1759 results found
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Notifications for booking cancellations though Hostfully web/ mobile app
We already get the notification from each platform about cancellation through text message and email. What I want to have is the notification through hostfully. If we get any cancellation information in dashboard or inside of hostfully app or web, it should be more intuitive and easy to collect all of the information
4 votes -
Allow for Triggered Messages to support company office house
Guests message at all hours of the day and night and while we would love to respond, often times, answers can wait until the next day. We would love it if we could set up a triggered message that would auto respond to a confirmed guest during out of office hours. In that message, we could certainly include information about emergency contacts if appropriate for the situation. Please add this so that we can have days off!
3 votes -
Ability to set "Hold Duration" at property level
That hold duration under agency settings affects all properties we only wanted to set one hold duration for at least 24 hours for one guest and property
1 vote -
Make it easier to read reviews
How do I read these direct booking reviews? I click on them and nothing opens up. Is the only way to read them is to click on "edit"? You want me to read them in that little edit box. That is not a good software design. That edit box is tiny. This wasn't thought out very well. Please create a request for a feature.
2 votes -
Have hostfully links work with BDC inbox
Pre-arrival/rental agreement/ payment links generated in Hostfully, are broken when being sent to BDC inbox, we would like to have those links work with BDC inbox so it can looks more professional
1 vote -
Inbox Easier View / Navigation
Inbox > Toggle guest names on left - when you reach the bottom of the list - you need to scroll up to check the messages.
My suggestion is - that the list of guest names should have a separate column for browsing up and down and not the page itself. This will give the user an easier view of the new messages or the topmost messages of each guest
2 votes -
Long-term and short-term rental taxes
I want to automatically apply a 11.57% rental tax rate for short-term stays and a 1.5% rental tax rate for long-term stays (over 30 days) when guests book, depending on their stay duration.
2 votes -
Have more filters in the calendar
Have check-in/out filters in the calendar
2 votes -
Able to customize the calculation of Fees and Taxes with % value
Currently when setting up a fee or tax with % value, they are only based on the Rent amount. It would be great if we could decide either Rent or Rent + Cleaning fee or the Total amount of the lead or whatever to apply the fee or tax
3 votes -
Delete guest from Guest Information page and guests' list
I want to delete a guest from Guest Information page and guests' list (for example: a guest for testing purposes).
1 vote -
Add message when the discount is not input yet
For now it will show expired if the discount code is not input or not fully input. It would be nice if there is a message to show them the reason
I want the error message to appear only after checkin/check-out is filled.
1 vote -
Include inactive listings in reports' filters
Be able to include inactive listings on the reports
1 vote -
Allow to add colours in the booking on the days we want cleaned.
is there a way we can add colours in the booking on the days we want cleaned for example, so the cleaners can just look at the calendar and see what days they need cleaned?
2 votes -
Add Lead source variable into Logicstic Report
I want to check the lead source - channel of booking on enhance report > Losgicstic report.
1 vote -
Change error description to avoid confusion
When updating Description tab, it gives error "The limit for number of characters for summary field is 500 inclusive". It appears there's no Summary field. The error is referring to Long description field.
It'd be more user friendly if you can specify which field needs to be updated, Here in this case: Long description field.
2 votes -
1 vote
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Convert Currency on Direct Booking Site
I think most Hostfully property managers have guests from other countries come to the USA to visit their properties. When they book through Airbnb or VRBO, or other channels currency is converted for a smooth transaction. Using a direct booking site also must convert currency as we will have potential guests from other countries outside of the USA wanting to come visit our properties in the USA.
3 votes -
Support Booking.com Facilities and Services in Hostfully
On Booking.com Extranet => Property => Facilities & Services, we can upload photos for the facilities we have in-house, which helps increase our listing score and get more bookings.
However, this feature is not supported within Hostfully and can also be overridden by Hostfully. Every time we refresh the sync from Hostfully, all setups in the Extranet for Facilities and Services are wiped out.
This is a critical issue, so supporting this feature would mean a lot. Thank you.
4 votes -
Set specific balance due date for individual reservations
I have guests for which I need to push the payment date back. I'd like to have this ability.
7 votes -
Direct book window customisation
Please consider offering a different booking window for direct website + hostfully booking widget vs other booking channels. For example in high season OTAs could have 2 week window and own website longer window to promote direct bookings.
Alternatively, this could be achieved by creating blocks that do not apply to direct website.
3 votes
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