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Property Management Platform

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  1. Currently, we can enter a specific date range, or expiration date. It would be nice to be able to have a discount code that is set to be valid a certain number of months from the previous check out date. E.g. After guest stay, the discount is sent and is valid one or two years from the date that it is sent.

    7 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  2. Make both Email addresses for a guest, (Client information) active. Not just the one with a red star. This is so if two guest want to get all notices, both emails will get them.

    7 votes

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  3. I like how for the payment processors like stripe and paypal you can connect the client's specific account to the booking. I think the same should be done with quickbooks where you can connect a client's specific quickbooks to all of their transactions. So every time a client has a booking it is essentially automatically accounted for from any source whether it be a direct booking, airbnb, vrbo, or etc.

    7 votes

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  4. QB Payments offers the most affordable online payment option for guests.

    Swipe/tap/dip - 2.4% + 25¢
    Keyed - 3.4% + 25¢
    Online invoice - 2.9% + 25¢
    ACH - 1% (max $10)

    7 votes

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    1 comment  ·  Integrations  ·  Admin →
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  5. colour coding would instantly identify which channel the message comes from

    7 votes

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    under review  ·  1 comment  ·  Inbox  ·  Admin →
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  6. To help fill gaps in our calendar, we would like to accept offers from non-traditional booking platforms that connect with film production companies.

    7 votes

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  7. If under property settings 100% of the payment is not collected at the time of reservation (i.e. certain percentage will be due x days prior to checkin), then pipeline won't show the option to "send balance payment request" until the payment due date which is x days prior to checkin date. manager should be able to send the balance payment request ahead of the due date and not wait for the payment due date to send the payment request.

    7 votes

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    0 comments  ·  Payments  ·  Admin →
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  8. It would be nice if there is a way to copy rates from one property to another one with just one click

    7 votes

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  9. 7 votes

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  10. I have a pet fee with a scope "per stay" as I charge a one-time pet fee no matter how many pets guests bring.

    However, with the new Direct booking site, this fee is automatically applied to all direct bookings, even though the guest does not bring pets. It should only apply if the guest selects pets in their booking.

    Therefore, I have to change the scope to "per pet" while it's not completely correct because I don't charge a pet fee based on how many pets guests bring.

    6 votes

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  11. It would be very helpful to support basic text formatting options in descriptions, for example bold text or simple rich text controls. This would significantly improve readability and guest experience on the Direct Booking Site, while giving PMs more control over how their content is presented.

    6 votes

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  12. When Hostfully’s iCal feed is imported to Google Calendar, the event appears to end the night before checkout. This causes confusion for property managers and cleaners who rely on Google Calendar to see when a property is still occupied or needs cleaning.

    Hostfully exports the data correctly (from check-in to check-out), but Google interprets the event as ending on the previous night. It would be very helpful to have an optional setting in the iCal export that adds one extra day to the event duration.

    This way, the checkout day would also show as busy in Google Calendar, providing a…

    6 votes

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    2 comments  ·  Calendar  ·  Admin →
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  13. Keep the applied filters (location, property tags, property type, etc.) active when moving between calendar views or when opening a property-specific calendar. This would allow sales agents to seamlessly explore filtered options without having to reapply filters each time.

    6 votes

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    2 comments  ·  Calendar  ·  Admin →
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  14. The implementation of triggers for custom fields, including Truvi's guest risk score

    6 votes

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  15. Be able to set dinamic cancellation policies accepted by Airbnb

    6 votes

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  16. Most properties prefer me to block dates for them, so we as property managers in the main (or principal) user, should be able to block dates and pick the option of owner block so we get the same purple color as when they block.

    6 votes

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    2 comments  ·  Calendar  ·  Admin →
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  17. Currently, analytics show Rental Revenue. However, many owners expect to see the Booking Value, what they actually receive.

    6 votes

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  18. be able to use the same account for different profiles under the PMP

    6 votes

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  19. Separate line for custom data on the Pre-arrival form report

    6 votes

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  20. log into the owners portal > properties > view listing button be able to redirect to the corresponding property URL

    6 votes

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    1 comment  ·  Owner Portal  ·  Admin →
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