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1748 results found

  1. We like to set up a partner program for our agency where every partner that refers a new property owner receives a lifetime commission of x% calculated as %tage of our agency commission.

    "Must-have":
    (1) A list of partners maintained in Hostfully, with their contact data and the %commission they will receive
    (2) The option in the Property administration to add a partner that should receive commission on agency commission
    (3) A portal for the partner to see how the properties are performing (e.g. bookings without guest names) and a dashboard showing his commission results month by month, and ability…

    2 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  2. As-is:
    In order to assign an existing owner to a property I can enter his/her email address to connect the property to this owner. However, I always have to know what the email address of the owner is.

    To-be:
    Drop-down to select from existing owners and assign the owner to the property in the property owner tab

    4 votes

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    planned  ·  1 comment  ·  Property settings  ·  Admin →
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  3. I still don't like using the photos as the way to identify properties in the app, and I am constantly opening that leftmost sidebar to see the property name before doing anything in the app.  I think a customizable abbreviation would be a better short form for quickly finding the right property.

    2 votes

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    received  ·  0 comments  ·  Mobile App  ·  Admin →
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  4. I would like to be able to adjust the pricing on a booking channel for each property. So, on Airbnb, property A gets -10% property B gets 0%
    And on hostfully, property A gets 0% and property B gets +10%

    Right now, the rate multiplier is only available at the channel level.

    34 votes

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    received  ·  3 comments  ·  Channels  ·  Admin →
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  5. Right now prospective guests are REALLY struggling to understand how much our properties cost. It's the number one question we get from people who are searching on our direct booking site.

    The problem is that there is no way to compare prices across properties other than drilling down into several property pages open in several tabs and entering dates and guest count info in each one.

    It would be much easier to enter the dates and guest count once in the main search and see the total displayed under each property's tile. It's nice that there's already the ability to…

    3 votes

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  6. As a PM I would like to have up to 500 characters to respond to a guest review so that I can be very detailed about my response. Right now, there's a limit of 255 characters.

    3 votes

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  7. As a VRM I would like to have a different agency/owner split per property per owner. Right now, the same agency/owner split applies to all properties that belong to a single owner. Instead, I would like to have different splits per property per owner.

    36 votes

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  8. As a PM, I want the confirmation email of service purchases (both via Guidebook Marketplace & direct booking flow) to have more information such as the property's name so that I will easily know where they are booked if guests used a different credit card/name.

    13 votes

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  9. Property size in Property Settings has not been supported via Airbnb API yet while it is pushed to BDC: https://prnt.sc/re3mFAHTYTQv; https://prnt.sc/ajZ-ZjbwZCp7

    2 votes

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  10. I would like to see all owners under the Owners Tab without having to click on the first letter of their first name or search in the search box. The search box and the alphabet option should only be a filter option when you have dozens of owners.

    12 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  11. At present, the PointCentral integration does not automatically create lock codes for any existing bookings in the Hostfully calendar.

    In order to generate codes, each booking must be manually opened and re-saved. with 44 listings and nearly 1000 open reservations, this is a very arduous task.

    Surely there must be some way to make this integration backward compatible, or at the very least create some kind of master "refresh" button/script that effectively opens and re-saves every reservation in the calendar automatically to accomplish this.

    1 vote

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    under review  ·  1 comment  ·  API  ·  Admin →
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  12. Make all sections of a listing page as moveable widgets so that an operator/manager can decide how to order the information on public listing page. This will greatly improve marketability and ensure that the information that guests find most important is closest to the top. For instance, after "Description" should come "The Space," "The Neighborhood," and then "Other Things to Note" far below the fold -- closer to the House Rules Section.

    9 votes

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  13. When a guest requests to alter their Airbnb stay, the notification only goes through Airbnb. I'm a co-host and have several other Airbnb accounts connected to my Hostfully account. When guests request an alteration, I don’t get any notification of that.

    I would like for Hostfully to provide notification for me so I can approve/decline Airbnb guests for an altered stay.

    31 votes

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    planned  ·  2 comments  ·  Channels  ·  Admin →
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  14. As a PM, I would need to update Post Booking Details for guest to have the updated information after making a reservation, but it is not available in PMP now. And I do not want the information displayed in the public section where people can view it freely.

    5 votes

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    0 comments  ·  Channels  ·  Admin →
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  15. As a PM, I want the Scheduled Messages page to have the same Search fields that the Message Log has.

    11 votes

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  16. As a VRM I would like the discount code dates ranges to be inclusive of the start and end dates so that it is very clear to me what the valid dates are.

    Right now, the valid date range doesn't include the Start and End dates.

    7 votes

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  17. Similar to the Stripe implementation, please enable the feature to connect to more than one PayPal account.

    9 votes

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  18. As a VRM I would like to search for threads between the agency and the owner so that I can respond to the thread.

    Right now, I can’t find the Inbox thread with my owners in PMP, even though the thread is visible from the owner portal.

    8 votes

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    0 comments  ·  Inbox  ·  Admin →
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  19. As a PM I would like the HelloSign contract to be sent automatically when I manually enter the guest email address to the reservation.

    When a new booking comes in we don’t always have the guest's email. In this case, the PM can manually add the guest's email. On update, then Hostfully should send the HelloSign contract.

    We don’t always have the guest's email address because of the change in how Airbnb handles email. The PMP needs to update the HelloSign process so that we can manually enter the email address of the lead and that will trigger the HelloSign…

    7 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  20. As an agency that lists vacation rentals on Booking.com, I want to ensure that the payment flow is SCA compliant. Right now, some payments from guests fail due to the integration not handling 3D Secure authentication and is not SCA compliant.

    10 votes

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    4 comments  ·  Channels  ·  Admin →
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