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2012 results found

  1. When a property manager blocks check out on a specific date in the calendar, the booking widget displays that date as grey.

    However, the date is not actually unavailable. Guests can still stay that night as part of a longer reservation. The only restriction is that they cannot check out on that date.

    This creates confusion for guests because the widget visually suggests the date cannot be booked at all, even though it is still available within a multi night stay.

    2 votes

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  2. It would be very helpful to have the ability to create a vendor lock code that remains unassigned to any property by default. This code could then be temporarily assigned to a specific property when the vendor has an appointment and removed once the visit is completed.
    Some vendors visit multiple properties frequently. Currently, the workflow requires assigning them to a property in order to save the code, which makes it difficult to keep a reusable vendor code ready for future visits.
    Allow the creation of a vendor lock code that is not tied to any property initially.
    The code…

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  3. 2 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  4. 2 votes

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  5. Please add the option to change the “Book Now” button text to “Check Price” (or allow customizable button text).

    Reason:
    I manage 24 rental properties, and many guests frequently message me asking for pricing because they are hesitant to click “Book Now.” They assume that clicking the button will immediately confirm or charge a booking, when in reality they just want to check the price first.

    Allowing hosts to change the button label to something like “Check Price” would make the booking process clearer for guests and reduce unnecessary messages about pricing.

    2 votes

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  6. Currently, if the check in or check out times in a reservation are updated within the stay details in Hostfully, those don't update the check in and check out times on devices such as locks, thermostats, etc. This functionality is essential when offering early/late check ins and check outs.

    23 votes

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    4 comments  ·  Devices  ·  Admin →
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  7. example:

    Hold Confirmation> system Template> with no green button on the original format

    Capture Review> system Template > with green button on the original format

    PM wants to modify the original system template format

    2 votes

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  8. Able to contact host when the dates are not available on Direct Booking Site

    7 votes

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  9. At the moment, when using ChargeAutomation to collect payments for Booking.com reservations, it is required to change the API setting for Booking.com connection so PM can view the CC details and charge it actively. It would be helpful if Hostfully can support automatic payments for ChargeAutomation with BDC (also for Vrbo and direct bookings).

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  10. Most properties prefer me to block dates for them, so we as property managers in the main (or principal) user, should be able to block dates and pick the option of owner block so we get the same purple color as when they block.

    5 votes

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    2 comments  ·  Calendar  ·  Admin →
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  11. We are using Hostfully API v3's referrer value to show in the pipeline where the lead request came from, among our 3 web sites. If I don't select a filter, I see all bookings from various external platforms and am only interested in measuring the funnel efficiency by origin website (Paris For Rent, Haven In, Paris Luxury Rentals). The quote/booking forms on these web sites use the referrer value and send it to Hosfully along with the request.

    If I use the "quote" filter, it only shows requests coming from Haven In and using the Hostfully widget

    If I use…

    2 votes

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  12. Create a dedicated onboarding form for owners to fill out, which the host can embed directly into Hostfully for automatic listing creation. Right now, the process is very manual.

    Alternatively, create a section in the an owner portal where we can send owners a link to submit all their onboarding information. Then, with just one click, the host can generate the listing using the owner-provided data.

    Overall goal: automate the properties onboarding process and eliminate manual work.

    3 votes

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  13. Would be useful to have the ability to configure specific dates for our VRBO's mobile and member discounts.
    This is possibile within Vrbo but not while being connected with Hostfully.

    Also, VRBO confirmed this is supported by other PMS.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. Example:
    - A webhook signature (HMAC or shared secret)?
    - A specific header we should validate?
    - IP ranges we can allowlist?

    We want to make sure we can confirm that incoming webhook requests truly originate from Hostfully and prevent spoofed calls.

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  15. Currently, images and text must be sent separately, which makes communication less efficient and can cause confusion for guests. Being able to include both in the same message would improve clarity, streamline conversations, and enhance the overall guest experience

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  16. 2 votes

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  17. Currently, the /api/v3.2/owner-adjustments endpoint does not support filtering by start and end date. When iterating through properties with long history (for example, multiple years), the payload becomes very large and difficult to process efficiently.

    Please add optional query parameters such as:

    • startDate

    • endDate

    This would allow partners to limit results to a specific time window and significantly reduce payload size.

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  18. After reviewing it we advised PM that > Upon checking, it turns out that currently, there is no such device currently that has official API support from a garage door vendor. Thanks for your understanding.

    PM came back asking to add the following request:

    "I have a driveway that leads to the garage door. There is no path to go to the front door, which makes guests need to walk the driveway, up the road, and then up our front sidewalk to the front door. If the guests could have a code auto-generated for the garage door keypad that controls…

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  19. The most important thing is to be able to see the profiles of those who search for us on Airbnb. We want to see their reviews and know that they are suitable profiles to rent our properties.

    17 votes

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    1 comment  ·  Channels  ·  Admin →
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  20. With the new Promo Codes endpoint, we now have the capability to retrieve/manage promo codes. However, we are currently unable to apply a promo code when generating a quote or lead.

    The PM requires the functionality to pass a promo code when retrieving a quote, in order to accurately display the price breakdown to the customer and initiate the checkout process.

    7 votes

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    planned  ·  1 comment  ·  API  ·  Admin →
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