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  1. Be able to create triggers (notifications) around timing of Jobs. For example, be able to send a reminder to a service provider X number of hours before a job.

    (when the job is not tied to each guest or specifically to a check-in or check-out, we need the notification tied to the job specifically)

    2 votes

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  2. Sometimes we need to have guests fill out a form outside of the PAF, and/or Rental Conditions and it would be really useful to be able manually mark that the form has been completed.

    This would also be useful for returning guests to not have to complete again.
    This way, we could not worry about triggers with the condition of having completed the PAF.

    3 votes

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  3. Todoist offers multiple integrations incl Zapier and they also have an API. Task management is very important for cleaning and maintenance and several other functions. todoist.com

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  4. We would like to see the total for the parent + its sub units in the Analytics page.

    Right now, if the parent is not rented as a whole, it shows as 0.

    3 votes

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  5. I want to have the trigger condition to send the message out only if the rental agreement has not been signed.

    For example, I’m sending out reminder messages to them to sign the rental agreement closer to their stay but I don’t want these to go out if they’ve already signed, so as to not bother them. I’ve been manually deleting these future messages

    32 votes

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  6. If the properties are numbered so we can see them listed in numerical value. Currently, if properties are numbered 1-15, for example, they will show as 1, 10, 11, 12, 13, 14, 15, 2, 3, 4, 5, 6, etc. Can the system recognize the actual number value instead putting 10 after 1?

    1 vote

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  7. It would be great when someone clicks to “see more photos” that it displays a tile gallery of ALL the photos that then the user can select which photo enlarges on their screen. Currently, I have to click at rapid speed to find a photo of a specific room I may be interested in. It’s rather difficult.

    Better flow… photos display as is on booking site with an option to see more photos—> when clicked all photos display in a tile gallery—> the customer can select a specific photo that then enlarges on their screen.

    *Even better would be if…

    9 votes

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  8. We have the fee that is deducted directly from Rent in Enhanced Reporting for each booking. The issue is this fee is different per property so we have to create several reports for property or group of properties based on the fee which is pretty inconvenient and we cannot have an overview of all properties.

    If there is feature where we can create formula for fee per booking based on property condition, it would be great

    1 vote

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  9. Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.

    10 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  10. Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website

    9 votes

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  11. Hello! I suggest adding the option to enable/disable triggers. Currently, it's quite inconvenient as you can only adjust or delete them. But having the ability to turn them on or off would be helpful. Sometimes, it's necessary to temporarily disable a trigger.

    29 votes

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  12. Integrate with Xero Accounting (particularly popular in Australia)

    47 votes

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    received  ·  4 comments  ·  Integrations  ·  Admin →
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  13. Integrate with Holiday Rent Payment by Yapstone

    2 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  14. Sometimes people need the new message in inbox to be sent to specific team members by property.

    7 votes

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  15. At the moment, system template "VRBO Alternative Payment Link" only fires for Vrbo guests if the transaction fails due to 3DS2 error (the error in Hostfully order: Your card was declined. This transaction requires authentication). I want this template to fire for failed Vrbo transactions due to other errors (insufficient funds, card declined)

    11 votes

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  16. The manual booking should remain in booked status after payment even if the property setting is booking request

    2 votes

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  17. Easily know the number of stays booked by a customer, in the customers tab, it will be great to know how many days or stays they did in the past. We can send them advantage or benefit

    3 votes

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  18. I don't want any triggers to fire when I manually add bookings to the system, because sometimes I need to edit the pricing, reservation before the triggers go out. I want to have a button so I can check to temporarily stop all triggers from firing for specific guests.

    3 votes

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  19. Enable to edit the email content when sharing the report with the owner to make it more professional and personal

    3 votes

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  20. When a property is linked by ical from airbnb / vrbo etc we should be able to manually remove individual bookings. I import vrbo icals from 2 different owners (I can't switch to API) and when you import by ical you can't use the inbox. In my old PMS you could just delete any ical import and then enter the booking manually with the email address. My current workaround for this is to disconnect the vrbo ical whenever I get a new booking, enter the booking manually then reconnect to the vrbo ical. Super annoying and not to mention when…

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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