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  1. I know we can use the custom data to set data for the bedroom field.

    However, sometimes I need to only temporarily change our bedding setup (eg for a day or two), and so using custom data means I have to make an edit BOTH on the "Set rooms" page and in the custom data fields. It is quite inconvenient.

    Would you please consider having the variable for this property information so that when I update the bedroom, it will update automatically in my template, message?

    1 vote

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  2. 2 votes

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  3. When I deleted the report on HFL
    On owner portal the report still there, however, when the owner click on it > it shows the error page which can cause the confusion for owners.

    => I want when 1 report was deleted on my side, it should be removed automatically on owner side.

    3 votes

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  4. Make the new AI feature available to owners/internal users as well. There are many times a new hire (or someone dealing with a new property) would love to ask questions vs look up in a specific tab on the sheet. Or even text the questions while they’re on the go. Basically the same feature but accessible to internal users, not just guests. This way property managers out at 1 property, getting a question about something on another property - a quick English text to get an English answer (instead of relying on a human help desk) is SO much easier…

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  5. My booking setting is inquiry/ booking request. I want to add a conversion tracking code on the booking confirmation page, but this won't work due to no booking confirmation page for these booking settings. I don't want to switch to instant book.

    As a PM, I want to be able to have a way to track the conversion rate of inquiries/ booking requests to instant bookings on my direct booking site.

    3 votes

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  6. 9 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  7. I have different property IDs for master and sub-units, but still want to keep their master-sub relation in Hostfully. It would be great if we don't push Public name of the master listing as property title of my sub-units when they are connected in different property IDs.

    12 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  8. Make all properties show on the map as soon as a customer clicks

    5 votes

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  9. Current behavior,
    - Go to the calendar
    - Click on 1 specific lead > click on button Create job of this lead > the window create a job manually will pop up
    - However, the job created related to dates and properties, no lead information included so it does not show lead check out date.

    => We want when creating the job manually associate with 1 lead via calendar, it should be included
    1. lead check-in date
    2. lead check-out date
    3. number of guests

    3 votes

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    1 comment  ·  Calendar  ·  Admin →
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  10. for a direct booking on the website when people put the discount code, we see the letters in capital letters at all times but the system is sensitive to lower and upper case letters. We often have errors because on cell phones, the first letter is always capitalized and that always creates errors. No matter what people write, it appears in capital letters. If we make a promo code in capital letters, customers write the first letter in capital letters and everything else appears in capital letters without being so, and if we make a code in lower case, people…

    1 vote

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  11. Be able to customize the booking IDs which include the needed information such as property name, check-in date, and series number,

    1 vote

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    • Current behavior: To create a block on the app, users need to click on calendar > click on (+) button to create a block => Users want to create the block quicker by clicking on the date directly without clicking on (+) button. After you finish adjust the date > Save. The system should bring the user back to the calendar view without clicking back.
    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  12. Please add virtual reality as an amenity.

    1 vote

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  13. Ability to bulk edit notes tab across properties

    1 vote

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  14. It would save a lot of time if there is some sort of pricing strategy for periods of the year where all listings are adjusted for seasonal reasons e.g. Christmas, bank holidays etc.
    A listing could be added to a strategy for the set dates, and the rate changes ( add/ reduce by percentage or set amount) according to base rate.
    So when the base rate is changed, the pricing strategy amount auto adjusts with it.
    At the moment we have to use 'pricing period' and manually input amounts, and when the base rate is changed then we then have…

    5 votes

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    1 comment  ·  Calendar  ·  Admin →
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  15. When we import Airbnb leads, the base rent is calculated so that base rent + rate multiplier equals the rent total from Airbnb.

    True, we could apply this only to future leads, not past leads, but I don’t see why this would cause an issue to this PM since the total rent is the same.

    It can be treated as a feature request, UV

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  16. I’d like the price details to be displayed automatically when clicking 'Show price details' on Agency Settings without requiring guests to click 'Show details' again when confirming the booking.

    1 vote

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  17. We use Stripe. Booking.com (BDC) payment timeline depends on the cancellation policy. I want to add "Custom" cancellation policy as an option for BDC to allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.

    6 votes

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    0 comments  ·  Channels  ·  Admin →
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    The cancellation policy for BCOM is currently set on the channel detail page for all properties. You will soon be able to set it on the property detail page, thus choosing a potentially different cancellation policy for each property.

  18. 4 of my 5 listings are subunits of what I would like to become 2 “whole house” listings

    I want to be able to merge the 4 existing sub listings into 2 additional “whole house” listings, without having to create 2 new listings from scratch.

    1 vote

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  19. It would be nice if there was a way to undo the suggestion though

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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