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  1. As a PM I'd like to be able to block my calendar for owners, and view their booking/block in the pipeline so that I can prepare the listing the same way I would prepare it for a guest. I need to have it cleaned, send door codes for the time of their stay, and go through the usual lifecycle of their booking as I do with the others so that I don't forget to prepare any details related to their stay.

    3 votes

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  2. Rather than being a reservation system, it is a customer-centric system. If he has multiple stays from the same guest, the PM has the whole story around them linked to each stay. PM knows where guests stayed, how long, etc. eddie@mountainmamahomes.com

    2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  3. For now, it is not able to press enter to go to another line of a paragraph in the review template. It would be nice it is able to do that

    2 votes

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  4. In order to help clarify negative reviews, it would be good to be able to make a public reply.

    33 votes

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    received  ·  6 comments  ·  Reviews  ·  Admin →
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  5. Right now I was told if we want to update owner information I either have to have the owner do it themselves or I have to delete the owner and re-add them. We should be able to update this information as we see fit. Thanks!

    43 votes

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  6. 5 votes

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    planned  ·  1 comment  ·  Property settings  ·  Admin →
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  7. For the random issue of images loading sideways, can the support team add a "ROTATE" button? It will easiy/quickly resolve this issue.

    11 votes

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  8. I can rent the space 2 times in a day very easily but I currently can't have the check in and the check out day be the same.

    1 vote

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  9. With dozens of properties, we'd like to have an ability to display all properties at once, or at least a larger (customizable) number with pagination.

    3 votes

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  10. When customers update billing information, it would be great if there is an amount that shows them how much they are going to be billed.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  11. I would love to see an integration with Ruebarue, especially since Hostfully's templates and triggers leaves a lot to be desired and there is no native 2-way SMS capability.

    1 vote

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    1 comment  ·  Integrations  ·  Admin →
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  12. Currently, there is no report in which the listing address is being displayed, and it would be useful to have the address available

    1 vote

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  13. Since we can send a booking request with childrenCount and petCount, it
    would be nice for the quote endpoint to support these request params too.

    If we could send a quote request taking into account
    the number of children and pets, we could rely on a single source of truth
    to display a final price based on the customer's request.

    Right now, we have to compute the total price ourselves from quote + customfee results which could lead to price calculation errors.

    8 votes

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    0 comments  ·  API  ·  Admin →
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  14. On the Property Main Settings page, add "Only allow Checkout ON" option, currently you can restrict Checkin Days but not checkout days without going to the pricing calendar and manually adding to each day you don't want to allow checkout.

    3 votes

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  15. Allow a quick option to see average occupancy percentage of all properties combined for a certain period of time.

    5 votes

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  16. When looking at an individual property page some kind of dropdown or selection bar that allows users to switch between properties without having to go back to the property page would be very helpful.

    7 votes

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  17. Hi guys, We were wondering if there's been any interest in integrating Travelopo which has been growing quite a bit here in Europe. It's gaining a lot of traction and growing and seems like a nice little extra avenue for advertising properties.

    1 vote

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    1 comment  ·  Integrations  ·  Admin →
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  18. "Notes" or "Additional Information" fields in such areas as Edit Provider, Owner under Edit Properties, etc. Other fields that would be helpful here would be an additional phone field (Office vs. Cell). Website address would also be nice.
    These fields would be to enter useful information on provider services, hours, etc.
    Likewise, for the Owner tab, entering additional information on multiple owners, owner requests, etc

    10 votes

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  19. We need a better designed Daily Report and it needs to include Ongoing stays. Airbnb has this feature and it's such a nice "at a glance" for my entire team to view and get their bearings for the day. This should be on our dashboard -not hidden under Reports.

    5 votes

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  20. I'm not too fond of some booking sites. Some seem to attract the wrong guests and charge high commissions; however, if we use them wisely, we can get the right guest and occupancy %. I want the options of circumstances to display inventory:

    X number of days to Y number of days in the future.
    Occupancy % of X to Y for a given month

    I could use them to attract early/late bookers or handle the 1st or last of my desired inventory, as I see the need on all channels.

    3 votes

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    1 comment  ·  Channels  ·  Admin →
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