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2086 results found

  1. I like how for the payment processors like stripe and paypal you can connect the client's specific account to the booking. I think the same should be done with quickbooks where you can connect a client's specific quickbooks to all of their transactions. So every time a client has a booking it is essentially automatically accounted for from any source whether it be a direct booking, airbnb, vrbo, or etc.

    7 votes

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  2. QB Payments offers the most affordable online payment option for guests.

    Swipe/tap/dip - 2.4% + 25¢
    Keyed - 3.4% + 25¢
    Online invoice - 2.9% + 25¢
    ACH - 1% (max $10)

    7 votes

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    1 comment  ·  Integrations  ·  Admin →
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  3. It would be helpful if we can make the key color of the direct booking site customizable. This color would modify the Activate State of the Tabs (Calendar, Map, Reviews, etc), the book now, the calendar booked dates, the stars and subtext for reviews. These are all currently a green. Currently the Book now button on the widget is also more like a Cyan than the green used in other areas. All these colors should be consistent and ideally adjustable on the Direct Booking site settings. We can do this if we use widgets separately, but unable to customize within…

    7 votes

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  4. colour coding would instantly identify which channel the message comes from

    7 votes

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    under review  ·  1 comment  ·  Inbox  ·  Admin →
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  5. To help fill gaps in our calendar, we would like to accept offers from non-traditional booking platforms that connect with film production companies.

    7 votes

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  6. It would be nice if there is a way to copy rates from one property to another one with just one click

    7 votes

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  7. 7 votes

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  8. I have 2 templates: 1 in English and 1 in French. When I add the variable in the French template and send it to guests (with language as French), for example,
    [$PROPERTY_LIST$], it doesn't populate the title of the alternative properties in French.

    6 votes

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  9. When Hostfully’s iCal feed is imported to Google Calendar, the event appears to end the night before checkout. This causes confusion for property managers and cleaners who rely on Google Calendar to see when a property is still occupied or needs cleaning.

    Hostfully exports the data correctly (from check-in to check-out), but Google interprets the event as ending on the previous night. It would be very helpful to have an optional setting in the iCal export that adds one extra day to the event duration.

    This way, the checkout day would also show as busy in Google Calendar, providing a…

    6 votes

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    1 comment  ·  Calendar  ·  Admin →
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  10. Keep the applied filters (location, property tags, property type, etc.) active when moving between calendar views or when opening a property-specific calendar. This would allow sales agents to seamlessly explore filtered options without having to reapply filters each time.

    6 votes

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    2 comments  ·  Calendar  ·  Admin →
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  11. The implementation of triggers for custom fields, including Truvi's guest risk score

    6 votes

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  12. Separate line for custom data on the Pre-arrival form report

    6 votes

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  13. The calendar on the direct booking site doesn't allow you to select dates, view pricing or click on dates to make a booking and just seems to be for display only.

    This functionality (like the calendar widget), would greatly improve user journey.

    6 votes

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  14. log into the owners portal > properties > view listing button be able to redirect to the corresponding property URL

    6 votes

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    1 comment  ·  Owner Portal  ·  Admin →
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  15. Have a field to retrieve how much a guest paid for the administrative fee, management fee and service charge in a booking.

    6 votes

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    1 comment  ·  Integrations  ·  Admin →
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  16. Currently, the inbox search on Hostfully only allows searching by guest name or email. It would be incredibly helpful if users could also search by keywords within the conversation history.

    There are many situations where we may not remember a guest’s exact name or email, but we can recall specific words, details, or phrases from the conversation. Being able to search by any keyword written in a message would:

    Greatly improve efficiency in finding past communications
    Save time when retrieving important details
    Provide a smoother workflow for property managers
    Benefit not only our company but also other users who face…

    6 votes

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    1 comment  ·  Inbox  ·  Admin →
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  17. I’d like to request the ability within our PMS to set an age restriction for our properties—for example, to only accept guests who are 21 years of age or older—and automatically prevent bookings from anyone under 21.

    Could this feature be developed to work across all connected channels (not just Vrbo), so that age restrictions are enforced automatically at booking?

    6 votes

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  18. 1/ Current Behavior:
    When clicking on a listing on the Hostfully Direct Booking Site, whether from the search results or the Featured Properties list, the listing opens in a new browser tab.

    2/ Feedback / Suggested Improvement:
    It may be more efficient and user-friendly to have the listing open in the same tab, allowing users to view a property and easily return to the search results or Featured Properties list without needing to manage multiple tabs.

    3/ Rationale:
    Opening listings in the same tab may improve the user experience for guests who prefer a more seamless browsing flow. It avoids…

    6 votes

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  19. I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.

    6 votes

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  20. Notification when owners edit existing booking dates.

    We get notified when an owner makes a booking through our emails. We do not get notified if the owner changes the booking date. For example, if they add on an extra night, we won't know unless we check the calendar every day.

    6 votes

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