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1859 results found

  1. Ability to open the breakdown of the order directly from the calendar to view all the details of what the guest paid.

    4 votes

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  2. An app for the owners to login and see their portal. Also a much more in depth portal, showing reviews, any issues that come up at the property, analytics, etc

    61 votes

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    received  ·  8 comments  ·  Owner Portal  ·  Admin →
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  3. 1 vote

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  4. Have the ability to send more messages per event (inquiry, cancellations, etc) as currently it limits you to only send one message per event and any future scheduled event messages will be cancelled out. This way we can follow up on inquiries as many times as we want

    1 vote

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  5. We have canceled the booking and issued a partial refund via Stripe. A record of this refund transaction has been added to Hostfully.

    However, the View Order page currently displays a confusing calculation of the total amount, amount paid, and balance due. Since the booking is canceled, the "Balance Due" field should no longer be visible.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  6. I was trying to create a custom template that would be sent to a guest during their stay which would give them the option to add an additional night if the calendar allowed. This template would have a link that would take the guest directly to their reservation page where they could add the night and make payment all in one. I'm being told that's not an option and they would have to respond to me with a yes/no and then I would have to make the change in the system and send a payment request. This seems really clumsy.…

    1 vote

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  7. Problem: One of the tabs on the owners portal is "Inbox", where owners can send messages to us. When we respond to a message via email – so the owner gets a notification of the new response – the owner has no ability to respond from the email and has to be trained that replys to the email are ignored by hostfully and go nowhere. No error message, no warning, just looks like we're ignoring them.

    My idea is to do one of the following:

    • Add text to the sent email that replys need to be sent via the inbox,…

    2 votes

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  8. Show attestation information

    1 vote

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  9. It is noted in the v1.5->3 upgrade guide that v3's agencies endpoint supports a "rentalConditions" field, but no other APIs seem to exist for updating the per-property rental conditions. It would be great to automate these to ensure they are accurate and make changing all properties a lot easier

    1 vote

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    planned  ·  0 comments  ·  API  ·  Admin →
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  10. 2 votes

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  11. Ability to extract the full year pricing on a property in an excel sheet

    1 vote

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  12. PMs who do not use Hostfully to record expenses would like the ability to completely remove the Owner Adjustment report from the Owner Report, instead of seeing the report with no data.

    2 votes

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  13. I want to track rentals based on owners, also a property CRM could work. Where I can see rows of each rental and have constant contact with the owners. If a property has not had a rent in over 3 months, send an automated mail to maintain our contact going. Also track other things, like a column of last price update to have in mind what is missing for each owner and maintain that.

    1 vote

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  14. 2 votes

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  15. I am looking at where to find variable that we can use for the balance due but without the security being included, not the total without SD

    1 vote

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  16. Support parameterized variables for GraphQL API

    1 vote

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    0 comments  ·  API  ·  Admin →
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  17. I know we can use the custom data to set data for the bedroom field.

    However, sometimes I need to only temporarily change our bedding setup (eg for a day or two), and so using custom data means I have to make an edit BOTH on the "Set rooms" page and in the custom data fields. It is quite inconvenient.

    Would you please consider having the variable for this property information so that when I update the bedroom, it will update automatically in my template, message?

    1 vote

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  18. Ability to customize buttons and colors of the booking widjet

    5 votes

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  19. This seems a ginormous oversight on the part of Hostfully, which could be very easily fixed - by not pooling together Fee / Service / Resolution adjustments into the one variable "Fee adjustment", and instead having a separate variable for each so they can be pulled in report separately.

    9 votes

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  20. Apply the promo code on the rent not on all the invoice, like the wood we sell, all the food, etc.

    1 vote

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