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Property Management Platform - Web

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  1. 2 votes

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  2. We would like to have a variable on auto messages that can say whether some has booked a service or not. For example, we have hot tub as an additional service, and we want to notify the owners that they selected a hot tub.

    1 vote

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  3. The photos from Hostfully can be mapped to Airbnb even though it's not a sleep area so the work "Where you'll sleep" could be a bit confused, I think it would be better if we can change it to something like "Map to Airbnb" only or remove the "sleep portion".

    2 votes

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  4. After you click on one of agency pricing periods on the property, it opens a pop up box with the ability to edit the pricing, minimum night stay, and restricting check-in/out. I’d like to be able to see the name of the season I’m editing not just the dates. Also if I have previously input a price and minimum night stay, I’d like those to remain, or have a “previously set” display so I can know if these have already been edited.

    2 votes

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  5. what i would like is do it shorter but the book site

    2 votes

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  6. On the set agency pricing periods pop up it would be great if it could show what prices and minimum night stays have already been set, rather than having to look at those dates on the calendar to check them, particularly since on save, the calendar moves back to today, rather than remaining on the 2025 screen.

    2 votes

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  7. At the moment, when we select the "Damage policy options" on Booking.com Extranet, upon next sync, the system was changed and it couldn't have BDC collect SD via PBB.

    I want the option "I want to set up a damage programme that Booking.com will facilitate for me" on "Damage policy options" sticks.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  8. Sometimes we need to claim money from a guest who does not follow the house rules. For example, we may need to claim extra cleaning fees for a pet and show that pets were not allowed on the furniture.

    Although the house rules are included in the pre-arrival form for guests to check and agree with, there is no way for us to obtain a PDF of it like the rental agreement. This makes it difficult to provide evidence that the guest agreed to our house rules in order to claim the money.

    Therefore, having the ability to download the…

    3 votes

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  9. There needs to be a way to view the calendar on the app without seeing the prices. For example if I'm showing a family member or business contractor my calendar I don't want them seeing what my nightly prices are. On the desktop version it's called "Booking View."

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  10. Would be cool if we could have more editing possibility over this pre-arrival form. If we could add some text, for instance if I could add a text-box above the esimated arrival time:
    "Please note that arrival time is possible from 3pm" or if a message could show saying "only from 3pm" for isntance.

    Instead of custom field, if we could chose the way we want to organize info on this pre-arrival form with "drag and drop" of elements.

    16 votes

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  11. In the Pre-Arrival Form yo allow fields for each guest to give government ID details and not just the Primary guest. In Portugal we need to submit the ID details for each guest to a government website.

    Or at least for the custom field to allow for multiple attachments so they can attach their ID's. The former would be better so we do not have to subscribe for another software like Checkin which does that.

    3 votes

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  12. We look forward the team can give access Owners to the Mobile app.

    20 votes

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    5 comments  ·  Mobile  ·  Admin →
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  13. With the recent changes to Owner Adjustments, we can no longer create an Adjustment with a date in the future. This is very important for us to be able to enter adjustments that we be recognized in the future and don't want to forget to enter it.

    3 votes

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  14. I want to be able to attach PDF file to owner adjustment. It only allows the PNG file for now.

    2 votes

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  15. When creating an enhanced report, Owner Blocks and Agency Blocks should be recognized as reservations or its own separate category that can be included in the report. This is very critical when looking at financials and occupancy.

    9 votes

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  16. Currently, there's no field to add Tax rate and to apply the tax per night/stay/hour/person/pet etc..
    It would be great if we can add those fields so PM can have the correct tax on the custom fees applied for Direct Booking site

    5 votes

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  17. At the moment, the condition "Day of the Week is" can only be sent along with the condition "Stay is Active".

    We would like the ability to have "day of the week" messages be sent to our Service Providers regardless of if there's an active stay or not.

    1 vote

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  18. 1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  19. Context
    * Refund issued in the lead order.
    * Guest's impatience regarding the delay in receiving a refund, I cancelled the refund directly in Stripe and transferred the funds to the guest. However, despite the refund status being updated to "failed" in Stripe, the corresponding lead order continued to display the refund as "successful."

    ​Feature Request: I am requesting a feature enhancement that ensures synchronization between the refund status in Stripe and the corresponding lead order. Specifically, when a refund is cancelled directly in Stripe and marked as "failed," this status should be automatically reflected in the lead order.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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    • Include an Auto Pay enabled status, and the ability to turn on/off the Auto Pay
    • Include the Account Payment begin/end dates.

    These features are standard on virtually all that are subscription-based.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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