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Property Management Platform - Web

Property Management Platform - Web

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1771 results found

  1. Report Request: Failed refund Report

    Please create an easier way to print a failed refund report.

    1 vote

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  2. Character Count in Property Description Request

    Now that Airbnb and VRBO both have restrictions on the number of characters for Public Name and Long Description, it would be extremely helpful and more streamline to make those adjustments. Instead I'll have to copy and past into a word doc and the paste back into. It's kinda clumsy and time consuming as I have 20+ properties to adjust. Unless I am missing it somewhere. :)

    64 votes

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    Beta release  ·  3 comments  ·  Property settings  ·  Admin →
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  3. Be able to get a report for Due Owner (Net) after the adjustment

    There should be a report that collects all Due Owner (Net) amounts after adjustments from all owners. This way, the finance team can process payments to owners in bulk.

    This approach will be more convenient for accounts with many properties and owners.

    2 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  4. Have ability to change sub-reports for owner report

    I want to select another sub-report used in the custom owner report.

    6 votes

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    requires more information  ·  4 comments  ·  Reports and Analytics  ·  Admin →
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  5. create the same trigger as send channel message and email message at once.

    Have the option to create the same trigger as send channel message and email message at once.

    2 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  6. Be able to show the Rental rate only on the Direct Booking Website

    Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers

    3 votes

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    0 comments  ·  Direct Booking Site  ·  Admin →
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  7. Add customer's email to Stripe payment data

    When a guest purchases an item via Guidebook Marketplace, we receive an email notification with the guest's name, guest's email, and transaction ID.

    However, when we go to Stripe and look for the transaction, there is no email or guest name linked to the transaction. It's hard to tell which payment is from which guest. Therefore, adding the customer's email and name to the Stripe payment would be great.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  8. Do we have any way on how to run the report for the calendar blocks we have? Thank you!

    Do we have any way on how to run the report for the calendar blocks we have? Thank you!

    4 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  9. Be able to delete custom formulas from the report field catalog

    3 votes

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    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
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  10. Ability to suggest automatic replies to common guest questions

    If we had a bot in guidebooks or messaging we could have instant answers to:
    Can I check in early?
    Can I check out late?
    Do you provide coffee?
    etc.

    34 votes

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    planned  ·  1 comment  ·  Inbox  ·  Admin →
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  11. Make all properties show on the map as soon as a customer clicks

    Make all properties show on the map as soon as a customer clicks

    4 votes

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    0 comments  ·  Direct Booking Site  ·  Admin →
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  12. Automatically record in the order when a Airbnb Resolution Center is paid so there is not a balance due

    8 votes

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    1 comment  ·  Channels  ·  Admin →
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  13. Support vertical photos on DBS

    It appears that all the vertical photos on Photos tab changes to landscape mode on DBS, result in the photo being zoomed in too much.
    It'd be great if DBS supports both vertical and landscape photos

    7 votes

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    received  ·  0 comments  ·  Direct Booking Site  ·  Admin →
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  14. Make "photo tours" can be created in airbnb even when not all of the sections have a photo assigned.

    This is a big feature that airbnb is pushing to have completed. This could be penalizing in the algorithm beyond just marketing loss to help conversion if listing is visited.

    3 votes

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    0 comments  ·  Channels  ·  Admin →
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  15. Able to choose the specific date for the schedule report feature

    Currently, I only can choose daily/ weekly/ monthly in Frequency field.
    I want to choose a specific date instead.
    For example, I need it to say it will send Monthly for the upcoming month on the 25th. The report is being sent to a team that needs to schedule their tasks for the upcoming month so getting the report on the 1st is not helpful.

    5 votes

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    1 comment  ·  Reports and Analytics  ·  Admin →
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  16. Analytics Dashboard in the Owner Portal

    I would like to include an analytics dashboard in the owner portal so owners can have a clear view of their analytics.

    20 votes

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    received  ·  2 comments  ·  Owner Portal  ·  Admin →
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  17. See pre-arrival form details on the app

    It would be great to be able to see the info on the app. If I'm on-site at our property without my computer then I have no way to view that info, so it would be nice to be able to!

    6 votes

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    0 comments  ·  Mobile  ·  Admin →
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  18. Modification of scheduled messages

    On the "Scheduled Messages" tab, we should be able to modify a message that is scheduled for a guest. For example, If I have a guest pay for an early check in, I should be able to modify their scheduled messages to show their new real check in time. Right now the only option is to delete a scheduled message and then we have to remember to go in and send it manually at the time it would have normally been sent.

    80 votes

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    planned  ·  12 comments  ·  Templates and Triggers  ·  Admin →
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  19. integrate with Autobooks

    Develop Integration with Autobooks

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  20. Show Ical URL with property name

    This is the best i have been able to do regarding iCal sync to google calendar, but I would really love if I could tell which property this guest is arriving to on google calendar because the name alone does not help me in preparation for the guests arrival (would be so much better if it provided the property that the guest was checking into.

    If it would allow me to change the url to the name of the property and show that instead of platform.hostfully that would certainly be ideal.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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