1389 results found
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Ability to adjust the pincode access time
From this article
https://help.hostfully.com/en/articles/2725484-hostfully-remotelock-integration
=> Lead details only apply to checkin/out DATES, not times. We don’t currently have a way to send times from the Lead details to the lock providers.
On remote lock, the check-in and out time is used as the default check-in/ checkout.PM wants to have the option to change the activated pincode time when he wants to offer early check in or late check out.
19 votes -
quote
When we send a quote, it is important to see in that quote the discount applied. For instance, I set 10% for more than a week. Instead to change automatically the daily rate, it should show the discount applied as a single line. I believe that Guests would be more inclined to book with a discount.
3 votes -
Be able to print the DBS page with guest and quote detail in PDF
After adding the lead details, dates and fees, client information, dates, amenities, and payment conditions.
I want to be able to generate a PDF file of exactly all the info that is on the website.1 vote -
Add condition condition unavailable date for booking inquiry
At the moment, we don't have any condition to filter out booking inquiry with unavailable dates so we can automate the booking inquiry sending process for those type of guests.
I can figure out the template side, but not the trigger side.
I get a lot of inquiries from non-Airbnb guests for dates that aren’t available at the specific property, but are available at similar properties. I don’t always manually reply until hours later, when it’s too late.
1 vote -
Customize the percent % at reservation
Be able to customize the percent taken at reservation, or allow percentages in increments of 5s instead of only 10s. Some clients like to take 25% at booking.
2 votes -
Issuing refunds from the mobile app
I want to issue reservation refunds from the mobile app
2 votesNote that you can now schedule automated refunds from the Hostfully platform, so this makes manual refunds less valuable.
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Create a trigger option for security deposits that haven't been refunded yet
Something like complex condition where 10 days after stay ends and security deposit received and security deposit not returned.
1 vote -
Ability to remove Third Party agency directly from the PMP
Right now, to remove a Third party agency from the PMP, PM need to make a request and it needs to be escalated. PM would like the ability to remove the Third party directly from the PMP (for example, with a delete option)
Thank you!10 votes -
Edit font/ color of Owner report
The font color and size of the Owner Report is too small and light, making it difficult to read, also no color to differentiate booking's source.
If we're able to edit the font/color of the report, it would be much more helpful.
2 votes -
Automated refund for security deposit
There's the option to automatically refund security deposit. However, I don't charge deposits, I only authorized them in Stripe, so I don't need this feature.
It would be relevant to have a tick box to use or not this feature. Right now we can only choose the delay for refund.2 votes -
Notification when a lead is about to be expired.
Get a notification when a lead is about to be expired.
2 votes -
Adding additional charge option for VRP
I want the additional charge option to work with VRP.
1 vote -
Guest Information report based on arrival dates
We would wish to add a report that I can run, similar to the custom logistics report, that shows our guests contact information, check in - out dates, as well as sorting based on arrival date.
1 vote -
I would like to change the status of a reservation (booked, canceled, payment received etv) in the calendar.
I would like to be able to do all these pipeline actions on bookings/inquiries in the Calendar rather than needing to move to the Pipeline to complete these tasks:
- Mark as booked
- Mark as paid
- Place on hold / extend hold / revoke hold
- Close lead
- Cancel booking
- Re-open (a closed lead)
- Record a payment2 votes -
Guest pre-arrival form that collects phone numbers instead of email addresses in case guests have to be evacuated from a wildfire
Guest pre-arrival form that collects phone numbers instead of email addresses in case guests have to be evacuated from a wildfire.
If a neighborhood rips through a neighborhood, making contact with a guest via email isn't an effective way to contact all guests to evacuate.
2 votes -
Integrate with PayFast
PayFast is very popular in Africa. Integrating with PayFast will connect with clients easier in Africa.
3 votes -
More user-friendly error messages for channel sync issues
At the moment, when there's a sync issue with channel (for example: Airbnb), the error message is not clear and I need to reach out to support every time to check the root cause (an error occurred, could not update booking settings, etc.). I want to have clearer messages so I know what to do to troubleshoot.
13 votes -
Payment reminder (internally) to send balance requests
I would like to have the option to set a payment reminder internally so that I can remind myself to send the balance request email
3 votes -
Have ability to delete local recommendations in property settings
I would like to be able to delete local recommendations I created in property settings page as there might be duplicate or incorrect items created
1 vote -
Manage local recommendation
After create local recommendations under "properties", there is no possibility to edit the recommendation. If we need to delete a specific recommendation, we need to reach out support and ask them to remove, which doesn't make sense that we can add, but we cannot delete.
3 votes
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