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Property Management Platform - Web

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1646 results found

  1. It would be great to have a Zapier trigger that fires when a new payment is created, which includes all the payment data in individual fields.

    8 votes

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    2 comments  ·  Payments  ·  Admin →
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  2. It would be great to add custom details for an owner booking when they block out dates via their owner page.

    We're currently capturing owner bookings via a separate webform so the owner can check a box to accept or decline a professional cleaning after their stay is done.

    I'd envision a "Decline Cleaning?" checkbox on the New Reservation popup / pane.

    21 votes

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    planned  ·  4 comments  ·  Owner Portal  ·  Admin →
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  3. It would be nice if there is a way to copy rates from one property to another one with just one click

    6 votes

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  4. I would love to see an integration with PropertyCare.com, especially since Hostfully's templates and triggers leaves a lot to be desired and there is no native 2-way SMS capability.

    3 votes

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  5. For now, it is not able to press enter to go to another line of a paragraph in the review template. It would be nice it is able to do that

    2 votes

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  6. Add an agency-wide setting for booking 'lead time' so that it is easier to change this depending on business level, time of year, etc. Sometimes I want to encourage last-minute bookings, other times I don't.

    2 votes

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  7. Notification for failed trigger so PM can resend or check what is missing

    83 votes

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  8. A guest should be able to select multiple properties/ room and pay for them all in one transaction instead of having to have multiple transactions for each one

    11 votes

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  9. A guest should be able to pay more than the minimum payment required at registration

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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  10. integrate with JotForm. I send out a questionnaire/contract to each guest, and integration with them would be awesome.

    2 votes

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  11. 5 votes

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  12. Attachment to customized emails. Being able to add an attachment to a customized email template.

    16 votes

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  13. In extra conditions when creating trigger you should be able to tell the system to NOT send trigger IF for example rental agreement has already been signed. NOT send trigger IF for example pre-arrival has already been filled out.

    It makes no sense and it quite annoying for guests to continue to get requests for something that they have already completed, but in order to automate the only way to ensure these important forms are completed is to keep sending reminders regardless if they have already completed the request.

    13 votes

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  14. Another very helpful thing would be to have the messages scroll separately from the list of messages. Just like they do in the Airbnb message system.

    3 votes

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    1 comment  ·  Inbox  ·  Admin →
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  15. At least 85% of our guests book via our direct booking website. The majority of them stay with us for 2-6 months. They always want to pay for just 1 month at a time, but Hostfully requires them to pay for the entire stay up front. This scares some potential guests away because even though we explain that we can manually just charge them for 1 month at a time, all they see is the huge total amount for the entire stay when they do a search for their dates. When they do book, we are currently having guests just…

    43 votes

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    planned  ·  10 comments  ·  Payments  ·  Admin →
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  16. We would really like to be able to have a digital signature added to any custom templates as we send out contracts once booking is confirmed and we would like a guest to be able to digitally sign it

    9 votes

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  17. As a property manager, I'd like to be able to push the length of stay discount at the bottom of the pricing tab in Hostfully to Booking.com. This is not currently possible due to Hostfully not supporting multiple rate plans in Booking.com. Please vote on this idea if you would like this implemented.

    20 votes

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    1 comment  ·  Channels  ·  Admin →
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  18. Hi there. I'm using Stripe as a payment processor. I have added a Credit card processing fee 4% but it is only applies to RENT but not to all amount like Cleaning fee, taxes or pet fee, etc. I end up paying hundreds of dollars out of my pocket every month plus I receiving questions from the owners.

    42 votes

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  19. As a PM I'd like to be able to block my calendar for owners, and view their booking/block in the pipeline so that I can prepare the listing the same way I would prepare it for a guest. I need to have it cleaned, send door codes for the time of their stay, and go through the usual lifecycle of their booking as I do with the others so that I don't forget to prepare any details related to their stay.

    3 votes

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  20. Allow users to print the central calendar.
    That is important because sometimes, users need to print it out for business purposes.

    8 votes

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    4 comments  ·  Calendar  ·  Admin →
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