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1623 results found

  1. I want to prevent users from booking with temporary/disposable email addresses

    5 votes

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  2. I want to collect the security deposit 7 days before checkin days, there's only booking time or checkin time available at the moment.

    at booking it's too early and and at checkin too late... it is our experience

    8 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  3. When it comes to split payments, in transaction report, I would like to see the fees and taxes split. Currently, it's showing the fees and taxes for the entire stay, not just for each transaction.

    3 votes

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  4. I was seeking to be able to use two different logos for two different properties I host (a different one for the listings under my third-party agency). It sounds like I can only use one logo in Hostfully.

    1 vote

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  5. In the Owner Adjustment page, it would be more convenient to have "View" button so we can see the expense with note and attachment without going to "Edit".

    2 votes

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  6. Cancel Airbnb reservations do not have all the same options as Airbnb. there should also be an option that the guest isn't following your rules

    3 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  7. with the complex condition, I want to have the booking hold end event in the time-based event to sent the notify for my guest.
    It should be:
    - Complex condition
    => After the hold end
    [less than or equal to], or [equal to], or [greater than or equal to] [number] of days

    3 votes

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  8. Charge Automation has a good product that fills in some gaps Hostfully has. While there is already an integration, the booking flow for direct bookings becomes very clunky if using Charge Automation with Hostfully. This video shows how that could be significantly improved.

    https://www.loom.com/share/29709bca5e9d469fb9fbd635bcfca62a?sid=c791f8a4-e78e-46de-8c3b-17e827d9abe2

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  9. I love the analytic information added to the dashboard. I also enjoy the check in and check out on the dashboard for quick reference. It also is more clear than the pipeline if something is missing. But the only negative is when I realize that a step by the guest is missing and try to send a message reminding them to make a payment or fill out pre arrial information or sign the agreement, I have to go to the pipeline to do it. It would save time to be able to do it form the Dashboard. Thank you.

    2 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  10. I want to allow booking requests during booking lead time on Hostfully Channel. I have a booking lead time of one week for instant bookings but would like to take booking requests inside that window (like it allows me to do on Airbnb).

    5 votes

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  11. I want to make the "notes" section of owner blocks mandatory.

    8 votes

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    received  ·  1 comment  ·  Owner Portal  ·  Admin →
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  12. I want to be able to bulk edit the amenity tab to all of our listings. It takes too much time to check every one of them.

    1 vote

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  13. Guests receive an automated message in a specific language, but the variable "check-in instructions" from the property page can not be created in multiple languages. Many guests receive a german message, but the access instruction in that message are in english, this is a very bad guest experience.

    3 votes

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  14. Be able to create and edit the columns in the report from a mobile device like an iPad.

    2 votes

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  15. Have a option to hide the property in central calendar.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  16. Be able to modify a lead without changing price

    1 vote

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    • Public Name in Hostfully only allows up to 49 characters, while Airbnb allows up to 50 characters. I can't type the 50th character in Hostfully.
    • Long Description in Hostfully allows up to 499 characters, while Airbnb allows up to 500 characters.
    1 vote

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  17. 4 votes

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  18. Add more logs to find out the root causes for disconnection with Integrations/channels. Create a fail alert if a service disconnects without user initiation for over 5 minutes.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  19. It looks like we had an Airbnb message that may have errored because the word "google" was in the message and it was not yet a confirmed reservation. The error message would be more helpful if it describes what the problem is.

    5 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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