1669 results found
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Modifying archived reservations
As a PM, I would like to be able to modify archived reservations and charge guests after they check out. Currently this is only available for direct bookings.
5 votes -
Clues on the calendar to indicate upsold items
I set up services by service providers to upsell them on the direct booking flow. I want to have some indicators on Calendar to see which bookings have upsold items (a pet, etc)
5 votesThis is a good idea - thanks for suggesting.
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Add guest age and reservation stay dates as complex conditions
Example -
If a guest has an infant in there reservation, target that communication to talk about a crib and pack and play
IF a guest books during a certain period of time, such as April 2 through April 13th, THEN that guest is sent a template letting them know there will be certain activities not available to them during their stay
5 votes -
Dark mode option
Add dark mode option in settings for Hostfully PMP
3 votes -
Customize the report header
I want to be able to customize the report header and allow me to remove unnecessary information to help the report in one page and easier to read.
3 votes -
2 votes
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Show different color jobs to represent the status of the job and change hover over to show the name of service/service provider
Show the name of the service instead of "1 job" on the calender in the property management platform.
Also have different color dots that correspond to the status of the job
9 votes -
Automatically Resend Preapproval Once
I would like a feature where we can automatically resend an pre-approval to a guest if the preapproval expires
4 votes -
Sync property description in multi languages to Google
Given the property has 2 descriptions and it's currently synced only English, that causes its invisibility in Dutch / French search ranking.
I'd suggest to sync multi language to Google. That'd help with better search position.
1 vote -
Add more information in the confirmation email of service purchases
As a PM, I want the confirmation email of service purchases (both via Guidebook Marketplace & direct booking flow) to have more information such as the property's name so that I will easily know where they are booked if guests used a different credit card/name.
13 votes -
Create an "Airbnb account name" variable to use as signatire
We would like the account name on Airbnb to appear as a signatory.
1 vote -
More data of leads
It would be helpful if the lead view has information of lead creator, something like "Created by..." and it can be pulled to Enhanced reporting. As we would love to see how our Booking Agents work.
1 vote -
Add a status marker in pipeline when payment request has been sent to guests - to avoid multiple emails sent
Add a status marker indicating that you or your team have sent the payment request reminder to avoid multiple emails sent to guests. Similar to the marker that is added after Check in Instructions have been sent or the Pre-Arrival Form completed.
1 vote -
Adding taxes to line items
I want to add tax to line items in the lead modal.
1 vote -
2 votes
Thanks, we are fixing this as we redo pages. On future pages, you'll see a nice new breadcrumbs menu that will make navigation much easier.
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Policy and Quote Workflow drop down box
Lodgify feature - When collecting payments (before checkout), do we have policy and quote workflow? Where when she selects "returning guest" and she collects less upfront and allow them to pay over a period of time before staying, such as 20%, 30%, 50% etc
1 vote -
Add language selection for a template in Inbox
In the system/custom templates, there's the option to add another language. However, when I want to manually send the templates to Guests in Inbox, it defaults to English. There should be the option to choose the language version in the Inbox.
15 votes -
Support Airbnb booking creation date instead of the date they were imported into Hostfully.
Support Airbnb booking creation date instead of the date they were imported into Hostfully.
The imported reservations from Airbnb are showing the lead creation date as the day these reservations were added to Hostfully, not the actual booked-on date. This skews the reports.
4 votes -
Collect Security Deposit from Airbnb guests
Although VRBO already allows for security deposit collection, having something as well for Airbnb guests would be ideal! Automating a message 1-2 weeks prior to check-in, with a link to an invoice with deposit amount would be sufficient.
It would be up to hosts to communicate properly with guests to set expectations that this invoice will be coming prior to their arrival.
21 votes -
Add Pre Arrival Form information to the Guest Database / Guest Information Page
Currently, the Guest Database/ Guest Information page is not particularly useful, but some small improvements could make it an extremely valuable asset.
One of those changes would be to automatically add information entered in the pre arrival forms to the guests info page, and/or linking the completed pre arrival forms to the page.
This would allow us to better monitor our guests, and anticipate their needs.
17 votes
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