1623 results found
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Amenity "private pool" for HVMI channel
Currently, only amenity "pool" is supported by Hostfully for HVMI channel. When I used the Filter & Sort and clicked Pool from there, the property shows up. However, when I used the Popular Filters and clicked the Private Pool, the property does not show up. I want amenity "private pool" to be supported.
1 vote -
Allow user to make multiple selections per Inbox filter
We have different departments that handle guest messages at different points in time throughout a guests' "stay". For example:
- Reservation Specialist handles messages and booking modifications prior to a guests' stay.
- House Manager handles messages from guests in-stay
- Vacation Designer handles messages from booked guests and in-stay guestsThe inbox should allow the user to make multiple selections in the status and channel filters so that they can focus on the messages that apply to their work. These filters should save until the user changes them (use "apply filter" and "clear filter" logic, similar to the calendar)
2 votes -
Filters on direct booking site
Filters on direct booking site: min room, min price, amenities, others
18 votes -
6 votes
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Ability to Blacklist email addresses to prevent re-booking of problem guests
Similar requests have been made on this portal, and marked as "functionality already exists." However no explanation has been provided, and as far as I can tell there is no documentation on how to accomplish this.
There is a way to add tags to guests in the "my-clients" page, but this tag does not seem to do anything. It is not visible on the guests reservation, and is not a filterable variable for reporting, or a triggerable element for messaging. Therefore the ability to simply tag guests is entirely worthless.
What is needed is a system where you can flag…
51 votes -
Show status on dropdown when searching a guest name
Since I have guests who book multiple properties, and also inquire on ones they don't book, when I search by name, it pulls up the list of everything and I can't tell what's a booking or inquiry. We would line to have a way to sort the pipeline so I can see all status when i search by his name, it doesn't show me the status.
1 vote -
5 votes
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Have ability to turn off System template for specific reservations
Yes as for our concern, some of our guest did not experience a great stay due to unwanted issues that occur and sometimes issues are out of our control. It would be helful to have an option to turn off specific review request to a guest that booked directly and have experienced an issue.
I want to turn off system template on some bookings that we don't want to send out the message.
2 votes -
Add field label to Publishing Tools' Search Widget
Serach Widget to include the field labels, like
- location
- properties
- check in
- check out
- guest numberAs of now, only native Hostfully Direct Booking Site has those fields for search widget.
7 votes -
The side popup box on Property Main Settings
The side popup box is in the way. You have to click to move it on every single page. It would be great if this were somewhere less intrusive.
1 vote -
Add "Roll-away bed" as a sleeping option
Add "Roll-Away" bed as a sleeping option. We keep them in closets to get more "heads in beds"......
2 votes -
Show and filter website source of booking widget in Dashboard/Pipeline page
My booking widget is attached to different websites. I want to know which website the booking has come from (where the booking calendar widget is) so I can provide different commission rates to different websites.
At the moment, the website source is only visible when leads arrive to dashboard page, it's hard for us to check how many bookings are there.
4 votes -
Dates outside of the booking window should show as unavailable instead of being selectable
Calendars dates LOOK like they can be booked. Its confusing. They should be greyed out like the other dates.
6 votes -
Change how the order summary shows on payment link
At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.
However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.
…
2 votes -
"allow booking requests" checkbox for Airbnb should also apply to dates past the booking window
Airbnb allows this on platform, it should work via API as well
2 votes -
Show photo tag as dropdown list
For the photo tag on photo tab, I need to type the name the same with the tag list. There should be a drop-down for it at least
2 votes -
Arrival and Departure time in Stay details tab defaults to Property Checkin/ Checkout time when adding lead
When adding a lead, on the 3rd tab "Stay Details", the default Check-in time is 12:00 AM and the default Check-out time is 11:00 AM.
It is a bit confusing. It's not a natural feeling to save something that looks wrong compared to our settings. So it would be better to have that Arrival and Departure time be default to the checkin / checkout time from Property Settings.
- Click Add lead
- Select Checkin, Checkout Date and Property
- Arrival and Departure time in Stay details tab are changed automatically to the settings of that property.
2 votes -
Archive or close a message on inbox to remove it from the list and keep things organized
We'd love to archive a message on inbox. For now, it's not possible.
18 votes -
Add half paid as a complex condition to the triggers
I would like to have this option to send triggers to guests who paid at least 50%
4 votes -
Stripe webhooks for cases when guests close browsers too early and payment failed to be recorded
a guest has gone in to book online the payment has been taken and processed through stripe but the booking has not gone through. Dates are not blocked and neither them nor us have recived any confirmation. This is becoming a bit of a worry as it's 3 guests now. They have all said the browser was open for ages after as they were waiting for confirmation.
3 votes
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