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Property Management Platform

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2347 results found

  1. Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.

    12 votes

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  2. have been having lots of owners with concerns about the owners portal as it is very basic and not showing much to them. On our other plattform Lodgify, they could see much more like fees breakdown, messages from clients, the jobs created etc.
    Is there a way where owners can see Jobs and more info other than what they see?
    I have set them up in full permissions and it is still very empty which is causing owners to not like the way we are managing it etc. Transparency is very important to us.

    12 votes

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  3. It could be really helpful to have some editing abilities for the agency logo.

    12 votes

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    received  ·  2 comments  ·  Agency Settings  ·  Admin →
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  4. It would be great to be able to see the info on the app. If I'm on-site at our property without my computer then I have no way to view that info, so it would be nice to be able to!

    12 votes

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    3 comments  ·  Mobile App  ·  Admin →
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  5. Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.

    12 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  6. Be able to have the Government ID as a required field on the Pre-Arrival From, and not requiring the Government ID country and the Government ID number fields.

    12 votes

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  7. Hi team,

    The map showing on DBS is too specific, it pins the exact location of the house. We would love to see the general map only.

    While labeling the site won't help and there's no way to customize it. It'd be great if we're given options to hide or adjust the Map showing on DBS

    12 votes

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  8. I would like to display the amount a guest has paid in custom templates. Currently, I can insert Balance Amount [$ORDERBALANCE$], Total Amount [$ORDERTOTAL$], etc. but variable "ORDER PAID TO DATE" is not available in the list.

    12 votes

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  9. Launch AI messaging or integrate with a platform like Guest Guru where we can easily answer messages.

    12 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  10. As a PM, I would like to share certain transit information on the public listing and more specific how-to in the directions shared only with confirmed booking guests.

    "Transit" section Hostfully is mapped to both Getting Around (public) and Directions (only shared after booking is confirmed) on Airbnb. The purpose for these fields are very different. "directions" may have more exact details about getting to the home, which is quite different from a public-facing "Getting Around" section

    So they should be separated.

    12 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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  11. I would like to see all owners under the Owners Tab without having to click on the first letter of their first name or search in the search box. The search box and the alphabet option should only be a filter option when you have dozens of owners.

    12 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  12. As a PM, I want the Scheduled Messages page to have the same Search fields that the Message Log has.

    12 votes

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    Hi everyone,


    Thank you for voting on the idea to add a search field for scheduled messages. I'm excited to share that this feature is currently under development.


    In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.


    What’s included in the beta?


    We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:


    * new variables in custom templates

    * new triggers

    * auto-translations

    * improved search, navigation, and filtering

    * much more


    Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:


    * use the feature in your normal workflow…

  13. 12 votes

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  14. There are a suite of additional settings within Airbnb that are NOT accessible via Hostfully. Things like weekly and monthly discounts, pre-booking message, creating a customized listing link can only be modified by un-syncing the listing and editing it through Airbnb.

    12 votes

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    3 comments  ·  Channels  ·  Admin →
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  15. Some countries require this information reported monthly for statistic purposes, so it would save massive time if we could get it included as a field in the financial reports.

    12 votes

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  16. Regarding local taxes - We can currently set local tax rates for Adults but not for Kids. In Hostfully, taxes can be set to apply per guest or per guest per night, but there isn’t a way to set a different tax rate for children vs adults.

    The booking flow asks for adults, kids, and infants because it needs to capture the full guest count for the reservation. Therefore the info is in the system.

    This is not reflected in local tax rates and needs to be. Can this be adjusted? So we can add a different tax amount for…

    11 votes

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  17. With the new Promo Codes endpoint, we now have the capability to retrieve/manage promo codes. However, we are currently unable to apply a promo code when generating a quote or lead.

    The PM requires the functionality to pass a promo code when retrieving a quote, in order to accurately display the price breakdown to the customer and initiate the checkout process.

    11 votes

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    planned  ·  1 comment  ·  API  ·  Admin →
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  18. switch a unit type/ multi-unit property back to a standalone property.

    11 votes

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    received  ·  0 comments  ·  Multi-Unit  ·  Admin →
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  19. Currently, if a direct booking booking setting is set to Booking Request or Instant Book, if there's a Custom Template and Trigger to go out as an Auto Response for the event, Booking Inquiry, that trigger goes out as soon as a guest clicks Book Now. That does not seem logical if a guest is actually booking, and not just sending an inquiry. This can cause confusion to the guest about why they are getting an auto response to an inquiry, when they are not actually sending an inquiry, but they are in the first steps of actually booking. Then,…

    11 votes

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  20. i like make a flag or a color so when i look at the calendar, it shows directly there which booking is not PAID

    11 votes

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    3 comments  ·  Calendar  ·  Admin →
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    received  ·  Steph responded

    Hello. This is really the reason we provide the Pipeline, which can show status for all bookings and will highlight those with incomplete payments.

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