2000 results found
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Handle replys to owner portal emails in some way
Problem: One of the tabs on the owners portal is "Inbox", where owners can send messages to us. When we respond to a message via email – so the owner gets a notification of the new response – the owner has no ability to respond from the email and has to be trained that replys to the email are ignored by hostfully and go nowhere. No error message, no warning, just looks like we're ignoring them.
My idea is to do one of the following:
Add text to the sent email that replys need to be sent via the inbox,…
3 votes -
Guest credit feature
Give the possibility for providing booking credit to guests which can't stay at the original dates of their reservation because of specific occasions such as natural disasters
4 votes -
Ability to Update Dashboard Equations
Being able to update the equations on the dashboard would help hosts be able to focus on specifically what is relevant to their business. Additionally, the current equations do NOT correctly adjust for parent/child listings so the stats are always wrong.
1 vote -
Attesation Tax
Show attestation information
1 vote -
Like Duve allow to include other @teammember in a conversation, either visible to guest or hidden
Like in duve and other guest communication services, allow to include other @teammember in a conversation, either visible to guest or to have hidden discussion only for team members
1 vote -
Add Warning Before Toggling Off Stripe
It would be helpful if a warning message appeared when clicking 'Toggle Off' for Stripe, allowing users to confirm or cancel the action. Considering that once toggled off, reconnecting requires going through the entire setup again, which sometimes involves requesting a confirmation code from the owner.
1 vote -
Ability to customize the order of line items showing in Booking widget
I want to move the security deposit line to under the Total amount in the booking widget as it's not included in the total
5 votes -
Do not allow guest to choose check out dates less than the minimum stay requirement
The system currently permits users to select check-out dates that do not meet the minimum night requirement. However, when entering guest details, an error message in the booking widget states "Minimum stay is not met." This could potentially confuse guests and lead to a loss of interest.
9 votes -
Distinguish between Weekdays and Weekends in Enhanced Reports
Be able to distinguish between weekends and weekdays in Reporting for Marketing tracking purposes.
1 vote -
Discount for inactive properties
I want to have discounted pricing model for inactive listings to retain historical data without incurring full subscription costs.
3 votes -
1 vote
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Stop photos automatically scrolling on DBS
When you click on any of the properties the pictures the pictures start scrolling. We would like them to not automatically scroll
2 votes -
Add notification of office hours in the platform.
Add a notification that pops up in the platform of when there's an office hours about to start, and include the meeting link to make it easier to jump into office hours. It may be nice to have a feature where that can be turned on/off.
1 vote -
Add variable for service fee in custom templates
Ability to add a variable in custom templates for the service fee paid by the guest on OTA he/she used like Airbnb, VRBO or Booking.com
1 vote -
integrate with Heidi
I just wanted to share this british channel specialized in ski destination: https://www.heidi.com/
Could be an interesting integration. The company is in the top 100 fastest growing private companies in the UK.1 vote -
Separate the inbox notification for assigned agent.
Regarding inbox system, if the guest already distributed to the our agent or staff, when we read that guest message, the notification on our agent or staff disappear? Isn't that should be still on our agent or staff access so they can still check their new messages?
1 vote -
Capture credit card when % at Reservation is set to '0'
To prevent incurring non-refundable fees from Stripe, we've set 'Percentage at Reservation' to '0%' and 'Collect balance at' to 30 days. Our refund policy states that no refunds will be issued within 30 days of the scheduled arrival. When a customer makes a reservation through our website more than 30 days in advance, no credit card information is captured initially. To enhance the process, we propose making a $1 authorization to verify and capture the card, ensuring a smoother transaction when processing the charge 30 days prior to arrival.
23 votes -
Ability to set different cleaning fees based on length of stay
Allow the cleaning fee to vary depending on the length of stay. For instance if a guest has a long stay of two months the cleaning fee should be double a typical 5 night stay.
17 votes -
Envelope Icon in the Pipeline should show up if Check In instructions are sent via custom trigger
A host goes to the pipeline to make sure everything is done for the guest but the envelope only shows up when the check-in instructions are sent manually through the Pipeline. There should be an option to identify a trigger as the check-in instructions and for the envelope to show up when it is sent.
1 vote -
Ability to customize the wording of rental agreement signed page
'You have reserved the following property'. We would like to have a different wording here instead of "Your agreement has been signed"
3 votes
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