2295 results found
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Auto-refund status icons not showing in booking details
The small icon that shows the auto-refund status is not showing in the booking details along with the other status icons (Rental Agreement signed & Guest Details icons). This should be consistent with the pipeline status icons.
2 votes -
2 votes
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Make Frequently Used Features Easily Accessible on Mobile Browsers
We’d love to see some features accessible via mobile browsers, since our team often works on the go and the mobile app doesn’t currently offer full functionality.
We suggest simplifying access to frequently used actions — like Add Transaction, Add Payment, Add Expense, and Owner Adjustments — similar to how Add Lead is currently handled.
At the moment, some of these (like Owner Adjustments) are a few steps deep. Adding a dedicated button (e.g., next to Add Lead) would significantly improve workflow efficiency.
3 votes -
Differentiate booking from TravelStaytion on Central calendar
Bookings from TravelStaytion should appear on Calendar as from TravelStaytion, not direct bookings. It does for Pipeline, Dashboard and Reports but it does not work like that for Calendar.
1 vote -
More details on message sender via API
Neither threads or messages have detailed info about the sender.
In threads it simply shows the “participantUid”: “agencyUid” in the participants when the “participantType”: “AGENCY”. It does not show the actual sender whether the employeeUid of the agency, or it was a system response.
In the messages response it simply shows “senderType”: “AGENCY” or “senderType”: “GUEST” but it does not show actual sender either.
Please see the below examples. How will we deal with such missing links?
Goal:
============= Thread -> set messages -> list of participants for each message and the timestamp details -> if sender type is AGENCY…1 vote -
Add Escrow Balance Tracking to Owner Reporting
Currently, Hostfully’s owner reporting system does not include escrow balance tracking. This creates challenges for property managers who need to reconcile funds accurately. Without this feature, teams are forced to use manual workarounds outside of Hostfully, which increases the risk of errors and adds significant time to reporting processes.
Proposed Solution:
Add a way to track and display escrow balances directly within the owner reporting system. Ideally, this would include:• Escrow balance fields within owner statements • Automatic updates as funds are added or deducted • Export and reporting capabilities for accurate financial recordsImpact:
This feature would save…1 vote -
Customise emails to reflect season of booking
The ability to set triggers for templates so that different templates go out depending on the season that has been booked. For example, we operate in winter and summer only and our guests, offerings and additional services differ quite significantly, so the ability to customise these is essential.
1 vote -
1 vote
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Adding option to limit Estimated Departure time in Pre-arrival form
A PM would like to suggest a modification to the Pre-arrival Form. Currently, guests are able to enter any time for their Estimated Departure Time for the Pre-Arrival form, which may lead to confusion as they may think they can stay at the property until the time they input (even if it is past the designated check out time, such as 8PM). To avoid this issue, we would like to request that a feature be added to limit the Departure Time to 10AM at the latest, or whatever time the property manager has set as the check out time for…
1 vote -
enhanced report
being able to generate report on all the triggers/templates is helpful if we want to double check and update them instead of clicking each one of them on the templates tab.
2 votes -
Create a report with information in the property main settings
Could you please assist us in creating this report? The State of Rhode Island is requiring us to submit this information on a quarterly basis:
Registration Lic. Number
Municipality
URL link for listing
Number of nights occupied during the quarter
3 votes -
8 votes
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Display rate multiplier in order details
Rate multiplier amount should appear in Lead modal to avoid confusion. I have cases where total rent is less than Rent amount because of rate multiplier of -25%
5 votes -
The submitted pre-arrival form (via Email and Pipeline Stay details) should be in the correct order (as in the form)
In PreArrival Form Settings: they seem in perfect order on the form. However, the completed form is mumbo-jumbo. The info on the form is in one order while while the resulting completion is out of order in both email and Stay details tab's lead modal. It's difficult to interpret
While the resulting completion is out of order as below
2 votes -
Airbnb alteration issue
Unable to alter Airbnb booking. Here is the situation
We have a long-term booking on property A that we need to move it to property B (31 nights)
At the time we move the booking, property B has availability but there is a past booking that blocks a few days on property B.
That makes the whole long-term booking cannot be moved to property B while it has the availability at the time we alter it.
This could possibly cause incorrect accounting report and confusing for our team while guest actually stays on property B but on calendar, their booking…
1 vote -
Ability to add a custom name to reports file
Currently you can give custom title to reports, but when you send the PDF to the owners the file is downloaded with an alphanumeric values for file title. Title looks restricted to the report header and doesn't affect file name.
1 vote -
Easily switch to the next and previous photo when click on a specific photo in Photos tab
It would be very very better if there's an arrow on both sides of the picture. So we don't need to close the tab and click the next photo.
It would be better to just click forward or click backward.
1 voteThis makes sense and we're considering this.
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Add a condition "If guest has not published a review yet" for custom trigger
They ONLY send a review reminder or a review request IF the guest has not yet written a review
This prevents the user from getting an annoying message about "hey can you review us" when he/she has already reviewed their stay.
39 votes -
Customize and Add fields in Analytics
We want the ability to customize and add fields in Dashboard and Analytics pages, e.g adding Due Agency/Due Owner, Fees, etc. like we did with Reports. We're aware to use Reports but would like to see it in Dashboard and Analytics as well
5 votes -
Expose externalBookingId information if present for lead created via API
Currently, the lead modal only displays the externalBookingId for leads originating from Airbnb, Vrbo, or Booking.com. However, when leads are created via the API, whether through an Agency API key, channel integration, or website integration, and an externalBookingId is provided, this field does not appear in the lead modal.
Please expose the externalBookingId in the lead modal UI for all leads where this field is present, regardless of the source. This includes leads created via the API.
2 votesWe'll be looking into it - if we can reproduce, this is more a bug than a feature request.
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