1349 results found
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ability to put a time on when SMS messages can be sent/received
My owners get a text message when a booking is confirmed. Some folks finalize a booking in the middle of the night...would like to be able to send the texts only between 8 am and 8 pm or something like that....so it doesn't wake anyone up.
4 votes -
Fix email template that goes to Non-Guest, inbox@hostfully.com
All trigger messages that are sent to non-guest are sent from "inbox@hostfully.com" and the replyto is "inbox@hostfully.com" This violate our branding and looks wonky. When recipients reply, we never get the message. Not getting the replies has proven very destructive with our service providers/guest experience. Additionally, something about all the email addresses and servers seems to cause messages to not be delivered at all or be delivered to spam.
4 votes -
Move "Space" Section Higher in Hostfully Listing
Would it be possible to adjust the hierarchy of the "Space" Section in the Hostfully listing.
Currently this information is hidden below "Neighborhood" and "Interaction." It seems to me that it would make the most sense both organizationally and from a customer interaction perspective to have the "Space" section immediately following the long description.
4 votes -
Integrate with a phone system/lite-CRM like Aloware
Guesty has an integration with Aloware that seems like it would be really helpful. Guesty is only one of four integrations Aloware has, and since they've already integrated with one PMS, it would probably be relatively easy to integrate with another (i.e. Hostfully).
4 votes -
Quickbooks Integration for Multiple Clients
I like how for the payment processors like stripe and paypal you can connect the client's specific account to the booking. I think the same should be done with quickbooks where you can connect a client's specific quickbooks to all of their transactions. So every time a client has a booking it is essentially automatically accounted for from any source whether it be a direct booking, airbnb, vrbo, or etc.
4 votes -
Integration: Allow CALENDAR to control Ecobee / Nest / Smart Thermostat.
Allow your Smart Thermostat to Turn Down/Off the HVAC when a guest checks out and Turn it back on before next guest arrives. This will save owners a ton of $ plus guests will be greeted with a proper temperature when arriving. It's also something good for the environment that saves energy! Why heat or cool a house when no one is there?
4 votes -
Hubspot
Integration with Hubspot CRM please.
4 votes -
The ability to have Vacation Rent Payment on the property level in Hostfully
We would like to be able to choose Vacation Rent Payment as our payment processor so we can use different VRP accounts on the property level in Hostfully.
Our accounting systems and processes and PMS we are transitioning from allowed us to use our multiple Vacation Rent Payment accts.
As a PM, we would like to continue to offer this service to our owners for direct deposit into their accts.4 votes -
New listing discount with Vrbo
Need the ability to integrate with vrbo and airbnb new listing discounts, if I list my new property in Hostfully first I don't have a way to turn on the new listing discount with vrbo.
4 votes -
ITTT Messaging
If This, Then That messaging. I need to be able to send different messages out based on variables like length of stay, staying over garbage day, booking lead time etc.
4 votes -
Add Custom Amenities in bulk
Similar to adding custom data fields for property main settings, I'd like to be able to add custom amenities that I can select for each of my properties rather than adding the same custom amenities each time.
4 votes -
Live links in templates
When creating a template that includes live links to the marketplace items (Early Check-In/Late Check-Out) the link seems to die once it hits Airbnb messenger. How do we ensure that the links will work as intended on all platforms? The links go directly to the item, such as early check-in, not just to the general marketplace page.
4 votes -
Enhanced Reporting: Improve UI
Although the custom report system is capable of grouping variables in one column, the user interface for customization isn’t yet advanced enough to handle it.
4 votes -
Copy rates from one property to another
It would be nice if there is a way to copy rates from one property to another one with just one click
4 votes -
Hellosign - allow variables and editing
More control over how the contract gets set up.
Would like ability to determine the structure of the form:
-where the contract gets signed
-where the initials go
-insert variables to make the contract more detailedWhen contesting a chargeback with a guest, you should be able to show them a contract with terms, and demonstrate that you’re actually due those funds (better success if initials are next to crucial terms).
Initials next to "I read the cancellation policy section on chargebacks"
4 votes -
Keep last choice as default in "show active properties only" section of properties tab
Currently the platform doesn't keep the last choice as default in the property section of the website. When choosing to “show active properties only” the property manager has to make that choice every single time they log back on to the site, rather than just keeping that default.
4 votes -
Option for guests to select deposit OR non-refundable damage waiver
Allow us to give guests the option of selecting a deposit OR a more affordable non-refundable damage waiver.
4 votes -
Add "Short Description" as an available field in Custom Templates.
Add "Short Description" as an available field to be used in Custom Templates.
The only available property name in the Custom Templates field dropdown is the "Public Name" which is the listing description header. This is often too long or provides marketing language to attract prospects.
4 votes -
Improved reporting to share with Concierge Service
Jane from Papagayo Luxury rentals would like a way to share a calendar report with her Concierge staff. The report would include the following:
- Name of primary contact who is making reservation
- Availability and blocks on calendars for given properties
- Number of guests coming
- This report should not include any financial information4 votes -
Schedule the time by guests for upselling items on direct booking website
Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website
3 votes
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