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1832 results found

  1. Add the ability to order the fields in the form and edit the xisting ones.

    2 votes

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  2. support direct filter of unpaid leads ONLY. create a formula not "guest balance" that brings ONLY those leads that own money

    2 votes

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  3. 2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  4. Integrate with Agoda

    4 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  5. During onboarding we setup a 4% credit card processing fee to cover the 2.9% Stripe charge and the 1% hostfully charge. These fees are based on the entire amount of the reservation but the way that Hostfully collects only applies to the accommodation fare and nothing else. This fee rule was setup as "per stay", I have since changed it to "entire preservation" but when I did this the mapping drop downs for integration channels blocked out.

    5 votes

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  6. As an international booking platform, we believe it is essential to provide the option to customise the date and time format. This would allow hosts in various countries to adopt the widely-used European system of a 24-hour clock and day-month-year format.

    Implementing this feature would enhance clarity and professionalism in the automated messages sent to guests, ensuring the information aligns with their regional expectations and reducing potential misunderstandings.

    Thanks!

    17 votes

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  7. be abe to export owners blocks with a report

    5 votes

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  8. Add a configuration option allowing PMs to choose whether the Security Deposit should always be collected 100% at booking, regardless of the % due at reservation.

    Example:
    If a PM sets “50% due at reservation” and “Security Deposit at booking,” the system should allow collecting 50% of the booking total plus 100% of the Security Deposit in the same initial charge.

    2 votes

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  9. Notification when owners edit existing booking dates.

    We get notified when an owner makes a booking through our emails. We do not get notified if the owner changes the booking date. For example, if they add on an extra night, we won't know unless we check the calendar every day.

    6 votes

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  10. be able to use the same account for different profiles under the PMP

    3 votes

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  11. The possibility of adding beds to the rooms that are not bedrooms or living rooms. That way, when you choose to set an Office room type, you can add a Sofa bed, for example.

    4 votes

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  12. be able to add the variable to bring under the booking report the information from the guest (state/province/address) from which country they are booking

    Nowadays guest info don't bring this data

    3 votes

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  13. I wanted to explain why the ability to schedule messages after booking confirmation is so important for VRBO reservations.

    Because VRBO requires the PMS to act as the merchant of record, all payments are processed through our Stripe account. Stripe’s processing fees are non-refundable, so once a guest’s payment is captured, those fees can’t be returned — unless the property manager absorbs the cost.

    To handle this fairly, my solution is to delay the payment until the guest understands this policy. My plan is:

    When a guest books, they immediately receive a confirmation message explaining the processing-fee policy.

    Their final…

    2 votes

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  14. Separate line for custom data on the Pre-arrival form report

    3 votes

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  15. Be able to set dinamic cancellation policies accepted by Airbnb

    2 votes

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  16. Automatic service provider notifications when guests extend their stay, so they know the service date has changed.

    5 votes

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  17. 4 votes

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  18. I'd like to be able to send messages to guests at a specific time on a specific day of the week

    4 votes

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  19. Allow to reset rental agreement from Lead modal

    4 votes

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  20. Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet

    10 votes

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