in a connected PMSpartner.booking.com.
However, VCC is not available on HFL.
I want that Hostfully would support Booking.com’s Payments Clarity Package. to have
1/ VCC details and paid‑online indicators appear in Hostfully.2/ Ensure that payments collected via…
1 vote -
Arrivals should stay in the arrival tab of the app the whole day
In the app, the arrivals of the day disappear at 3pm on time, even when the guest is planned to arrive later and that the real arrival time is adjusted in the booking « stay details » section.
The arrivals of the day should remain in the "arrival" tab during the whole day, and perhaps have the possibility to tick a box when the guest is checked-in.1 vote -
Add custom data's format for long text
we see that the formatting didn't work if using custom data as a long text.It can only pull the raw text.
=> We want the custom data - long text can pull the formatting.1 vote -
Enhanced report handles group booking
The report currently pulls all leads and doesn’t have a mechanism to handle group bookings yet. All main booking and sub bookings appear in the report causing incorrect financial statement.
So only main booking should appear in the report, not sub bookings.
1 vote -
Increase character limits on departure items in guidebook
For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.
2 votes -
Increase character limits on departure items in guidebook
For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.
1 vote -
Option to Open Listings in Same Tab on Hostfully Direct Booking Site
1/ Current Behavior:
When clicking on a listing on the Hostfully Direct Booking Site, whether from the search results or the Featured Properties list, the listing opens in a new browser tab.2/ Feedback / Suggested Improvement:
It may be more efficient and user-friendly to have the listing open in the same tab, allowing users to view a property and easily return to the search results or Featured Properties list without needing to manage multiple tabs.3/ Rationale:
Opening listings in the same tab may improve the user experience for guests who prefer a more seamless browsing flow. It avoids…3 votes -
Pipeline - Ability to select multiple properties in drop down filter
The filter function for pipeline under "properties", create a drop down list that allows you to click multiple properties to filter by, not just 1 at a time!
Or - add the "property tag" filter option.
Either way, I want to be able to filter out properties that I do not manage so only my properties are shown in the pipeline.
As a large company with several managers we are currently unable to filter out each others' properties, so leads/inquiries get lost on the pipeline...
1 vote
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