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1683 results found

  1. Add a condition to the triggers that the Pre-Arrival form is not completed.

    It would be really helpful to have a condition that is: Pre-Arrival Form is Not Completed. This way, we could set up a template and trigger to remind guests to fill out the pre-arrival form.

    5 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  2. Show booking payment status on Calendar

    i like make a flag or a color so when i look at the calendar, it shows directly there which booking is not PAID

    5 votes

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    0 comments  ·  Calendar  ·  Admin →
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    received  ·  AdminSteph (CTO, Hostfully) responded

    Hello. This is really the reason we provide the Pipeline, which can show status for all bookings and will highlight those with incomplete payments.

  3. It appears the transit field is mapping to directions field in airbnb which is completely different scope between the 2 platforms.

    I did and they said it was a platform issue. It’s grayed out and cannot be updated in Airbnb. I’ll just have to remove the info for now to get around it and try between the 2 systems to display best info to guests.

    5 votes

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    0 comments  ·  Channels  ·  Admin →
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  4. Ability to manage tasks/ maintenance issues

    Is there a feature in Hostfully where we can log Tasks/ Maintenance issues for the team to manage

    5 votes

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    received  ·  0 comments  ·  Dashboard  ·  Admin →
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  5. Custom cancellation policy for Booking.com

    We use Stripe. Booking.com (BDC) payment timeline depends on the cancellation policy. I want to add "Custom" cancellation policy as an option for BDC to allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.

    5 votes

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    0 comments  ·  Channels  ·  Admin →
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    planned  ·  AdminAlice (Sr Product Mgr, Hostfully) responded

    The cancellation policy for BCOM is currently set on the channel detail page for all properties. You will soon be able to set it on the property detail page, thus choosing a potentially different cancellation policy for each property.

  6. Support Non-XML plans for Booking.com

    I would like to have the opportunity to set non-XML plans for my Booking.com properties via API. We need weekly and monthly rate plans as they are great revenue generators.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  7. Able to choose the specific date for the schedule report feature

    Currently, I only can choose daily/ weekly/ monthly in Frequency field.
    I want to choose a specific date instead.
    For example, I need it to say it will send Monthly for the upcoming month on the 25th. The report is being sent to a team that needs to schedule their tasks for the upcoming month so getting the report on the 1st is not helpful.

    5 votes

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    1 comment  ·  Reports and Analytics  ·  Admin →
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  8. Calendar cleaner visibility

    are there any plans to interface the cleaning application Turno into the calendar view on Hostfully? So we can see who is assigned to the cleaning from that page without going to Turno?

    5 votes

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    0 comments  ·  Calendar  ·  Admin →
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  9. Photo Gallery Tile Display for Selecting Photos

    It would be great when someone clicks to “see more photos” that it displays a tile gallery of ALL the photos that then the user can select which photo enlarges on their screen. Currently, I have to click at rapid speed to find a photo of a specific room I may be interested in. It’s rather difficult.

    Better flow… photos display as is on booking site with an option to see more photos—> when clicked all photos display in a tile gallery—> the customer can select a specific photo that then enlarges on their screen.

    *Even better would be if…

    5 votes

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    planned  ·  1 comment  ·  Direct Booking Site  ·  Admin →
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  10. Reporting on number of Inquiries and Confirmed bookings

    Currently, we could extract the status of the leads, however, once they become confirmed bookings, there's no way for us to keep track whether they were inquiries or instant booking or booking requests.
    It should be a report to show us the original status of a booking as we want to the conversion % from inquiries/booking requests to confirmed bookings.

    5 votes

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    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
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  11. Recorse for confirmed, unpaid bookings if guests don't pay

    At the moment, Vrbo and Booking reservations with failed payment will still come into Hostfully as confirmed unpaid bookings. If guests have already stayed or left, I want to have a recourse or protection in case they damage the property or don't pay.

    5 votes

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    1 comment  ·  Integrations  ·  Admin →
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  12. dropdown location

    Add dropdown options for the direct booking site, giving the option not only to share the city, but also share State/Province or Country (helpful for people with listings in multiple cities, states, and countries)

    5 votes

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    0 comments  ·  Direct Booking Site  ·  Admin →
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  13. Support Booking.com Damage program so BDC will collect SD via PBB

    At the moment, when we select the "Damage policy options" on Booking.com Extranet, upon next sync, the system was changed and it couldn't have BDC collect SD via PBB.

    I want the option "I want to set up a damage programme that Booking.com will facilitate for me" on "Damage policy options" sticks.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. Modify Booking.com reservations

    Ability to modify Booking.com reservations in Hostfully, such as change property, add extra fee item ...

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  15. There should be separate amenities for "Crib" and "Pack and Play"

    5 votes

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    received  ·  0 comments  ·  Property settings  ·  Admin →
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  16. will Hostfully send us an alert if the pricing update or calendar synch fails in the future? We need to get an alert if there is an issue

    will Hostfully send us an alert if the pricing update or calendar synch fails in the future? We need to get an alert if there is an issue

    5 votes

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    0 comments  ·  Property settings  ·  Admin →
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  17. Display "Set Taxation" option when pushing data from Hostfully to create new BDC listings

    I got this error when trying to create new BDC listings from Hostfully. The listings are in France:

    TPAExtensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location(#321) - TPAExtensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location(#321) - TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location(#321)

    The option to Set Taxation is only visible for connected listing. Thus, to solve this, I have to create a hotel from BDC first before connecting it to Hostfully.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  18. Feature to pay owners directly through Hostfully and record balances

    As far as payouts though - I have to have a way of getting owners paid. I need to be able to send over an amount to stripe from Hostfully to tell it to pay that amount to them.

    If not, then it would be nice to have somewhere to make an adjustment in the system to say I paid them.
    I would prefer if there was a place where I could enter the amount that was paid out so the report would then say 0.00 was due after that month was paid out.

    5 votes

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    0 comments  ·  Owner Portal  ·  Admin →
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  19. Custom ordering of properties on the stacked calendar

    5 votes

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    0 comments  ·  Calendar  ·  Admin →
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  20. Ability to customize wording in Search widget or Booking widget

    Ability to customize wording in Search widget or Booking widget, for example, changing "Search" to "Check Availability".

    5 votes

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    received  ·  0 comments  ·  Widgets and Forms  ·  Admin →
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