1351 results found
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Different colors for leads in Service Provider portal calendar
My cleaners see blocked dates as well as booked dates as the same color in Service Provider portal calendar, so they never know if its a check out or just a blocked date.
It's much more helpful if we can have different colors for bookings blocks in SP portal.
4 votes -
Rate multiplier should apply to extra guest fee
The channel rate multiplier only applies to the nightly rate and not the extra guest fee.
This may create some inconvenience for us and our property listings on AirBnB, VRBO, and Booking.com. We would be more than happy if this feature is taken into account.
Thank you.
3 votes -
Block nights before launching of new listing from HF to other channels
When setting a new property directly at Hostfully (HF) to export it to other channels, an option to block dates before launching will make it easier instead of creating and then going to calendar to block dates.
1 vote -
Ability to mark Rental Agreement as Signed manually
At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.
Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.
4 votes -
Is there a way to group listings in the calendar view or settings? For example, I would like to group my properties by cleaner for ease.
I would think most property managers might like to have the option to group properties for multiple reasons.
6 votes -
2 votes
We'll be considering this feature, absolutely.
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security deposit
We need a way to easily generate a summary list of customers with outstanding security deposits in our system.
5 votes -
Feature to accept/decline Vrbo cancellation request within Hostfully
When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice
3 votes -
Accept an iDEAL payment via Stripe
IDEAL is a common payment method in the Netherlands.
iDEAL is a single use payment method where customers are required to authenticate their payment. Customers pay with iDEAL by redirecting from your website, authorizing the payment, then returning to your website where you get immediate notification on whether the payment succeeded or failed.
0 votes -
Owner Access to Photos and Amenities
Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.
4 votes -
DISCOUNT CODES
Min Stay Requirements available for Discount codes. Etc 20% off bookings (2 nights required)
4 votes -
Reminder about how making changes on Hostfully affects unlisted or snoozed listings on Airbnb
Any time we make changes in Hostfully, we are reactivating a snoozed or unlisted listing. If I'm trying to work out my pricing and it's too low or change my house rules to address some kind of problem with a past guest, I'll snooze or unlist on Airbnb (my only channel). However, if I change even the description in Hostfully, this reactivates my listing on Airbnb without notifying me. It would be great if Hostfully could send a notification or have a pop up reminder, maybe when before you hit the Save button on the edit screens for the listing.
1 vote -
Owner Agreements
It would be helpful to send the homeowners we represent updated or new contracts, through our management software and have them saved in their owner profiles. This allows us to quickly see where we stand with them, if contracts need to be updated or edited in anyway, without having to use yet another outside service. Its so easy to lose track of all of these separate accounts we need for our business to run smoothly.
t's also helpful that once a new contract has been sent out, it automatically appears in our PMS once it's signed so we know that…1 vote -
Ability to update <StandardPhrases> for Security deposit for Booking.com
At the moment, users are having issue that no matter they changes the security deposit settings on Property main settings, the SD settings on Bookung.com always shows like below:
Damage policy options.
You require a damage deposit from guests:
- Your guests pay a damage deposit by Credit Card
- You collect this from your guests: Up to 14 days before arrivalwhile users select the option to return security deposit 7 days in account settings.
Upon checking with T2, it's because we use the default value once there is a SD defined on property, That is a limitation now.…
4 votes -
Photos caption on direct booking site
It appears that captions don't appear on direct booking site when viewing photos.
I’d think it’d be good if they were displayed somewhere.
They have relevant and important information.
It'd be great if captions can be shown there.4 votes -
Add Lodgelovers.com as a channel
I want to add Lodgelovers.com as a channel. Channel managers don't support this & for iCal Continuous Sync, sometimes there is a delay.
1 vote -
Create reviews by month and year
When creating reviews from Hostfully, it requires an exact date. I want to list reviews using a month and year without an exact date, like other OTAs.
2 votes -
Improve how photos can be organized and re-ordered
The drag and re-order is too tedious, especially when you just got all new photos for your listing and need to delete all these old ones and reorder 50 new ones.
I think that there should be a toggle between the current view and a thumbnail view that puts the photos in a grid (maybe 4-5 across and then they are in rows going down) without the photo comments in this thumbnail view. That way we can reorder the photos quickly and see better what overall the order looks like to guests, and then when we are ready to add…
45 votes -
rate multiplier
The formula for calculating the surcharge at the channel is wrong. Here is the explanation that I had with the Support Team. After that, they ask me to put it in here
many thanks for your feedback. And we can close the case. The problem in this case is that we have 2 different numbers and different situations. The way you explain it and hostfully do it it is right and not right.
I try to explain it:
I have a pizza and like to make my pizza 15% bigger. Than I use your Formular: 100 * 1.15 = 115.…
2 votes -
2 votes
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