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1351 results found

  1. Along with booking window options for 6, 9, 12 month etc - we would like to see a booking window option for 'unavailable by default' to reflect similar settings as Airbnb. Use case would be a property set to unavailable for most months out of the year and only allowed to book during certain time periods.

    7 votes

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  2. When the Airbnb tax type is set to % per stay in the property Fees and Policies tab, the property manager must be able to determine how many Airbnb fees should be taxed.

    At the moment, when an occupancy tax (% per stay) is set up, the default taxable bases are the cleaning fee, management charge, community fee, resort fee, and linen fee, which may or may not be relevant to how the tax should be calculated.

    For example, if a property manager does not impose tax on the cleaning fee, management fee, community fee, resort fee, or linen cost,…

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  3. Integrate with KeyNest

    1 vote

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  4. We want to prevent check in/out on 12/25/23 and 1/1/24 for all properties. At the moment, we have to open each property > Pricing tab to do this.

    10 votes

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    1 comment  ·  Calendar  ·  Admin →
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  5. For canceled stays. Some jurisdictions require remittance of tot even on cancelled stays the hike others don't .

    We need to be able to specify if a tax or fee is refundable on cancellation.

    For example. If a cleaning fee is refunded then so is the tax but if there's a 50% rent retained on cancellation in some places we still have to collect and remit tax on the cancellation while some places only require occupancy tax if there's an actual occupancy…

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  6. If the Tax rate in Property Main Settings is 11.325%, then when we use variable {TAX_RATE} to extract the value, we would like to have it showed as 11.325% instead of the rounded value which is 11.3%

    2 votes

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  7. At the moment, Email Settings may not work well with email providers like Hostinger.

    2 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  8. There's no "Delete this template" option for system templates so it is not possible delete a language template.

    1 vote

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  9. 1 vote

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  10. Would it be possible to send manual messages from one email address, and automated emails from a different email address?

    3 votes

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  11. I'm sure other STR users have this need. This is when you have guests cancel for legitimate reasons such as cancelling last minute for deaths in the family, hurricanes evacuation (or any storm related issues like snow storms, ice storms etc.) that warrant people getting money back but willing to accept a credit so both parties don't suffer. Or just good will on the host's end if someone needs to cancel without losing all their funds. This could be a partial credit, one night credit, cleaning fee credit etc. to use at another time. I would just need something that…

    2 votes

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    1 comment  ·  Payments  ·  Admin →
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  12. 1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  13. Currently, when a guest submits a booking request, it says that they host has 24 hours to confirm the request.  It would be helpful to have a way to change the number of hours to something like 48 hours for direct booking requests.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  14. When a property has booking mode as Inquiry, from direct booking site or booking widget, option shows as "Get a quote".

    However, when a property has booking mode as Booking Request or Instand Booking, this option shows as "Book now".

    But for Booking Request mode, when continuing to proceed with a booking, there is a small note at the top of the page that states, "guest must wait for the property manager to accept it and payment will be processed accordingly." which is quite confused and guest can easily miss that note.

    I think it would be much more clear…

    15 votes

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  15. I would like to display the amount a guest has paid in custom templates. Currently, I can insert Balance Amount [$ORDERBALANCE$], Total Amount [$ORDERTOTAL$], etc. but variable "ORDER PAID TO DATE" is not available in the list.

    6 votes

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  16. I want to allow uploads of government ID files in PDF form in our Pre-arrival Form. It'd be great to display supported file types next to the upload field so that guests are aware of what can be uploaded. Currently, PDF files are not supported.

    2 votes

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  17. I would like to have the ability to send SMS notifications for new reservations to 2 separate phones.

    Many of the properties that we manage have multiple owners and it would be beneficial to be able to send text message notifications to each owner. In a lot of cases (such as this one), the multiple owners are a married couple and it would be beneficial to be able to send text message notifications to both the husband and the wife.

    1 vote

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  18. At the moment, it's not possible to download the conversation on Inbox.

    We'd love to have this option to download conversation and resertvation details incase of dispute, this would be very helpful specially for direct booknig since we use hostfully as our messaging platform for direct booking

    6 votes

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    0 comments  ·  Inbox  ·  Admin →
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  19. We have a client signing up for SuperHog on their own, and they want us to connect our Hostfully to it.

    1 vote

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  20. As the Mailchimp user, I want to request a feature to know when the most recent data transfer from Hostfully to Mailchimp occurred.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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