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1882 results found

  1. Hyperlinks are shown as full URLs in the mobile app inbox only and not in the PMP's inbox.
    Support hyperlinks and be able to click on the URLs and not have them shown as plain text.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  2. I have over 30 templates and it's getting difficult to organize, see what we really needs, identify double communication, etc... It would be great to have the ability to sort them, or organize in custom folders, just like in an inbox.

    1 vote

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  3. Support 9-digit code for Remotelock integration and if the setting of code could be different per property, it would be a helpful feature

    2 votes

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  4. i want to have the option to send the payment balance link for the difference when modifying booking.

    2 votes

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  5. When a guest changes houses within their reservation the original owner should be notified of the cancellation and the the new owner should be notified of the booking.

    2 votes

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  6. It would be really helpful if we could easily make changes and rerun all reports with one click. This includes downloading reports in PDF or Excel format, emailing them to each owner, and publishing them to the owner portal - all with one click. This streamlined process allows for easy review and scalability. However, while the customization of reports in Hostfully is powerful, it may not be efficient for owner-specific bulk reporting. With a growing number of owners, it may become difficult to provide reports to each one on a monthly basis.

    2 votes

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  7. When a report is multiple pages it helps to be able to see what column is pertaining to the information needed, ie, when filling out a tax report or the Owners payout report. A date stamp would just help narrow down which report is the correct one.

    6 votes

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  8. Display availability per channel based on booking lead times.

    For example, On Hostfully, setting a negative Booking Lead Time allows same-day bookings. This means that, as there are no blocks or reservations, the date will appear available.

    Channels like Airbnb, Booking.com, and the direct booking site will also show this date as available since they allow same-day bookings.

    However, Vrbo will display the date as unavailable, as it doesn’t support same-day bookings under such settings.

    Showing on Hostfully’s calendar sync logic accounts for channel-specific lead time settings

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  9. How am I supposed to know to refund the guest or not based on my cancellation policy if I don't know the cancellation date?

    For example Ruben Aguilar cancelled and I don't know if he cancelled w/in 24 hours of booking or not.

    8 votes

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  10. Be able to send mass messages (bulk messaging). Top priority is guest, but also ability to send to owners and service providers

    25 votes

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    5 comments  ·  Inbox  ·  Admin →
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  11. Currently, the booking agent can able to view the thread message with the owner of the property that they are not assigned to.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  12. I should be able to send different messages to last minute bookings so they don't get an all messages a at once. I should be able to exclude last minute bookings from the other messages.

    1 vote

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  13. Compiled Monthly report:

    We would like to see revenue by month to assess how we are adjusting rates month by month.

    A generic report that allows the listing of Revenue (rent or total rent options) by month to see revenue trends -all in one report- would be really helpful.

    1 vote

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  14. As an international booking platform, we believe it is essential to provide the option to customise the date and time format. This would allow hosts in various countries to adopt the widely-used European system of a 24-hour clock and day-month-year format.

    Implementing this feature would enhance clarity and professionalism in the automated messages sent to guests, ensuring the information aligns with their regional expectations and reducing potential misunderstandings.

    Thanks!

    18 votes

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  15. When creating a new tax under the fees and policies tab we can select the option for "long term stay exemption" but after the tax was created we cannot see if we have selected the exemption on the tax details or not.
    It would be very useful to see this with the info of the tax.
    Thank you!

    1 vote

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  16. When you click on any of the properties the pictures the pictures start scrolling. We would like them to not automatically scroll

    2 votes

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  17. At the time of payment, the client is binding himself by the terms and conditions of the rental agency, not the platform on which the transaction happens (Hostfully). The T&Cs of the agency should be readily available via a link to be visited should the clients want to check. If necessary, Hostfully may also want to display their privacy rules about handling personal and financial data, but this should be presented separately.

    1 vote

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  18. Add to the owner glossary on Enhanced report the Owner business name

    1 vote

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  19. In the Owners list, she'd like to see Owner's, mailing address, phone, which properties (property names) this person owns.

    5 votes

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  20. When we send text messages to potential clients with links to our listings, the Hostfully logo appears instead of our company’s logo.

    It would be really helpful if we could update this so that the agency logo logo appears in these communications.

    This would enhance branding and make presentations to clients more professional.

    10 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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