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1775 results found

  1. I was seeking to be able to use two different logos for two different properties I host (a different one for the listings under my third-party agency). It sounds like I can only use one logo in Hostfully.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. I would like to be able to customize the confirmation page after guests completed the pre-arrival forms or completed the payments.

    Because I don't want to ask the guests to create account at this point, I can send emails later to them to register if needed.

    3 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  3. i like make a flag or a color so when i look at the calendar, it shows directly there which booking is not PAID

    5 votes

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    0 comments  ·  Calendar  ·  Admin →
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    Hello. This is really the reason we provide the Pipeline, which can show status for all bookings and will highlight those with incomplete payments.

  4. I have auto responses set for bookings, booking inquiries, and requests to book so that my response rates stays at 100%. However, my triggers happen automatically. I would prefer they take place 30 minutes-1 hour after the question so that I have the opportunity to address the concern.

    2 votes

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  5. 2 votes

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  6. When communicating with a guest, it would be helpful if the guest sees the relevant communication in one thread, instead of each response opening a new email thread.

    18 votes

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    5 comments  ·  Inbox  ·  Admin →
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    Could you please provide more information, and maybe screenshots? We do not understand this request. In the Inbox, all the messages related to a particular booking/guest already appear in the same thread. Thank you.

  7. I want to be able control the order of Airbnb photo tour on Hostfully.

    10 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  8. After you click on one of agency pricing periods on the property, it opens a pop up box with the ability to edit the pricing, minimum night stay, and restricting check-in/out. I’d like to be able to see the name of the season I’m editing not just the dates. Also if I have previously input a price and minimum night stay, I’d like those to remain, or have a “previously set” display so I can know if these have already been edited.

    2 votes

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  9. have been having lots of owners with concerns about the owners portal as it is very basic and not showing much to them. On our other plattform Lodgify, they could see much more like fees breakdown, messages from clients, the jobs created etc.
    Is there a way where owners can see Jobs and more info other than what they see?
    I have set them up in full permissions and it is still very empty which is causing owners to not like the way we are managing it etc. Transparency is very important to us.

    11 votes

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  10. what i would like is do it shorter but the book site

    2 votes

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  11. On the set agency pricing periods pop up it would be great if it could show what prices and minimum night stays have already been set, rather than having to look at those dates on the calendar to check them, particularly since on save, the calendar moves back to today, rather than remaining on the 2025 screen.

    2 votes

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  12. I want to be able to bulk edit the amenity tab to all of our listings. It takes too much time to check every one of them.

    1 vote

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  13. Be able to modify a lead without changing price

    1 vote

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    • Public Name in Hostfully only allows up to 49 characters, while Airbnb allows up to 50 characters. I can't type the 50th character in Hostfully.
    • Long Description in Hostfully allows up to 499 characters, while Airbnb allows up to 500 characters.
    1 vote

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  14. 2 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  15. Add more logs to find out the root causes for disconnection with Integrations/channels. Create a fail alert if a service disconnects without user initiation for over 5 minutes.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  16. 2 votes

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  17. 1 vote

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  18. If we use VacationRentPayment as a payment processor, booking requests get charged immediately. However, VRP does refund the payment processing fee on refunded transactions (if refunded within 48 hours). So the guests are getting charged before they have a confirmed reservation.

    We need to change this behavior so that guests are not charged until PMs agree to take the bookings

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  19. Support HEIC file uploads for listing photos. Currently I cannot upload photos directly from my iPhone as they are default in HEIC format. Once I convert them to jpg some of the channels like booking.com say the photos are not high quality enough. Supporting high quality HEIC photo uploads would save a lot of reformatting and mucking around on the admin side of things when we just want to quickly update amenity photos or photos of the local surrounding areas where we won't necessarily have the professional photography photos. Thank you.

    1 vote

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