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1912 results found

  1. We use Stripe. Booking.com (BDC) payment timeline depends on the cancellation policy. I want to add "Custom" cancellation policy as an option for BDC to allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.

    6 votes

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    0 comments  ·  Channels  ·  Admin →
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    The cancellation policy for BCOM is currently set on the channel detail page for all properties. You will soon be able to set it on the property detail page, thus choosing a potentially different cancellation policy for each property.

  2. In Pre-arrival forms => Estimated arrival time, there are multiple options which is earlier than Property default checkin time so user can select the checkin time that we cannot accommodate.

    For example, checkin time is 3:00 PM but they can select 2:00 PM or earlier.

    Is there any way we can restrict the option to select there to make sure only fews option for checkin and checkout time can be selected?

    6 votes

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  3. We would like to have Property Bulk edit on the Pricing page where Nightly price, minimum stay and Check-in/out Restrictions work separately. It means that you could choose to bulk edit some of them or all of them instead of default bulk edit for 3 of them.

    6 votes

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  4. At the moment, for Vrbo bookings, when changing the email address, it generates a brand new thread without any past conversations, making it hard to track past information. We'd like to keep the old Vrbo thread on Hostfully inbox, even when the guest email was changed

    6 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  5. Discount codes - such as for a rolling last minute discount - should be editable. It's a pain to have to delete and recreate them constantly.

    6 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  6. Currently, Hostfully does not support vertical ratios in the email templates, so the vertical property image is cropped in a system template (Booking Payment Confirmed).

    6 votes

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  7. Ability to forward all emails from inbox to multiple team members.

    6 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  8. I want to prevent users from booking with temporary/disposable email addresses

    6 votes

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  9. We manage over 120 properties. So keeping track and scheduling reoccurring tasks like AC service or replacing batteries in door locks would be a great help. We would also use this feature to schedule weekly inspections of properties that are currently not occupied.

    6 votes

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    under review  ·  0 comments  ·  Service Hub  ·  Admin →
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  10. 6 votes

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  11. Greece Greek legislation requires displaying the license number for each property on all real estate rental portals. I need you to add the ability to display license numbers for each property on the direct booking page.

    6 votes

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  12. I want to allow booking requests during booking lead time on Hostfully Channel. I have a booking lead time of one week for instant bookings but would like to take booking requests inside that window (like it allows me to do on Airbnb).

    6 votes

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  13. Integrate with Trip.com

    6 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  14. Having a trigger to send a message to guests at a specific date would be helpful for seasonal newsletters as well as recurring things that are date specific such as yearly events, date that kayaks are removed, date that indoor fireplaces are opened up.

    6 votes

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  15. We need a way to easily generate a summary list of customers with outstanding security deposits in our system.

    6 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  16. It appears that captions don't appear on direct booking site when viewing photos.
    I’d think it’d be good if they were displayed somewhere.
    They have relevant and important information.
    It'd be great if captions can be shown there.

    6 votes

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  17. Ability to bulk edit or clone photos from one property to another, especially for cases that we have one property with several rooms that have some photos similar.

    6 votes

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  18. Formula could be:

    Owner Payout = Gross Nightly Rate Revenue - PM Commission % - Service Fee
    (base on channels)

    or

    if airbnb, owner payout = rent * (1-commission%)- airbnb host service fee
    if VRBO, owner payout = rent * (1-commission%)*(1-15%)

    etc...

    6 votes

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  19. It's really helpful if the items in the Report / Filter can be sorted in Alphabetical order. Imagine we have a lot of Owners and properies and it takes time to find them in that list while Ctrl+F / Cmd+F seems to not be working on this.

    6 votes

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  20. On the property search widget, if a guest enters dates in the widget, it takes you to the page with the properties available for those dates. If you click on a property, then it takes you to the property page, but the booking widget does not auto fill the dates that the guest already selected. It would be helpful to have the dates auto fill that they already entered in the property search widget.

    6 votes

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